Customer Reviews for City Wide Self Storage
(U-Haul Neighborhood Dealer)

566 évaluations

661 40th St S   Saint Petersburg, FL 33711

(727) 897-5340

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: 9 am–4 pm
Heures d'ouverture spéciales
  • 3/31/2024: Fermé
  • 5/27/2024: Fermé
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 12/24/2024: 8h00 am à 12h00 pm
  • 12/25/2024: Fermé
  • 1/1/2025: Fermé

Show All Hours

Services dans cet établissement :

Pour nous contacter

(727) 897-5340

661 40th St S
Saint Petersburg, FL 33711

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 8 am–6 pm
  • Sat-Sun: 9 am–4 pm
Heures d'ouverture spéciales
  • 3/31/2024: Fermé
  • 5/27/2024: Fermé
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 12/24/2024: 8h00 am à 12h00 pm
  • 12/25/2024: Fermé
  • 1/1/2025: Fermé

Show All Hours

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Nothing else everything was great 👍

david washington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro Velez 
Évaluation :
5

The location and staff were excellent. The U-Haul itself was not great. Needs a tuneup or something.

Douglas Dorr 
Évaluation :
4

Every thing was great,customer service was the best

Brenda Jones 
Évaluation :
5

This was the easiest & most convenient storage place I've used! I'm booking it again in a couple weeks

Thomas Hutton  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gianni Nunez 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aldo Martinez 
Évaluation :
5

The young man at the counter was very helpful and kind.

Christina Navales 
Évaluation :
5

We had a very pleasant time with U-Haul at this location! Very professional, friendly and helpful! Thanks to Marsha and the entire staff! We will highly recommend and will definitely use this location again!!!!

Kimberly Lloyd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Mitchell 
Évaluation :
3

I had a problem adding the tag to my SunPass account. I called location and spoke to the lady that did my paperwork. She reluctantly said that she'd try and fix the problem after asking me for a favorable rating on the survey at pickup. 5 star customer service gets 5 star ratings, my experience was about 2,5 stars. Try harder you're in the customer service business, lose the attitude!

Craig Brannan 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam Ferguson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darlene Sumbry 
Évaluation :
5

Everything went smoothly to the point where I can't imagine it could have gone better. Diedre is an excellent communicator and very pleasant to deal with. Since my assigned parking place was at the end of a row, I asked her if she could see and approve where I had backed in by looking at the security cameras. Since she could not due to an issue with the system, she walked back with me to approve it since I didn't want any issues.

Chuck McCulloch  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie Wessels  |  Expérience générale 
Évaluation :
3

There was no cruise for our long 1100 mile trip. I got the truck to the house I was moving from and there was a German cockroach in the back of it. Luckily my son seen it and killed it before we started loaded it. The young man who did help me was friendly. I believe it started with an A. I have been so busy with our move I forgot it. I told him I would leave him a good review for his day off.

Michelle Sanchez 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles Heverly  |  Expérience générale 
Évaluation :
2

When I picked up the truck there was still trash from the previous customer. The app could also be way more useful for self service.

Lyenne Schmidt 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Christie 
Évaluation :
5

This facility is super clean and the people are very friendly and professional. The quickest rental I have ever done! I highly recommend. Diedre and Andrade are awesome!

Marcia Nimon 
Évaluation :
3

The truck needed work on front end and do not have someone go 18 miles out the way to return the truck plus charge them I past two U-Haul on my way to drop off. I know the trucks are in demand at the end of the month. If it is more then 5 miles do not charge them money

jerome pankey 
Évaluation :
5

City Wide Storage was amazing to deal with. My husband and I went there a week before our move to look at the size of the trucks and Deidre opened up the back of a 15 toot for us to see. She also answered all our questions. She was wonderful to deal with

Jan Soblit 
Évaluation :
5

The desk guy is spot on and extremely helpful

Thomas Hubert 
Évaluation :
5

As always, City Wide gives great service in a very friendly manner. Will use them again and again!

Taralee Schoen 
Évaluation :
5

the owner was great

Brian Dunn 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Uwe Krause 
Évaluation :
5

Rien

Mark Brunner 
Évaluation :
5

Dierdre Metzger was awesome. smooth transaction … i will use them for my next move and recommend them to others. thank you john

John hartmann 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan Crow 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro Cano 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theresa Ahart 
Évaluation :
5

Andrade was great and very helpful

Jason Teitelman 
Évaluation :
5

Deirdre was very helpful!

