The people at City to City were very nice, but the truck was dirty and stinky. The ash tray was full of cigarette butts, the cab was dirty, other renters paper work was still in the truck with their personal information on it, the front end needs servicing (The steering was loose and it was pulling hard to the right), I was not impressed with the overall use of that UHaul truck. It needs to be cleaned and to smell clean.BETHANYGALE M.
Customer Reviews for City To City Auto Sales LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Henrico, VA 23231
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 7h pm
- Sam : 9h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JANEISHAMOTRELL W.
Le client n'a pas laissé de commentaire.Wayne H.
Le client n'a pas laissé de commentaire.karen H.
I have no complaints for the specific location. City to City Auto Sales was exemplary as far as uhaul locations go. That said, I've used uhaul frequently enough within the last few years to be savvy to the common issues. For example, I had issues with renting a van from uhaul for moving this time, but I recognized the issue and I knew how to correct the issue based on past experience. That said, I shouldn't have to be a subject matter expert on renting from uhaul. The online rental process should be idiot proof...but, ironically, I find the online rental processes to often be more trouble then they're worth.HEATHERMARIE M.
Le client n'a pas laissé de commentaire.APOLINARIO T.
Le client n'a pas laissé de commentaire.Vicki D.
Le client n'a pas laissé de commentaire.LOKESH M.
When we got the truck, it was overall clean but the cargo area had 2 plastic containers full of spoiled, rotten food. There was also a trash bag with furniture legs in it but most worrisome was that the previous user had left their car keys in the cab. How all of that was not caught is beyond me. When I dropped the truck off, one of the salesman harassed my wife about her parking in the lot to wait on me. He went out of his way to walk over to her car, after seeing us pull in and me communicate with her, to ask what her business was there. The Uhaul is located in a used car lot for clarification. The employee inside the business was first class however. He was nice, pleasant and went out of his way to get me the keys when I picked the truck up and get me out when I dropped it off. He saved the transaction essentially.COLIN W.
The truck actually was dirty inside the seating area. Mud on the floors and very dusty.Rachael M.