Customer Reviews for City Wide Auto Rentals
(U-Haul Neighborhood Dealer)

49 évaluations

826 W Meighan Blvd   Gadsden, AL 35901

(256) 494-6415

Heures d’ouverture

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed

Services dans cet établissement :

Pour nous contacter

(256) 494-6415

826 W Meighan Blvd
Gadsden, AL 35901

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8:30 am–4:30 pm
  • Sat-Sun: Closed
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rodney J 
Évaluation :
4

We expain the gas issue, she made a notation and UHaul still took another $27 ,out of our account. We put gas in truck back to the true line. Contacted Uhaul about this issue, nothing yet

Eric S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keenan W 
Évaluation :
1

The people there was incompetent. Kept saying they was not trained for uhaul. Dont know why they are even renting. They had to call uhaul while I was renting. Then on return check in saying what I owed but couldn't tell me if the deposit was coming off the price . Had to call 3 people to get answers. I have rented uhaul in past I know I had the gas where was when got it and was charged $52. I will be going to another company after this experience!

James C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles H 
Évaluation :
1

I pulled in to drop the trailer off and all they did was point out the place to park it. By the time I parked the trailer the business was locked up and everyone was gone. This was 3:30 in the afternoon!!!

Rick E 
Évaluation :
3

Le client n'a pas laissé de commentaire.

joe g 
Évaluation :
4

heavy smoked in, food was on the dash

Jeff B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHERRY S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dawn B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jerrica d 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David D 
Évaluation :
5

The personnel were very friendly and very helpful.

Eddy N 
Évaluation :
5

When a customer is told by one of your representative they're being given extra miles 4 the truck being unavailable until an hour and a half later than scheduled pickup and for the pickup locations to change by more than 5 miles, explain to the customer how many extra miles are being given also if the vehicle is only used for one or two out of the three days customers should receive money back.

Bonnie B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VIOLET P 
Évaluation :
5

Wonderful experience. Nothing like a true chaos of the U-haul storage and rentals. Still say the people in High ridge Missouri were the Best in service Would love to earn points for my final rental out of Houston. I love U-haul. You just understaffed like most businesses. But great employees like Aldi. And let's not even talk about budget hotels. They have really bad staffing issues

TIMOTHY B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLOTTE W 
Évaluation :
1

Guy kept telling me they were third party. Had to go to another location to pick up dolly, pads, etc.

Barbara S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEO D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyson B 
Évaluation :
3

Better communicate

MARCUS T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JUDITH N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD L 
Évaluation :
1

Got there a day early and they were supposed to be open but no one showed up from 12 to 2 left the truck and trailer and called many times and finally the next day they called me from a different number and said everything was fine then they charged me a cleaning fee for no reason I've never been charged a cleaning fee and there was nothing in the truck maybe I'll go to penskie next time

Tony M 
Évaluation :
1

no one at location. Sign said open and door was locked

Joshua N 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Plymouth C 
Évaluation :
3

Wrong person, I have not rented a uhaul.

AARON T 
Évaluation :
3

The truck was not checked in properly. We had to wait approximately 30 minutes while the associate called someone to check the truck in so we could rent it.

Sharon B 
Évaluation :
1

The truck was dirty in the cab. There were two discarded masks behind driver's seat. I hope The people who had the truck prior to me didn't have covid19. If they did, I probably will too. In this day and time it is critical to sanitize these trucks, otherwise UHaul is just another spreader of the virus.

MICHAEL S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pamela r 
Évaluation :
1

My reservation was at 1:30pm. I arrived on Ike and no one was there. Had to return at a later time to pick up. When I arrived the man I first talked to had no clue as to how to handle and said "you'll have to talk the the other guy". He was with someone else and didn't even acknowledge I was there. I ended up having to hook up the trailer myself. The "other guy" finally came out as I was hooking it up but NEVER offered assistance nor did he check to see if all safety procedure were taken. All he did was take a picture of the tongue and walk off with my drivers license. Not one apology was offered for them being closed when my reservation was scheduled for, only excuses. The trailer leaked on our furniture. Not just a little but a lot. I would have advised them of the leak when I returned it the next day but the were, once again, not there. Very unprofessional.

MICHAEL T 
Évaluation :
4

We had to drop the truck off before a work day so we did not speak with anyone there. But the place looked nice

ROBERT G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Amiri H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samuel H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mary m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom A 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew P 
Évaluation :
5

Great folks. Made it easy.

Thomas A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth w 
Évaluation :
5

The people at City Wide Auto Rentals in Gadsden, Alabama were so very helpful and they made the transaction so easy and I appreciate all their help. I would definitely recommend this location you're in and out in no time.

Tracy W 
Évaluation :
5

Nice and easy

russell s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

justin w 
Évaluation :
3

Le client n'a pas laissé de commentaire.

William R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lynn K 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page