Veli Maeaettaenen 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Willie Sheffield 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE LOVE  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carmen Elwood 
Évaluation :
5

Deirdre was the best professional knowledgeable and very sweet

Teresa Griffon 
Évaluation :
5

Excellent and friendly staff.

sandra hanna 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEKENA ANDERSON 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Carratelli 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank Reali 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan Michael 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Martin  |  Expérience générale 
Évaluation :
5

Online turn in very helpful & simple to use even for a Boomer !

John Moutrey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig Deblois 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney Williams 
Évaluation :
5

Allow preapprovals for drivers and licenses etc so the mobile pickup can just grab the keys, inspect the truck, and then go... unless a uhual representative does that for them.

MICHAEL NORWOOD 
Évaluation :
5

Diedre was exceptionally professional and friendly. Made the pickup and drop off very easy

Les Hale 
Évaluation :
5

Dierdre was really helpful, good experience. I'll be back

Tom Mundstock 
Évaluation :
5

very clean and friendly service.

Cynthia Dugan 
Évaluation :
5

Very friendly . Patient and perfectionism . Thanks

MICHELLE MCKNIGHT 
Évaluation :
5

Le client n'a pas laissé de commentaire.

francisco rodriguez 
Évaluation :
5

The best facility and people. They make a trying circumstance much more manageable. An asset to the community. Thanks for everything.

Lucy Main  |  Expérience générale 
Évaluation :
5

Deidre was great!

Austen Dole 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marnie Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICH KNOLES 
Évaluation :
5

Fast and efficient friendly service.

ian swanson 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Valeria Benton 
Évaluation :
5

Your employees made some rude remarks about our looks and being ready for Halloween early thinking we wouldn't here them as we were just getting out of the door. Very unprofessional

Lawrence W Muether 
Évaluation :
5

Hi, this was the best experience with customer service that I have ever had with U-haul. Deidre went out of her way to make me pleased with my needs. She is a great asset to your U- Haul team and she is truly a person who makes her customers content. Thank you Deidre for turning my hectic weekend into a pleasant one with your loving kindness. Gratefully, Angela Bynum

Angela Bynum 
Évaluation :
5

Nothing. Andrade was very professional and friendly. He is the reason we went to this location.

joseph warfield 
Évaluation :
5

Originally set up for mobile pickup using the app. Your app didn't work and I had to go thru the office.. need to improve the app if offering this service. Had it been after hours I would not have been able to pick up the rental.

Connie McNeill 
Évaluation :
5

Excellent service à la clientèle

April Munn 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michelle Rivot  |  Expérience générale 
Évaluation :
5

The gentleman in the office that helped me with my rental was extremely kind, friendly, and helpful. Merci.

Robin Payne 
Évaluation :
5

Great experience. Very efficient. Andrade was super professional and helpful.

Christian Anthopoulos 
Évaluation :
5

Super helpful staff! Quick, clean, organized.

Cynthia Bruce 
Évaluation :
5

Couldn't be any better than it is

Jennifer Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecile Borrey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan Lopez 
Évaluation :
5

Excellent facility and customer service.

Carrie Chamberlain  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip Sabel 
Évaluation :
5

Deidre went above and beyond for us. Thank you!

Natalie smith 
Évaluation :
5

Arrived on a Saturday morning. Greeted by Andrade. He knew exactly what he was doing, was easy to talk to, and I was out of there with the truck in 5 minutes. The facility was really nice inside and out. Sadly, I left a couple items in the truck. Showed up SUNDAY morning before opening to get them. I was pleasantly surprised to see Andrade there already. The young man showed up to work early on Sunday. He helped me with the forgotten items and I was out of there in 5 minutes again. Thank you Andrade for understanding customer service. Really appreciate it.

Cory Strong 
Évaluation :
5

Deirdre was absolutely great!

Samira Cotto 
Évaluation :
5

Excellent customer service

Sabrina Goodwin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur Cunningham 
Évaluation :
1

No dolly or pads were in the truck. Called in and a very rude man said they were and wouldn't remove the charges. I told him I had a witness and he said again the charges stand. Told him the truck was perfectly cleaned and that I had photos and wanted the $25 discount as advertised. He said no. I even left over 1/2 a tank of gas which was on empty when I got it. Then I get another receipt charging me for $75 to replace them. Called again and was told charge stands. This is fraud. I will be reporting you to the BBB and calling the fraud unit in my bank to reverse it all.

