They could not of been any more helpful.Thomas S.
Customer Reviews for Classic Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Sevierville, TN 37862
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 6/18/2021: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nice older man runs itHeath N.
Business opened up late. The other u-haul business I made reservation with apparently waited till the day before to try to locate the truck and car trailer I needed. Ended up picking up a truck in one location and the car trailer in the other location. I was giving a different size truck than i needed. The location I picked up the trailer assisted me in backing up the truck to hook up the trailer and then went back in the store before I loaded my vehicle on the trailer. I could of used someone to guide my vehicle up on the trailer since I was by myself. The truck did not have cruise control which was needed on a long trip that I had. Over all, I would say my experience was below average to poor.robert T.
It was kind of a creepy place and not open at the time I dropped off my truck. I had to wait for a taxi but chose to wait elsewhere.Leslie L.
Le client n'a pas laissé de commentaire.Truett S.
Very helpful and accommodating manager. I will definitely use them again.Jerry C.
Le client n'a pas laissé de commentaire.craig C.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.GARNIE S.
Le client n'a pas laissé de commentaire.Christy D.
Paul the manager was cool and personable and I had no trouble with the return. Thank you Uhaul for making my moving experience successful. I'll use U-Haul again for my next move.David Z.
Great PlaceJerry S.
Location is not friendly and is not helpful at all. Rented a dolly knowing we paid for a certain one and tried to give us a dirty old one that looked like it belonged to the auto sales shop. Only after arguing did we receive the one we paid for. Would never rent a uhaul from them again or send friends/family to them. Office is a mess and full of car parts and garbage. Very disappointing all around.Forrest T.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Dmitry G.
The drop off location never opened. Tried to check in the equipment on the U-Haul website, it would not work. Ended up dropping off the trailer without acknowledgement of the return, in hopes they would enter it, whenever someone decided to show up. This made us late for a very important event, very unprofessional & aggravating.ANGELA S.
First of all. The truck was dirty no dolly was provided had to drive 22 miles to another location to get a dolly so I want a refund on that. No parking at location Could not check in online at location. It was a horrible experience.Chad M.
had to un unhook lift the heavy trailer by myself having a bad back and poor heart problems was not to willing to accept the trailer eitherDewayne M.
after uhaul told me to drop trailer there, when i arrived they told me i would have to take it somewhere else. Had to tell them Uhaul told me to drop it here and was exhausted from loading and unloading for 11 hours. They they told me to unhook it and leave it there. Does Uhaul ever communicate with these people?michael L.
Need more locations for trailer returns. Was turned away from 2 that only accepted trucks!!Elliot H.
Le client n'a pas laissé de commentaire.LINSEY D.
Le client n'a pas laissé de commentaire.Leslie B.
Horrible experience. We waited almost 2 hours for Paul to help two customers ahead of us without reservations. Once we were loaded we noticed the car hauler tire was low. Paul provides some air for the tire but made us wait until he ate his lunch. We still had to air it up two additional times. We later noticed that it was a nail in the tire. I will never go to this location again...Carlvin B.
The gentleman that I worked with to do my paperwork and get my trailer hooked up was amazing!! Helped me out with any questions I had! Great place to rent from, I definitely will use him next time I need a U-Haul!!Michael F.
Le client n'a pas laissé de commentaire.Joe S.
The location was chained off when I went to return the trailer and was also unavailable for after hours drop offs despite stating I would be returning the trailer on said evening. Had to call customer service to organize self return and leave trailer at closed gate and unhook trailer close to busy highwayNathaniel T.
Le client n'a pas laissé de commentaire.WILLIAM H.
Nothing everyone was extremely helpfulAlvaro C.
The guy had what we needed at the price we could afford. He was nice and as helpful as he could be.Catherine H.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.April L.
Le client n'a pas laissé de commentaire.Malcolm H.
Le client n'a pas laissé de commentaire.Aileen M D.
Le client n'a pas laissé de commentaire.Chris P.
Everything well as alwaysJHONNY W.
Le client n'a pas laissé de commentaire.Gene S.
Great customer service! Will defiantly use this location in the futureKimberly K.
Very friendly easy to returnJERRY H.
This place is the best place I have ever got a Uhaul from.Sandra P.
Great service.Neal S.
Le client n'a pas laissé de commentaire.Dallas H.
Very good customer service and answered all our questions.LARRY L.
Super nice guy that runs this business.Shaun S.
