Customer Reviews for Citizen Storage Titus Rd
(Concessionnaire U-Haul dans le voisinage)

6 évaluations

1880 Titus Rd   Memphis, TN 38111

(901) 458-9385

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 6h pm
  • Sam : 8h30 am à 5h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(901) 458-9385

1880 Titus Rd
Memphis, TN 38111

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 6h pm
  • Sam : 8h30 am à 5h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

The truck was not ready my reservation was at 10 am and it was 11,06 am before i could leave.

Anita L. 
Évaluation :
1

Don't expect extra knowledge on how to use disconnect a car tow, be prepared to pay extra for dropping the tow off early so you can safely empty your 26ft truck....and than not get a call being told of these charges. Uhaul NEW MOTTO: "To provide more and more customers a higher and higher cost with little care to quality, service, or training."

Dawn M. 
Évaluation :
4

There is very limited parking here so make sure you show up during operating hours or you will have no idea how to park the truck. I got there 30 minutes before closing time. The staff was very helpful though and directed me how to park.

DAVID C. 
Évaluation :
1

I return the uhaul before 3:30pm and no one was in the office. So, I put the key in the drop box like the lady told me to before I left. Then, I get an transaction from my bank where I was charged 41 $for another day when the uhaul was returned. I called the uhaul place and this same lady told me to call the 1800 number because she checked it in at 4:00pm. This uhaul place I will never use again. Poor customer service

Shaquonta L. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jinesh T. 
Évaluation :
4

The truck smelled like someone had been smoking in it and the truck's gas was almost empty. Nevertheless, I returned it with over 1/4 tank. I was charged for a 2-day rental, however, I only rented it for 8 hrs. I submitted documents (pictures) of return mileage, key and time of return to the U-Haul Headquarters. The time was overstated by 16 hrs. and the mileage was overstated by 1 mile. At 10:56 am on 11/30/2020, I called the location at 901-458-9385 to inform them of the error. I repeated myself numerous times to the U-Haul representative about my concerns. She got so irritated with me that she began to raise her voice and became very nasty and hung up on me! I immediately called the corporate office to discuss my situation and Mr. Thomas Gay professionally handled the situation and I thanked him for his professionalism and courtesy.

HERBERT W. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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