Cheryl Dininno 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENNETH VANDEGRIFT 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David Billa 
Évaluation :
5

Excellent service; Easy to rent equipment; Easily my new home location for UHaul.

ROBERT BOOS 
Évaluation :
5

Andra Descott....does a terrific job.... great customer service. Always accommodating, and helps make this U-Haul facility a reason why I always come back for any rental needs I might have.

Daniel Adams 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen Wiggs 
Évaluation :
5

It was a good experience. The front desk person was very pleasant, courteous and professional.

C McCafferty 
Évaluation :
5

The woman behind the counter was wonderful to deal with. The truck was very clean and the whole experience ce was great

Luann Gosselin-bonier 
Évaluation :
5

Friendly and helpful staff, smooth transaction, will use again. Merci

Sion Otter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tameshia GORDON 
Évaluation :
5

Great service. Fast and courteous

DAVID STILES 
Évaluation :
4

I'm looking forward to Future business here! Thanks

Jerome White 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diana Savoren 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Nicholas Favazza 
Évaluation :
5

Andrade of City wide Self Storage U haul was the most efficient, professional and personable U Haul representative I have ever had the pleasure to meet in my 25 Years of dealing with U Haul.

joseph warfield 
Évaluation :
5

Androtti was wonderful!!! He is a keeper and greeted us with a beautiful smile Thank you so much to this wonderful Gentleman

Carol Vienna 
Évaluation :
5

Great Job!

Timothy Carswell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROSHELL BONNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID CURTISS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arealious Shivers 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sally Medina 
Évaluation :
5

Overalll very good. The truck had an alert that part of the system needed attention (something about traction) and the radio didn’t work.

Christopher Wiand 
Évaluation :
5

great service

william kuhn 
Évaluation :
5

Quick as and easy...but only 1 trailer to rent.

Cathrine Heller 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yunique Veira 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle Kline 
Évaluation :
5

No comment at this time

mack bauknight 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phyllis Stuppiello  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Marotta 
Évaluation :
5

The young man who assisted me with the rental was very nice and helpful. It was a pleasure doing business with you.

Gale Allen 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doris Bush 
Évaluation :
5

This place is very well kept. They are constantly cleaning the bathroom and hallways. Everyone is very helpful.

Sandra Plott  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David Aponte 
Évaluation :
5

Andrade was incredible helpful and treated us with so much respect. We'll definitely be using this location again for all future moves!

Zachary Mouriz 
Évaluation :
5

I helped a family member to get the storage and they stuck me with the bill but was able to work things out with Ms Diedre and I really appreciate it she was very kind & understanding about everything

Jody Perdue  |  Expérience générale 
Évaluation :
5

All staff was extremely helpful and our final trip to clean up and close out was seamless. . .we had our closing email the next day. I highly recommend them to anyone in the St Pete area.

Dean Parker  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gay Junior 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley Lang  |  Expérience générale 
Évaluation :
5

We used two units over the course of two years for storage during a prolonged residential move and home renovation. The facility was always spotlessly clean, the auto-billing efficient and the staff remarkably friendly and helpful. Zack made our final move-out day upbeat with a smile and quick check-out. Thanks to all… great company to deal with!

Joanne Shamp  |  Expérience générale 
Évaluation :
5

We had a very positive experience renting with CityWide. The location is convenient and the facility is very well-maintained, well-lit, etc. There are plenty of carts to use and a clean restroom. The staff is very helpful and friendly as well. Merci.

Jaime Griffon  |  Expérience générale 
Évaluation :
5

This is an excellent storage facility. I had no concerns for the security of my items or myself. It turned out that the length of time my things were in storage was much longer than first anticipated, but everything was in the same condition when I removed them as when I stored them.

Dianne Bradley  |  Expérience générale 
Évaluation :
5

All the staff were always quite helpful and knowledgeable. Jon Masko behind the desk, always very friendly, and always there to answer.

Dana Graham  |  Expérience générale 
Évaluation :
5

Very pleased with City Wide Self Storage. They always answered the phone no matter how busy. Always willing to help Thanks again for your services.

Eric Wilson  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe Ann West-Davis  |  Expérience générale 
Évaluation :
5

Very clean and well air-conditioned. People are friendly and helpful. Their hours make sense of your trading a day off to move in or out of a house. If your using it as extra storage because you love in a small house then it's hard to get your stuff out with a normal work schedule.

