Le client n'a pas laissé de commentaire.
Elaine G
Customer Reviews for Clarkrange Garage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The manager was very friendly and helpful.
Peter ERien
Cheryl PClarkrange garage is the most bullshit place I’ve seen tell you you to bring back Monday when you do they try and charge for 2 days late I would never be back at this place again nothing but a bunch of fucking liers
jammie cSomehow mileage out was incorrect
George CI was told the 247 Ap was all I needed to pick up the truck. There was not a truck ready for me when I got there after hours so I don not know it the 247 ap works or not.. Fortunately we had a friend that knew the owner and was able to contact him to come down and open the location and rent the vehicle
Harley PCanceled order due to trailer not being available
CARY VGreat people the motorcycle trailer worked excellent . Best U haul dealer I have ever done business with
Andrew DGreat customer service!
Doug DGreat service here and quick, no waiting at all on the day of picki up and return.
Dan RNo issues with the trailer or facility. The only problem was returning after hours. The website wouldn't process the return and the phone lines were over 1/2 hour wait. Took way too long to just return the trailer.
Patricia ANothing, everything was great!
steve cEasy process, the owner took time to help us figure out the equipment, very smooth process...
Ronald JCheck all tires. Tire size should all be the same.
TABITHA KUhaul was having trouble with their computer system and the guy that took care of us was patient and professional would highly recommend Clarkrange. Would never recommend Ed's in Monterey he was rude and didnt want to take the time to help us.
Rita HThis location always has a large selection of trucks and trailers available ! They are clean and ready to go. I would highly recommend.
Laura RNo one mentioned during the reservation process that there would be a charge for fuel - I understood I had 85 miles as part of my rental. I would have fueled the truck for LESS than $3,99 per gallon!
Steve DGreat service
RONNIE NVery nice People, Very helpful...asset to U-Haul
zane hThis is the third time I've used this location (Clarkrange TN). I would recommend it without hesitation. Adam has very good customer service.
greg aUnfortunate the dolly we reserved and paid for was not in the truck. There was no one local who could help us- the location is closed on the weekends and the phones went to the Uhaul main number. Moving without the dolly caused a huge problem for us. Especially for our washer and driver.
Jason SThe truck needs to be taken out of service due to alignment and front end shaking, the guy who pulled the truck around for me said that the truck was ready to go but never said anything about the way it was driving.
micael dWe ordered on line, so the truck should have been waiting for us. Not 3 hours latter.
John KAbove Average rating used because their service was exactly what I expected from a U-Haul outlet. Efficient service, Good Equipment and reasonable prices.
Mike CThey were very helpful in getting us what we needed for what we were doing.
donnie lRented trailer, young man who was there hooked up , checked lights and all signals. Really nice.
Teresa RAll was well. The only negative was that the equipment was outside. If the weather was bad, it would be a hardship to hook up the trailers. the weather was good the day I picked up the tow dolly. Other than that I would have given it 5 stars.
albert sThe office was not open when stated - lost precious hours waiting. Had to wait even more b/c office equip at this location was not working. The man tried many times to get his computer system to work. Finally gave up and called by phone. I called this office personally twice to be sure equip was available. Equip was dirty both in cab and in truck body Did not have a rental contract b/c office computer not working Was told fuel tank was full - gauge showed 3/4 I had to take the largest truck as that was all that was avail. Found out later in the day the tow dolly lights were not working properly which is a huge safety issue putting me and my property in a risky situation for many miles. Please have a UHaul manager call me regarding this rental. Merci.
michael tTrailer was in bad shape cosmeticly. One tail light was not working.
dan aReturn location was closed Did not communicate with no one there
dale kGreat People to Deal with...
zane hThe location was good, however the equipment was not in good condition. I rented a car trailer, the first problem was the connections were all dirty so the turn signals wouldn't work. next, the safety chain hook was gone so I couldn't use the safety chain. Then the lowing gear was wedged against the frame so it would stick and not release. I had to kick it to free it up so it would lower down to raise up the trailer.
MARK HLocation was closed when I dropped the trailer off. Location looked organized. I'm sure that the personnel would have been helpful. Place looked to be very clean.
Raymond CEverything went well. Some issues with reservation, but U haul fixed quickly. thanks
Phillip BI will rent again from this location. Good customer service and friendly staff.
Barjes AThanks
troy sThe drop-off location was right and I had to drive way too far to drop it off. It wouldn't have been that bad if it was the first location given me
Stora HHave more equipment available for customers to rent
John RThe fella that took care of me was very unsure of the apparently new system. He had to make a couple phone calls for assistance. What I found disturbing is the first call he made the guy on the other end told him that he was busy and that he was on his own. But the gentleman persevered and got through to someone who had a little more compassion and got me fixed up. Maybe u haul should offer a little better training for their dealers.
terry tVery nice People....Great Service
zane hthey need someone there that know what they are doing
daniel bI am not happy I rent u hauls all the time and when I picked the vehicle up there was no refrigerator dolly like I request and I ended up going 40 miles to find one. The truck was also a little under a quarter tank but a quarter tank was marked. When I returned the truck it had exactly a quarter tank and I took a picture of the mileage and fuel to show this and when I got my bill there was 45 dollars worth of fuel charges on it. All the equipment that I request was not there on pick up which caused me a major inconvenience and then I was charged a fuel charge and for fuel.
John FLocation was closed. Dropped the truck off at the location and placed the key’s in the drop box.
RANDY HNo problem with this location. The proprietor wasvery helpful but the corordination between the on-line registration and on-site pick-up was not good at all. Similar problems with drop off at the other end. U-Haul changed the drop off location while we were enroute. Very poor coordination / communication.
Paul WAll good quick drop off some were smoking Cigarettes I'm allergic to them Overall rental was great experience
William FRien
Gary MVery nice location.
Rebecca CI was told the price would be prorated and it was not
DANIEL Mnothing the guy at the shop were great
charles kThere person renting the truck had no computer knowledge. Took an hour to finish what was supposed to be 15 minutes. Sat most of the time watching him continuously smashing the space bar.
lawrence D