the after hours answering service sucks!!!!!!!!!!!!!!!!Tyler B. | Expérience générale
Customer Reviews for Clayton Village Furniture
(U-Haul Neighborhood Dealer)
Pour nous contacter
Starkville, MS 39759
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The lady that helped us was extremely professional and very friendly. I would recommend them to friends thanks for working with usKathy B. | Expérience générale
Le client n'a pas laissé de commentaire.Jan M. | Expérience générale
I highly recommend Clayton Village Mini Storage. The facility was clean, well lit and very convenient to get to from the Mississippi State campus. All the staff was extremely helpful and always available if I had any questions. I will be using them again in the future.Andrea B. | Expérience générale
Staff was super nice and helpful.Marie F. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy J.
Le client n'a pas laissé de commentaire.Sean M. | Expérience générale
Hayley really helped me out in a pinch when I had store my daughters stuff between apartment moves. Thanks ErrettErrett V. | Expérience générale
Great facility… easy process from beginning to end! Thank you!!!Susan E. | Expérience générale
Le client n'a pas laissé de commentaire.Jordan W. | Expérience générale
Le client n'a pas laissé de commentaire.Amy S. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley C.
We have been with Clayton Village Mini storage for three years now while our son was a student at Mississippi State University. Would not use any other storage facility. The absolute best in Starkville!Kacey B. | Expérience générale
Le client n'a pas laissé de commentaire.Eric J.
Great facilities for the best price in town. Hailey was absolutely wonderful, helpful, and kind. I would definitely recommend this place to anyone.Lillie D. | Expérience générale
We called ahead and she had the gate open ready for us to enter. We had the trucks swept out and blankets folded so we were there maybe 5 minutes for check in. She emailed us the receipts and we were good to go. Fast and easy!! The office seems well maintained.Tara S.
Le client n'a pas laissé de commentaire.Jan K.
Straps on tow dolly were worn and too short to go around either wheel. I called UHaul Help and they said 30Wait to get a Human. i called 3 different UHaul dealers in Hattiesburg and they all said they could not help. i called the Uhaul store in Hattiesburg --put on hold --no one answered in 10 minute hold. Impossible to do business with UhaulHUGH C.
Le client n'a pas laissé de commentaire.Chase D.
Le client n'a pas laissé de commentaire.Jennifer B.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Mark M.
Le client n'a pas laissé de commentaire.Blake W.
Haley was absolutely the most knowledgeable professional We have ever worked with in our years of utilizing mini storage units. We sold our house too quickly and couldn't find another, very stressful to say the least! Haley went out of her way to assist us including finding a moving company willing to travel to our rural location to move us. She truly saved the day in so many ways and graciously assisted us when spouse lost unit keys and we need entrance gate access codes. She is a tremendous asset to your company and a friend even switched storage facilities after helping us move~He was so impressed with the cleanliness and rates, he quickly switched. Thank You Haley and staff for being a blessing, We are truly thankful. Gratefully, Stan and Gwen Merryman :)Gwen M. | Expérience générale
Le client n'a pas laissé de commentaire.GEROGE P.
Le client n'a pas laissé de commentaire.Carmanesia G. | Expérience générale
Le client n'a pas laissé de commentaire.Lekeshia D. | Expérience générale
Le client n'a pas laissé de commentaire.sherri h. | Expérience générale
Le client n'a pas laissé de commentaire.Amy H. | Expérience générale
Le client n'a pas laissé de commentaire.Jimmy F.
Very nice facility and friendly helpful people to do business withRobert A. | Expérience générale
I had the unit for several years and it flooded twice. The unit's insurance didn't cover the loss.JOHN D. | Expérience générale
Nothing, it was great!kathy W.
Le client n'a pas laissé de commentaire.Perry S. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa A. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff W.
Excellent service from start to finish!!!CHARLIE F.
None all was goodByron P.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.QUINCY S.
Very attentive and helpful staffDavid W.
Trash was left in the vehicle from prior customer. The pads that I ordered were not in the vehicle.Chester S.
The unit wasn't all that clean UPON MOVING IN however we were grateful for the actions Haley went over and beyond to assit MY FAMIL!! THIS IS OUR 1ST TIME USING THIS LOCATION WE USED THE OTHER LOCATION LAST YEAR. HALEY IS AMAZZZZINGGGGGGGGGGGGGG!!!!!!! THANK YOU SO MUCH!!!CYNTHIA S. | Expérience générale
Le client n'a pas laissé de commentaire.Jeremy G. | Expérience générale
Over priced cost to expensive Will price other companies next time for better ratesJeff N.
