Was very difficult to get the keys through early check in. Uhaul website needs improvement.Steven H.
Customer Reviews for CJ's Deal Depot
(U-Haul Neighborhood Dealer)
Pour nous contacter
Maple Lake, MN 55358
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 4h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Dale A.
Nothing everything was greatRoger S.
Excellent service à la clientèle. Item was there and helped me find an adapter for the lights. Will definitely go back to cj'sDan S.
The location was nice enough, so were the staff. I have a much bigger issue with how Uhaul handled my business in general.Peter G.
Le client n'a pas laissé de commentaire.Carol B.
Explain the green mileage thing more. But other wise was excellent service and experienceDawn P.
Le client n'a pas laissé de commentaire.Willaim Laurence S.
Le client n'a pas laissé de commentaire.John Z.
Great service and easy to use and return! I have told everyone to use this dealer. He was amazing! He even parked it for me!Abigail S.
Le client n'a pas laissé de commentaire.mike R.
Le client n'a pas laissé de commentaire.Carolyn H.
The gentleman that helped me was very helpful and very personableConnie R.
Le client n'a pas laissé de commentaire.Garwin L.
Dropping off went smoothly everything done quickly and perfectlyAllen D.
Very HelpfulJoLynn H.
Showed up and Trailer was frozen to ground knowing to help hook it up and when the person did come outside trailer lights were not working and tires were in poor condition for a 1700 mile trip. Uhaul representative had no clue how to fix problem and wasted for another hour of my time so I drove with a trailer that had no lights back to St Cloud to someone that was actually able to replace the light.Julius K.
Le client n'a pas laissé de commentaire.Daryn K.
Le client n'a pas laissé de commentaire.DARYN K.
Very friendly serviceDaniel B.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.VERN A.
everything was goodROBERT M.
Le client n'a pas laissé de commentaire.Robbie S.
The truck was located 45 minutes away from my home.Margaret B.
The personal were very helpfulJames N.
Le client n'a pas laissé de commentaire.Betty L.
Le client n'a pas laissé de commentaire.Asher A.
Improve on customer service!Antonio D.
Nothing. Everything was great!Frank T.
Le client n'a pas laissé de commentaire.brian B.
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.Alan P.
Very good very helpfulANTHONY V.
Le client n'a pas laissé de commentaire.PAMELA R.
Website clearly states the hours are 9:00-6:00. We returned the truck on Friday afternoon at 4:30 -- only to find a sign taped to the door saying that their new hours are 9:00-4:00. It wasn't a big deal. I just had to come back on Saturday morning to turn in the key (since there was no key drop box.)Phillip T.
Le client n'a pas laissé de commentaire.GEORGE G.
Not send someone 50 miles from their home to pick up a trailer when there are many facilities in a major urban center.JOEL V.
Le client n'a pas laissé de commentaire.Steven H.
Le client n'a pas laissé de commentaire.Scott C.
This drop off location had no Drop box for the keys. Either there was one and it was not easy to find or none at all. I have a video of me walking around the entire building looking for one of you would like to reach out to me I can provide that.BRENDON M.
Le client n'a pas laissé de commentaire.MARK B.
Don't allow your firm to employee people who have little to no ethics! The U-Haul vehicle was very good. The sales person wasn't. probably using vehicle off the books. Just saying.Paul L.
Le client n'a pas laissé de commentaire.PATRICK R.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.CARL R.
I have to admit the equipment is old and the wind blows through the cab like it has been roll over, but it ran just find and did the job.Mark B.
Everything was ready and easy! Checking in and out was simple and effective. I'll use them againMARTIN L.
Le client n'a pas laissé de commentaire.EARL G.
Le client n'a pas laissé de commentaire.Jameson W.