Justin Quick  |  Expérience générale 
Évaluation :
5

Best place never used, great service.

Todd Chapman  |  Expérience générale 
Évaluation :
5

Best Storage in town.

Kevan Pine  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Skylar Trettis  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inside-Eye Design  |  Expérience générale 
Évaluation :
5

Great place and nice people. Access is a bit limited, but otherwise perfect.

Samuel Uzabel  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alexis Duarte  |  Expérience générale 
Évaluation :
5

I had my 5th Wheel there for a year Tree Sap all over it some one next to spayed Glue all over the right side liked to have never got it off they where working on a Pontoon Boat next to me . Then coming back in to store it the drive way in front off the Gate had a big hole the Cement curb was all that was there so I bent the electric Jack 1 034 to fix it then cost money to get the Sap off and Glue. You wanted to so here you go I am not A happy camper at all there is no sense in this one day i went in to check on my 5th Wheel and a man was spay painting is Trailer 4rows up .

Charles Adams  |  Expérience générale 
Évaluation :
5

Very helpful and reasonably priced

Samuel Gindville  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tony Moon  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lawrie Gullion  |  Expérience générale 
Évaluation :
5

Eddie was very helpful! He was able to answer all of my questions and was happy to help.

Joshua Satto  |  Expérience générale 
Évaluation :
5

One of the smoothest process of reserving the unit I've every experienced. Not only was is easy to reserve it, it was very simple to modify the reservation to an later date. Finally, when I no longer needed the storage unit. The process was even quicker. Richard Newell processed the paperwork very quickly. Walked with me to the unit to check the unit, etc. I highly recommend this storage facility.

RAYMOND YUN  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward Wickman  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derrick Voorting  |  Expérience générale 
Évaluation :
5

The only thing that would have been more convenient would have been if the hours on the weekend were until 6 or 8pm in the evening. Otherwise, it was always clean there, well lighted, secure and everyone was friendly. .

Kathleen Turner  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John Savage  |  Expérience générale 
Évaluation :
5

Nice place , great price

Divencey Wright  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannette Ekberg  |  Expérience générale 
Évaluation :
5

Your location and facility is convenient, very accessible and at a reasonable price for my rv storage needs. My move is a result of prepping to move to a different area of the state.

Stephen Mac Neil  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Liz Hartrick  |  Expérience générale 
Évaluation :
5

The office manager who I think was Rick and his associate Eddie were great! Check-in and Check-Out was flawless and they were always willing to help anyway they could. Thanks for a great experience!

Kevin Fahl  |  Expérience générale 
Évaluation :
5

Our Experience with City Wide Storage couldn't have been better. Great price, always clean and a very helpful staff. I Completely Recommend them to Anyone who is looking for a Really Great Place to Store your belongings. Michael W.

Michael Woods  |  Expérience générale 
Évaluation :
5

Excellent service, very professional. Would definitely recommend!

David Hines  |  Expérience générale 
Évaluation :
5

Clean facility

Kenyatta Poole  |  Réservation 
Évaluation :
3

I didn’t actually move in, but the prices were definitely reasonable.

Laurie Kessinger  |  Réservation 
Évaluation :
1

Staff needs to be properly trained on customer service. Paperwork could not be completed correctly. Staff didnt know what a ball hitch was.

martin haynes  |  Expérience générale 
Évaluation :
5

I was very happy with UHaul moving experience. The box was the perfect solution for my move.

susan hurt  |  Expérience générale 
Évaluation :
5

Always great service when I needed to talk to someone in the office, very well kept units

Tonya Fox  |  Expérience générale 
Évaluation :
5

Charlie, the manager, was very nice and courteous. He helped us with the trailers we used and set-up our storage unit promptly. I would recommend City Wide Uhaul to anyone needing those services.

William Burns  |  Expérience générale 
Évaluation :
5

The guys at City Wide helped me with a difficult situation involving the move out and divorce of my ex husband. I appreciate their professionalism in handling this matter. Merci.

Pam Scott  |  Expérience générale 
Évaluation :
1

I chose City Wide I needed 2 months of storage & on their site it clearly stated that you would be entitled to 1 month FREE after 1 month usage. This ended up not being the case so I cleared out!

Joe Guarriello  |  Expérience générale 
Évaluation :
5

Very clean. Friendly helpful staff.

Robert Branstetter  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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