Le client n'a pas laissé de commentaire.JHONNY W.
Nothing against this rental location. It is a good location and the truck was clean and in great working order. My problem is with the Uhaul app that I used to make the reservation. This had nothing to do with Classic Auto Sales and their Uhaul business. I wouldn't hesitate to rent from them again, but next time I will call or rent in person.Cassie L.
Le client n'a pas laissé de commentaire.Ben T.
Everything went just fineJHONNY W.
Nothing. This was such a nice experience. I moved by myself from Tennessee to Florida and had assistance whenever I needed it. Very polite and helpful people. Thank you for all the help I receivedJO ANNE C.
Le client n'a pas laissé de commentaire.Joan M.
When I signed up - I listed myself and my husband as drivers - when I went in to the app - I had to REENTER ALL HIS info and WAIT AND WAIT for someone to call me to approve - what I thought had already been done when I made the reservation.Melinda B.
Le client n'a pas laissé de commentaire.Kathy B.
everything was handled very well and use this facility everytimeJHONNY W.
Le client n'a pas laissé de commentaire.mary E.
The owner always has difficultly signing into the uhaul site for processing. Seems the program was down on the most busiest day (Friday) ! He had to turn customers away due to down time. Uhaul corporate needs a better job helping your outlets with better processing system.Donna N.
Le client n'a pas laissé de commentaire.Chad C.
Le client n'a pas laissé de commentaire.James S.
Le client n'a pas laissé de commentaire.David H.
Needs a helper as he is handicapped and you do all yourself!RICHARD L.
Le client n'a pas laissé de commentaire.Sharon B.
I was made to wait 20 minutes while the guy ate a salad. He refused to handle my pick-up until he was done eating. His customer service skills were lacking, to say the least. His computer skills were also non-existent, as ot took another 25 minutes to input the information into the system. He had to call and get phone assistance just to complete the order. The place of business was full of junk and unorganized. I would never conduct business with that man or his location ever again.jennifer G.
product available and service was very goodJHONNY W.
Le client n'a pas laissé de commentaire.Sarah S.
Le client n'a pas laissé de commentaire.ALLEN A.
Le client n'a pas laissé de commentaire.Tom C.
They went above and beyond to go to another location to secure the needed vanJHONNY W.
Le client n'a pas laissé de commentaire.Jacob G.
Le client n'a pas laissé de commentaire.John P.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.Rick F.
NICE GUY RUNNING THE PLACEJARROD H.
Le client n'a pas laissé de commentaire.Lauren G.
The overall experience was perfect. Thank you for everything you did for us.Robert H.
Le client n'a pas laissé de commentaire.Frank L.
Le client n'a pas laissé de commentaire.Maureen M.
Le client n'a pas laissé de commentaire.JHONNY W.
Le client n'a pas laissé de commentaire.LIONEL W.
Needs to be open on weekend.....phone pick up/turn in lousyKenneth G.
Le client n'a pas laissé de commentaire.kay C.
Le client n'a pas laissé de commentaire.Mark F.
Le client n'a pas laissé de commentaire.Stephen S.
rental went smoothly and vehicle operated efficentlyJHONNY W.
Original reservation for pick up in Pigeon Forge at 9:00 on 11-23-18. Trailer was not at the location. Given a different location in Severville that was much further away and very busy. The process took 2 hours total causing us to be late checking out of our cabin and much later getting on the road home.DARLA M.
Make sure each area is up to date online reservations..Not give a way the original order...make sure there is someone at the store at all time an not close while he or she out to lunch.Angela S.
Le client n'a pas laissé de commentaire.wayne P.
Need better after hours drop off option. Tough to find a place to park when gate is closed.Bob E.
Customer friendlyrandy V.
Le client n'a pas laissé de commentaire.RAFAEL C.
Le client n'a pas laissé de commentaire.Shelly P.
We have being at this Uhaul store almost 4 years . great services and very helpful ..LYNN C.
Le client n'a pas laissé de commentaire.Michelle M.
Was quoted 59,99 $ for car transport and charged 89 $Jerry H.
My move went very smooth with Uhaul Thanks for the helpMonica R.
Great ServicewAL S.
not really sureJHONNY W.
Good customer serviceStan G.
Le client n'a pas laissé de commentaire.brian B.
See above.Robert M.
Mr Thomas did a great job!Eddie J.
Le client n'a pas laissé de commentaire.James F.