Look, there's nothing fancy about this place. It's a storage unit. However, these people gave me a pro-rated rate because I rented the unit in the middle of the month, and they were generally easy to work with. Convenient location considering where I was moving to. I was happy with it. It stored my stuff for a month, and that's all I wanted.Colby C. | Expérience générale
Unprofessional service. Lack of communication between the service provider and uhaul themselves. Uhaul kept calling me confused because things weren't entered correctly. My price at return was insanely high. For all the hassel I was put through over the truck, I felt I could have at least been a little compensated for the confusion and constant calling.Brandon B.
This facility was perfect for what we needed. It was close to MSU so storing things for the summer was great. Prices were good and people were friendly and helpful.Marie F. | Expérience générale
Le client n'a pas laissé de commentaire.Deshawn H. | Expérience générale
Very helpful and accommodating staff. No ridiculous hoops to end contract. Would highly recommend. India Sutercharles s. | Expérience générale
Give me a discount toward my rental...threw in a free moving blanket to try an keep items dry being that they the uhaul people seen the shape the truck was in...9016283377 customer service needs to call me dana Jenkinsdana J.
Great place and awesome workers‼️Cimmeion P. | Expérience générale
The lady that I spoke with at the office in Clayton Village was a gem! She was very nice and explained everything as far as pricing and moving out etc. The unit was very spacious and clean as well. I would definitely recommend as well as use again if I needed! Thank you guys.Terriunna W. | Expérience générale
The front staff was super sweet and helpful! We will rent againMelissa R. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy B. | Expérience générale
Le client n'a pas laissé de commentaire.Adam W.
Staff very helpful. Rental process very easy!Beth I. | Expérience générale
Le client n'a pas laissé de commentaire.Channing P. | Expérience générale
Le client n'a pas laissé de commentaire.Beth Ann S. | Expérience générale
The unit was clean and the staff was super friendly. It sucks that we had to pay the whole months rent for august since we only used the unit for 10 days into the month but I understand that it's just the policy. Overall was a great experience and I would definitely recommend these units to anyone I know.Haley N. | Expérience générale
Good place to store furniture and boxes. Staff was nice and answered the phone when you called to ask questions.Parker C. | Expérience générale
Le client n'a pas laissé de commentaire.Dustin T.
I had a very good experience here! Staff was friendly and helpful, prices were reasonable, and facilities were secured.Anna M. | Expérience générale
Le client n'a pas laissé de commentaire.Molly F. | Expérience générale
Le client n'a pas laissé de commentaire.Tarsha G.
Make the turn in process easier. I don't remember turning it in taking forever uploading pictures and such it used to be easier.Kevin C.
Le client n'a pas laissé de commentaire.Nichole H. | Expérience générale
Le client n'a pas laissé de commentaire.Abby H. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel B. | Expérience générale
Le client n'a pas laissé de commentaire.Don E.
Wonderful experience. Would definitely use them again.Allyn W. | Expérience générale
Keep up the great customer service Hayley! I have no complaints on anything!Laura B.
The cabin reeked of cigarettes. But enough I had to blast air and drive with windows open. Everything else was pleasant and clean.Chris L.
Very nice people and accommodating.Cecil L. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLOTTE P.
Le client n'a pas laissé de commentaire.Dennis L.
I had ordered 2 dozen moving blankets but only 9 were available.Gerard P.
I like to thank of you for the great service.Cynthia C. | Expérience générale
Le client n'a pas laissé de commentaire.Kerry L.
The service was very good and the woman who helped me was friendly and professional. She made this a pleasant experience.Robert M.
Le client n'a pas laissé de commentaire.CHARLES P.
Staff was very helpful signing up and at terminationRichard S. | Expérience générale
Why I'm being charged for the cleaning and that's how it was when I picked it up in the first place.Marvin N.
Le client n'a pas laissé de commentaire.Mary Lee B. | Expérience générale
Le client n'a pas laissé de commentaire.ADAM H.
Le client n'a pas laissé de commentaire.Tamra G.
Le client n'a pas laissé de commentaire.Adam W.
Le client n'a pas laissé de commentaire.Nathan D.
Le client n'a pas laissé de commentaire.Laken R.
Le client n'a pas laissé de commentaire.Adam W.
