I had a lot of issues picking up And dropping off the truck Please call back to resolve 5615290633
Aileen M.
Customer Reviews for City Building Supply
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Smell like smoke Window bugs no wash windshield
Gary B.No improvements needed! Location was fantastic and very friendly
Ben M.The no contact was a pain in the butt but overall good experience
Michael R.Perfect
Ralph D.Eric was very helpful on arranging drop off time
Alberto A.The trailer was clean and ready to go with blankets already inside, it even had brand new tires on it!!
Stanley Y.I was a bit concerned leaving my vehicle there, as there was no where secure to park it while I used the Uhaul. I dropped off the Uhaul at 9 pm at night and it was very dark on the street - so I was a bit nervous.
Mary C.Very friendly owner!
Toby N.Continuing your constant communication👍
BRIAN B.Same as above comment very welcoming and friendly, made me feel like they appreciated my business
STEVEN C.The guy who helped us was great. Friendly and informative.
Grahame A.Eric was great!
Roger S.Everything went smoothly and pickup was a breeze!
Bob R.Eric was very helpful and professional, provided detail directions and instructions. Answers the phone every time with a positive attitude, friendly with great customer service.
Jeffrey Q.The owner and staff were very helpful and provided very good support. He made you feel like family and wanted the experience to be positive. The experience was far above expectation.
CRAIG J.All good service. Thanks.
Sharon H.He called 2 days in advance to see how we were doing stress wise. Funny and kind man. He said he was easy and would meet us or we could drop with key. He said call when dropping if we needed help. ABOVE and beyond a complete JOY
BRENDA W.No one was there, sign in door said be back in an hour. I dropped the trailer and hauled ass to do greater things.
George R.Eric was most helpful. Finished in minutes. Great experience.
Kendra B.Excellent Service!
Vicki H.The original pickup for the trailer looked more like a chop shop run by a gang. I did it feel comfortable and safe.
JOSEPH D.Very friendly guy in office
ANDRIA L.I never received final bill email after returning the rental. What were my final charges?
JOHN H.Free dolly use!
Sherry R.Eric was personable and helpful, no other needs
DENNIS D.By Far Best Vet Service.
CARLYLYN F.I've dealt with multiple U-haul counter people and Eric has got to be the best! He was kind and very helpful!
Bryce H.It will be difficult to improve on the awesome service that I received!!!
NEIL C.no one there, does not answer phone after 4 pm
Curtis S.Truck windshield was so dirty, inside and out. I had to clean it personally, to ensure a safe trip.
Thomas S.I passed the business a few times because it's not visible from a major street.
Robert L.Staff was rude, instructions were incorrect.
Shardel E.Really great experience, above and beyond!
Matthew M.Be certain that the customer is informed of any change in the expected pick-up location. When I went to pick up the trailer, I was informed that it was at another location. Time was the essence and this was not expected.
John F.The dropnpff location I could not answer the questions honestly because I dropped the truck off after hours.
Edward H.Moving across country it was a quick pick for me to choose U-Haul, we had a flat on the truck contact U-Haul and we where back on the road in under two hours. Thank you so much for your care to me.
Cindy M.Need to keep the location fix and inform in advance if changes occur.
Tanmay S.Other than spending three hours at a border checkpoint detained by border security because the plate was reported stolen on our U-Haul equipment other than that the experience was pretty positive the manager that helped us with the predicament at the border was very courteous and provided a night stay at a hotel to compensate for lost time ,kudos to your management staff especially Rihanon Kolpin!
David Lynn B.Customer service was great. The trailer leaked.
William D.Easy
Jerry D.I would have preferred additonal ways to stap the furniture to the sides of the trailer.
Marc L.We had a few questions and issues arise afterwards and they were very accommodating and patient with me. Merci.
Jamie R.Eric was very nice and helpful with directions to his location. However, I was text by U Haul the day after we picked it up the location for return address, which was great it was a mile from our home. When contacting the facility, they told me that I was to return it to a location that was 15 miles away. After lengthy conversation, Melissa located a facility closer to our home. It was very confusing, we were hot and tired from our long drive and emptying the U Haul.
Vicky C.Outstanding service
Rick P.Had a great experience picking up at this location. I will definitely rent from them in the future!
Lorena R.Eric was very helpful despite the U-Haul system being down. However, as soon as it came up, he contacted me. So things worked out fine.
Kenneth C.Rien
John M.Do not lie to customer.
Don D.Very nice operating and comfortable ride. Flawless
MARK J.Eric helped me get my car home with a minimum of red tape and maximum customer service. His 'hands-on-attitude' got me on the road without spending all morning in the office. Thanks for a job well done!
Patrick Dennis H.