Évaluations des clients City Wide Self Storage & Commercial Services

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de City Wide Self Storage & Commercial Services

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Steve S. le

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Great company to work with.

Reed K. le

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Staff was very courteous and helpful.

sirlester J. le

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Le client n'a pas laissé de commentaire.

eyulonda S. le

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Everything when great thank you so much

Frances T. le

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Le client n'a pas laissé de commentaire.

Diane P. le

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Le client n'a pas laissé de commentaire.

Simon S. le

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If using the UHaul Truck Share, need a clearer reminder to check out before locking the truck.

Jason W. le

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Not sure specific, but the Uhaul website for searching for locations, selecting options, editing reservations, etc. is aweful.

adrianne B. le

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Le client n'a pas laissé de commentaire.

Jason W. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Maryann V. le

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Le client n'a pas laissé de commentaire.

Jeri D. le

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Le client n'a pas laissé de commentaire.

Patrick G. le

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Le client n'a pas laissé de commentaire.

Gregory R. le

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We rented an auto transport. The equipment held the car in place quite firmly. It was easy to understand and simple to adjust. It was easy to secure the car and easy to release so that I could back the car off the transport. Also, the lights, signals, and brakes on it worked perfectly.

Orlando G. le

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Le client n'a pas laissé de commentaire.

Lindsey H. le

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This drop off was the only redeeming part of this uhaul experience. Never using uhaul again.

Joseph H. le

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Le client n'a pas laissé de commentaire.

Bre Quel S. le

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I never received the military rate as I was promised otherwise I would have went to another location.

MENYOND S. le

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Make sure your employees are aware of how to operate the store and to be more honest with the customer.

John N. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

Gail E. le

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I appreciate great customer service, that you!

steve L. le

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Friendly staff. Very clean location and very clean truck drop off and parking very simple

Darcy Y. le

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John Maskow was very helpful. We decided to tent a trailer for our ubox that had been delivered to this location. He was having technical issues with completing the paperwork after about 30 minutes and rebooting the system he allowed us to pay in cash and take the trailer . He later text and emailed the contract to us when he was able to get the computer to work. We thought we were going to need it longer than the one day but we ended up bringing it back the same day . They close at 4 pm on Saturdays. I text John that we still had the trailer hooked up to the truck and we live about 10 minutes away was it possible for us to return it today. That was at 350 pm . John was very kind and said he would wait. We were late 15 minutes returning it. We really appreciated Johns professionalism and for being so courteous so we didn’t have to wait and bring it back the next day. It was so much more convenient for us. We have used many uhaul locations all have been good experiences but John really made a difference we will remember. Tank you.

Jayde B. le

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This wasn't the original location I wanted, but the staff was helpful. The U-Haul was clean except for the love-bugs on the front of the car, but it is love-bug season, so we all suffer from that. Great service!

brittany C. le

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Le client n'a pas laissé de commentaire.

Kit R. le

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Le client n'a pas laissé de commentaire.

TIM S. le

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Le client n'a pas laissé de commentaire.

Al K. le

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15-foot truck was not 15 feet at the box floor level...was only 11 feet 8 inches. Caused a little problem to carry a 12 foot item, but we worked it out.

Nancy R. le

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Nice staff. Very polite and professional. Clean facility. Fast service. Will definitely use their service again.

Joan L. le

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Le client n'a pas laissé de commentaire.

Leanne K. le

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Your lack of communication is frustrating a ng d stressful. Your website did not keep me informed as to where my containers were and I had to make multiple calls to get an answer.

cori D. le

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Better communication/tracking as well as having attentive employees. I received email confirmation that my boxes had arrived, but when calling uhaul they were clueless

Kevin S. le

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The staff was extremely helpful.

Shaina D. le

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Le client n'a pas laissé de commentaire.

MICKENDY T. le

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Le client n'a pas laissé de commentaire.

JAMES R M. le

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Le client n'a pas laissé de commentaire.

Lisa K. le

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Great experience!

Joseph E. le

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Le client n'a pas laissé de commentaire.

Tara Z. le

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Le client n'a pas laissé de commentaire.

Joshua H. le

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DON't DOUBLE CHARGE NEXT TIME! ROBBERY!

Crickett D. le

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Thank you kindly for the easy transition.

Robert D. le

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Great service

Angie A. le

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Le client n'a pas laissé de commentaire.

John K. le

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recommended two boxes, but because we did not move any furniture one was enough. A couple of items broke during shipment but other than that we love the ubox

Kenyatta P. le

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Clean facility

Karon D. le

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Very efficient. Nothing I would change!

Marci N. le

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Le client n'a pas laissé de commentaire.

Rachel O. le

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Le client n'a pas laissé de commentaire.

Denise B. le

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Guy was great! Good customer service

Kathy P. le

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Great customer service and great guy fro. ATLANTA. I would recommend your location for sure.

Raymond B. le

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Le client n'a pas laissé de commentaire.

Mary J. le

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I came from Rochester NY; I’d contracted for my 3 boxes to go to location over by baseball stadium (1st Ave S). My boxes were relocated and stored at City wife without having been notified UNTIL I called to access them upon my arrival. Another difficulty was when I was charged a late fee for my storage because UHaul hadn’t informed either me, or City Wide of my auto pay . It was only after I discovered the email requesting a late fee that I was aware. Both the above situations were resolved, but only after a lot of phone calls, time, and extra energy on everyone’s part. On the good side: I can’t say enough GOOD about Charlie and his crew at the 40th St City Wide.