Le client n'a pas laissé de commentaire.Patricia B C. | Expérience générale
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.Mufasa C.
Le client n'a pas laissé de commentaire.Patrick N. | Expérience générale
The secondary gate (the one without the keypad) was often left open on nights and weekends. Our lock was cut off by mistake. Good customer service. Merci!Nathan W. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick N.
The address on the building is not the address on the contract. I was so confused and not sure I was in the right place. The title says â€œClayton Village Furniture,â€ but that is not the name of the building/business. The address under the name is not the address on the contract. I arrived 30 minutes before the placed opened. When the attendant arrived, I asked if I was at Clayton Village Furniture and she looked at the sign on the building snd said, your in the right place, but we don't sell furniture either. It was unnecessarily stressful. Uhaul needs to update the new name of the business.Robert M.
Staff was exceptionalNeal S. | Expérience générale
Le client n'a pas laissé de commentaire.Willie P.
Nice place and nice people to deal with!WILLIAMS R.
Le client n'a pas laissé de commentaire.Joshua W.
Good place and seems to all be clean and secure. I never had any issues. The staff was helpful when another place I tried to rent from had no people on site! Convenient too.Marion E. | Expérience générale
Le client n'a pas laissé de commentaire.juan p. | Expérience générale
i had paid through November and was told they would refund me that month. but i have not received many refund checkWANDA B. | Expérience générale
Le client n'a pas laissé de commentaire.Michael N.
Le client n'a pas laissé de commentaire.Qiana C.
Le client n'a pas laissé de commentaire.MICKEY H.
Le client n'a pas laissé de commentaire.Yatin B.
Didn't have any problems ! Very much pleased with the equipment.Douglas F.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Lacy W.
No help hooking up ...one whell strap missingHugh C.
Le client n'a pas laissé de commentaire.Elisia F.
Le client n'a pas laissé de commentaire.Hugh C.
The trailer's rear right signal lamp was out. It made a stressful and unsafe driving experience.Jon B.
you can do nothing ......i was well pleased with the service ... they were excellent.....they went out their way to help me.....thank you very much...these are good people.........MICKEY H.
Le client n'a pas laissé de commentaire.Michael E.
Make sure the equipment lights and everything is in good condition and working properly. All the lights were not working but overall, the equipment was good.Douglas F.
Le client n'a pas laissé de commentaire.Alex K.
The workers were very nice and we were in and out quicklyrichard D.
Le client n'a pas laissé de commentaire.Kevin W.
Personnel was proactively helpfulVictor J.
Fix windshieldMerry L.
The staff was very friendly and helpful. The truck did make a whining noise but it handle exactly what I needed it to do. Hope I don't need one again but if I do I will use Uhaul and this location. ThanksCliff R.
Le client n'a pas laissé de commentaire.ANGIE C.
Le client n'a pas laissé de commentaire.Tommy B.
I reserved the truck with a VISA debit online with no problem. When I was picking up the truck I was told I had to pay a $100 deposit because I used a Visa debit. It was not told to me when I reserved it online. U-Haul needs to make it clear when you reserve online with a Visa debit there is a $100 deposit.James L.
Le client n'a pas laissé de commentaire.Andrew M.
Great service...great equipmentRay N.
Le client n'a pas laissé de commentaire.MARION B.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.KARIM S.
Great peopleDon C.
Le client n'a pas laissé de commentaire.TUNISHA B.
Le client n'a pas laissé de commentaire.John P.
My order of moving blankets was unavailable, and I was not informed until I picked up the trailer. Also, according to the drop off location, the U-haul worker that connected the trailer did it incorrectly. Besides those two points, I like this U-Haul location; the employees is very pleasant and kind.Victoria T.
Very nice and helpful customer service.Todd J.
There is nothing this location can do to improve. They are at the top of their game as far as rentals go.Robert A.
Le client n'a pas laissé de commentaire.Robert A.
Everything was great!Andrew C.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.Misty P.
I returned the equipment on a Sunday. Had to leave a personal lock on the truck to provide security to the equipment that I had rented.Joel P.
Le client n'a pas laissé de commentaire.Cynnetra H.
Trailer had two lights out on it. Person working did not seem to care. Also I had reserved an appliance dolly and a dozen furniture pads. Was told when I showed up that they did not have any. Had been out for weeks, and did not notify me of thatJohn R.
Nothing but a great experience with hassle free renting during my move. Highly recommend to my military friends.Daniel L.
