Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very professional, kind and caring. Best customer service. Head and shoulders above the rest! I could have going to the Junction City location but heard the Salina location was the best! The extra miles was worth it for sure!!
everything was good.....
Did not know that, since The 26feet truck was returned to a " UHAUL " service place, serviced by CITYWIDE STORAGE that a 1 month FREE STORAGE would not be HONORED.
The truck was old and weathered. The ignition didn't work easily. Had to jiggle the gearshift to be able to turn the key. Good checkin-easy process.
I dropped the trailer off after hours and didn't go inside or meet anyone.
She was awesome
Top off the gas.
Price to rent was outrageously expensive! Our hands were tied because every place was closed so this was our only option to rent a vehicle to get home after our car broke down.
Absolutely no issues. Quick and efficient service. I always use City Wide for my moving and storage needs.
Excellent storage facility. Employees were very friendly and helpful. Will recommend and use your facilities again. Thank You for everything.
Cindy is an angel. Her boss seriously needs to develop an ounce of respect for the customers.
Staff were knowledgeable and friendly.
Your company should give refunds for one-way rentals when the truck is turned in early if you have paid for extended days- we originally had paid for 9 days total with our one-way move, and turned the rental truck 3 days earlier than what was in our rental agreement-
Check out process was easy and smooth. Contact person was very helpful
You were awesome.nothing to improve.
I've rented here a couple of times. Cindy and Tim are great to work with.
This location was significantly more friendly, clean and efficient than my previous experience with U-Haul several years ago. That experience (and my desire for a larger Ford TC cargo van) resulted in my checking a competitor, but there vans were booked.
Because they try and charge me for another day
All is well. Good team
A couple of customers in the location were not wearing masks. A bit concerning.
Clean and maintain your vehicles. I should have said something when I got in the cab and noticed how disgusting it was. There was a layer of dust and belongings from the previous renter still in the cab. I would think that during a pandemic there would be at least a basic level of sanitization taking place, clearly not. The truck broke down on us and left us stranded on the side of the interstate, not surprising considering the condition we received it in. Pretty disappointing. Thank you for reading, we will be going with Penske in the future.
Cindy was great every time we needed her assistance for renting a U-Haul.
na
The gentleman who checked in my UHAUL truck and 2-wheel dolly @ Citywide Self Storage in Salina KS was very pleasant and efficient. I appreciated the outstanding customer service provided to me by your representative @ this location.
The crew is friendly and fast. I use them everytime
Tell them if drop off location is different from UHAUL STORAGE
Nice & friendly & knowledgeable
Cindy is always great to work with.
Great employees! Thank you very much !
Thank you for great customer service and nice clean trucks.
I do not have any suggestions.
Quick, friendly pickup and drop off.
Helpful and informative. Answered all questions well.
The outside of the truck had not been cleaned for a while. The damage on the truck was not identified when we first picked it up.
I had a delay in returning the trailer and they where very nice and understanding.
Great layout & nice selection of equipment....good people
Super Friendly- very helpful, and very well organized. I was in and out in less then 10 minutes. Will use again for sure.
Very quick in and out. Employees there were very helpful and courteous
This was NOT a one way rental. This location was replacing the trailer that lost a wheel enroute.. No one was available to assist me.
Very Helpful manager and field helper
Check out and check in was VERY SLOW. No one spoke to me about where they were in the process. I just stood there like I didn't know what I was doing. Just looking around wondering.
Good service!
Inside of the truck was pretty dirty. But customer service was excellent. Very friendly and helpful!
I am still trying to figure out why they have my address for Delphos ks, I live in Salina and ne er have lived in Delphos.
Friendly and helpful staff unit was very clean.
Very nice facility and the staff were always helpful & friendly.
I was pleased that we could rent for as long as we need instead of a contracted amount of time. We will not hesitate to rent from Citywide again if we need to. Thanks
I’ve rented storage twice since 1998 with Citiwide. This last time from 11/2013 until 1/12/19. The Staff and premises were “excellent.” The price increased too much over this period so I had to move
All staff members that I worked with were extremely helpful. The gated unit area was very bright at night and the key pads worked like a charm! Wonderful experience!
All friendly personnel
We had no major issues. Any problem that did come up was immediately fixed even if it was after normal business hours. We would use them again in the future if we needed a strage unit.
Loved the service and having the option to pay month to month rather than paying for a full year.
Great facilities, just don’t need the storage right now. Will use in the future
Everything was great.
Suck my balls
The staff was very friendly
Cindy was very helpful and went above and beyond to find someone who could help me move, and she answered all my silly questions.
Well maintained and lighting was good never a problem with property during the 3 years there.
Will definitely use again when needed
Great storage facility!
Great place for storage well secured and staff is excellent to work with good for business storage or personal storage as well
The storage area was clean and well secured. The climate controlled storage was much appreciated .