Laurie K. le

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I didn’t actually move in, but the prices were definitely reasonable.

elizbeth F. le

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John and Demetris were beyond helpful. Thanks guys!!! The Friends :)

martin h. le

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Staff needs to be properly trained on customer service. Paperwork could not be completed correctly. Staff didnt know what a ball hitch was.

susan h. le

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I was very happy with UHaul moving experience. The box was the perfect solution for my move.

John C. le

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Demetris Carter Sr. was a terrific representative of U Haul at this facility. His was the positive difference that made this the best U Haul experience ever.

SHELLEY M. le

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This is not where I reserved my rental. The location I was to pick my truck up was closed, and I had to call uhaul and spend half an hour on the phone to find a new location. I am super unsatisfied with uhaul and will not rent another truck from you again. You made a stressful day even worse.

LARRY W. le

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I would like to see this location extend it hours of operations.

Kristan B. le

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Demetrias was AMAZING!!! He went above and beyond! His customer service was so good i rented my storage unit from him and cancelled my public storage unit!! GREAT job!

Marino P. le

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Le client n'a pas laissé de commentaire.

Tonya F. le

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Always great service when I needed to talk to someone in the office, very well kept units

Cynthia M. le

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The back of the truck was littered with landscaping stones throughout the truck. Made it difficult to walk while carrying heavy furniture. Also there were no working tail lights only brake lights.

Kevin P. le

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Very helpful and easy return. Clean organized store.

Michael C. le

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Easy drop off

BRIAN H. le

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Le client n'a pas laissé de commentaire.

William B. le

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Charlie, the manager, was very nice and courteous. He helped us with the trailers we used and set-up our storage unit promptly. I would recommend City Wide Uhaul to anyone needing those services.

Kory L. le

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Very helpful agent. :)

Anton B. le

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Le client n'a pas laissé de commentaire.

Natarsha D. le

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Le client n'a pas laissé de commentaire.

TERRI P. le

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Keep Charles and Derek...very helpful in securing a last minute truck and pleasant return process...will use again and recommend...terry

Christopher R. le

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Le client n'a pas laissé de commentaire.

Antonio M. le

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Le client n'a pas laissé de commentaire.

carol M. le

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Le client n'a pas laissé de commentaire.

ANGELA G. le

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Le client n'a pas laissé de commentaire.

Kierra J. le

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Le client n'a pas laissé de commentaire.

Marty R. le

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Le client n'a pas laissé de commentaire.

DEDRA R. le

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Derrick the Representative from this location really did a tremendous job correcting an error. He displayed professional customer service skills, and he made a bad situation into a positive situation. Thanks again Derrick for a job well done!

Pam S. le

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The guys at City Wide helped me with a difficult situation involving the move out and divorce of my ex husband. I appreciate their professionalism in handling this matter. Thank you.

Michael M. le

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Have truck ready so that mobile check in can be used. Should also be able to buy back boxes per the 100% buy back guarantee.

Joe G. le

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I chose City Wide I needed 2 months of storage & on their site it clearly stated that you would be entitled to 1 month FREE after 1 month usage. This ended up not being the case so I cleared out!

Alvaro H. le

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Le client n'a pas laissé de commentaire.

Yvette R. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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Very clean. Friendly helpful staff.

steven S. le

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Le client n'a pas laissé de commentaire.

Tristan O. le

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Le client n'a pas laissé de commentaire.

Kimberly N. le

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Nothing to improve everything was very good

Dianne R. le

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All of the gentlemen was very kind and help in all ways.Their timing was perfect no rushing but took time to answer all questions

naomi R. le

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I had selected Budget because their price was $87 and change and U-Haul was $165. At pickup time the vehicle was not available. I called U-Haul back and mentioned the price difference, U-Haul rep confirmed the price on Budget website he honored your price-match pledge. Thank you!

Latuana B. le

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Le client n'a pas laissé de commentaire.

Tonya F. le

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I don't feel anything needs to be improved. From the moment I walked in this location I had great, frieldy service, all employees working that day were very helpful. I'd definitely do business here again and highly recommend them.

Ardrea D. le

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Le client n'a pas laissé de commentaire.

Brynn J. le

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Le client n'a pas laissé de commentaire.

Lashonda P. le

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Le client n'a pas laissé de commentaire.

John R. le

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Le client n'a pas laissé de commentaire.

SUSAN T. le

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Le client n'a pas laissé de commentaire.

William B. le

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Le client n'a pas laissé de commentaire.

robert S. le

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Le client n'a pas laissé de commentaire.

julie P. le

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Charlie was on his 7th day and did a great job! He was very informative and thorough. Great hire!! Thanks Charlie!

rudolph G. le

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Best rental experience ever. All the employees were helpful and courteous they even texted me the directions to avoid road construction. OVER THE TOP SERVICE!!!

Jay T. le

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Bruce and michael at this location are TRULY incredible. Honestly these are two gentleman and better than the best customer service and care

MICHAEL O. le

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Great place to rent a storage unit or uhaul truck..would highly recommend this place