We have rented from UHaul in Buffalo, MN many times over the years. We have always had a good experience with UHaul overall. We chose the Maple Lake CJ Deal Depot location for our UHaul this time to save mileage. We have already told several people to NEVER rent from or purchase anything from them. The person who checked us out to rent the truck was very personable, nice, friendly and polite. We asked the clerk what time we needed to return the truck by and he said that as long as we had it returned by noon there would be no problem. We returned the truck at 10:55 knowing we needed to do the inspection, return the truck and be 10 miles away to take our child to the hospital before noon. The person who checked the vehicle back in was rude, made us wait until after we were past the check in time. He threatened to call the police because we needed to have the check in taken care of in a timely manner so that we could take our child to the hospital. He refused to look at the paperwork receipt that my husband produced for him. He refused to speak to the clerk we had spoken to the day before. We returned the truck with more gas than how we received it and did not use the mileage we had expected. He tried to charge us an extra day because he couldn't do his job in a timely manner causing us to be over by 15 minutes. The clerk we had to deal with when we returned the truck will cost this business thousands of dollars. Word of mouth advertising is worth millions of any other advertising and we are making it widely known that this company does not treat their customers well. We will drive hours out of our way the next time we need a UHaul in order to not deal with CJ's Deal Depot in Maple Lake, MN;gary B.
Very easy to rent! Thank you!Susan A.
My rental went smoothly and easy! The pre-check in was awesome. If only moving itself were this easy! Merci!Jacob L.
He was very pleasant and accommodating. Few seconds and we were off again.marion P.
The truck had a lot of miles on it, so it ran as expected. The U-Haul representative was very helpful!steven H.
Le client n'a pas laissé de commentaire.Toni R.
Excellent customer service and efficient.Mordechai H.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.Cory G.
Le client n'a pas laissé de commentaire.Travis R.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.DAVID H.
They had already reserved my truck at the buffalo MN uhaul and changed it to the Maple Lake uhaul, that it wasn't available. I believe they should have been the ones to pick a truck up and made it available where it was promised.RUTH S.
Very helpful and friendly associate.barbra T.
Le client n'a pas laissé de commentaire.ROBERT C.
Le client n'a pas laissé de commentaire.Cindy G.
Le client n'a pas laissé de commentaire.Maximilian M.
Le client n'a pas laissé de commentaire.JORGE G.
It was very convenient to be able to rent a U-haul trailer at this location. Two negative comments: 1. The paperwork process was so slow. 2. I feel that I was overcharged - I did not need the Safe Tow Charge of $8 and and when I stopped back to question it, I was told that I had to call U-haul to have it taken off my credit card. I've tried calling but the wait time is so long that I finally gave up.lEANN F.
Have equipment where its supposed to be so customer doenst have to drive all over spending own gas money to get the equipment or give some kind of gas money discount off priceJENNIFER LYNN B.
Fast and courteous service! ..... Thank you A+++++DAVID B.
I rented for 12 hours and then got a phone call 3 hours later saying to bring truck back asap. It was rented out????Barb P.
Le client n'a pas laissé de commentaire.Robert S.
I set up a trailer with our local U-Haul dealer, then the regional office called and emailed wanting to have us pick up a trailer at a different site. I called with the intention of canceling the trailer because I didn't want to drive all over to simply pick up and return a trailer. Then they decided I could pick it up locally. This has happened before. The regional office needs to stay out of the rental.Mark R.
John was very helpfulDaniel S.
Le client n'a pas laissé de commentaire.Bradford A.
Everything went as planned! No mishaps!Elsie B.
The gentleman I met with was extremely kind and pleasant to work with.Gudren S.
Best uhaul dealer I have dealt withTerry M.
Excellent service à la clientèleJames K.
Le client n'a pas laissé de commentaire.Harold S.
Le client n'a pas laissé de commentaire.Walterjohn L.
Le client n'a pas laissé de commentaire.brandon D.
Le client n'a pas laissé de commentaire.James B.
No improvement needed.Mary S.
Nobody helped hooking it up or unhooked when returnedEnrique M.
Lights didnt work and wasn't able to use it.Enrique M.
Le client n'a pas laissé de commentaire.Milo M.
Le client n'a pas laissé de commentaire.Michael S.
Le client n'a pas laissé de commentaire.Jennifer V.
Le client n'a pas laissé de commentaire.Jewelie F.
Even though I selected mobile pickup, they came out and assisted/gave me some tips.Jesse M.
Cory was great helping me hook upJohn H.
The truck bed area was dirty and had debris in it from the previous user.Russ V.
I always hesitate to rent, being that I own most the equipment I would be renting. Tho the prices and service, makes the convenience of one way travel glad i did.Teal A.
Have it cleaned !Randy S.
Le client n'a pas laissé de commentaire.Mark H.
Le client n'a pas laissé de commentaire.Justin N.
Le client n'a pas laissé de commentaire.joAnn R.