Le client n'a pas laissé de commentaire.Garett L.
It was a good first experience. It was a simple process and not time-consuming.Samantha J.
I'm not sure I could give an accurate number of the times I have used UHAUL from San Francisco to New York in the last three decades. I cannot think of a better UHAUL location that I have ever used. Clayton Village Furniture UHAUL was well laid out.. Cared about me as a customer, was friendly and was the highlight of my move. I would rank this location as in my top three best UHAUL experiences. I have told all my friends to head to the Clayton Village UHAUL and I couldn't be happier with them...Cary H.
Le client n'a pas laissé de commentaire.Bernice R.
Le client n'a pas laissé de commentaire.Samuel C.
Unit was cleaned and ready for us! Thank you!Robert M. | Réservation
Easy check-in, great customer service!!Denise W. | Réservation
Unit is very clean. The unit number provided with the U-haul e-mail was confusing. Staff promptly returned phone call to clarify.Michael D. | Réservation
Quick service, good location. Glad I chose this facility.Jake H. | Réservation
The workers were very nice and helpful. I would definitely love to do business with them !Valencia S. | Réservation
I did not use the storage unit. I had to cance.Natasha W. | Réservation
Haley was great and very accommodating. The facility has what I need. The only concern I have is they did have flooding a few weeks ago but we have stored items in Tupperware.kayle b. | Réservation
Staff was helpful and the storage unit was clean and I got everything move in. ThanksAnna D. | Réservation
Excellent service à la clientèle. Great facilty. A mistake was made with my unit. I arrived after hours to move in and there was a lock still on my door. After I called. I was taken care in minutes. Pro recoverEdwin C. | Réservation
great service. friendly.Casey L. | Expérience générale
This was my second time to rent from Clayton Village Storage. They staff was very helpful and the unit was easy to access and very secure. I would recommend to those seeking storage solutions.Kathryn G. | Expérience générale
Nice, well kept storage area. Never had a problem & the staff was awesome! Highly recommendCAROL M. | Expérience générale
Thanks for all you do.JULIETTE R. | Expérience générale
A fair price for a storage unit.Connie W. | Expérience générale
Everything was good, if I need a unit in the future this is my spot. Keep up the good work..Robert G. | Expérience générale
The storage was well maintainedKristina M. | Expérience générale
Easy & accessibility was greatToni E. | Expérience générale
This is the second time we have used Clayton Village to store college furniture and it has been great. Very good location and very clean.Leslie Anderson S. | Expérience générale
Nice and cleanCAROL J. | Expérience générale
Other than the unit being dusty and dirty when I got it, I’ve had a great experience at this facility.Rachel S. | Expérience générale
Very pleased with security and professionalism. No issues while storing my camper trailer here for last 2 yrs.SCOTT C. | Expérience générale
Great storage facility, could use a little more lighting, but everything seemed very secureKameshia H. | Expérience générale
Great location, storage was very neat and clean.Brett B. | Expérience générale
Good serviceCrystal B. | Expérience générale
Everything went great except for the cockroaches in all of my stuff....Samantha H. | Expérience générale
Great place.Joshua R. | Expérience générale
They are very friendly and understanding of their customers needs and try to accommodate them as much as possible.Elizabeth A. | Expérience générale
Excellent customer service. Nicest ever. Jim DeFoeJim D. | Expérience générale
The rep at the store was very professional and friendlyPrivacy R. | Premières impressions
I literally had no problems. Everyone i spoke to gave me complete and accurate answers. Im sorry I had to cancel but your services were excellent. Thankyou again!Privacy R. | Premières impressions
Friendly service, quickly processed through. The storage units are clean and spacious.Privacy R. | Premières impressions
Very good experience, nice employeesPrivacy R. | Premières impressions
Very easy process and helpful personnel.Privacy R. | Premières impressions
The unit was clean and ready, and the employees were friendly and helpful.Privacy R. | Premières impressions
Very thorough and helpful yet not pushy. Check in was very smooth and efficient.Privacy R. | Premières impressions
Clean facility, billing issuesPrivacy R. | Premières impressions
Service was great, the staff was very friendly, and the units were reasonably pricedPrivacy R. | Premières impressions
The staff is very nice to work with and they try to help you get the most bang for your buck. The storage unit itself is very clean and secure.Privacy R. | Premières impressions
I wish I knew the African American gentlemans name that helped me. Otherwise I`d be able to brag on him. His customer service was awesome.Privacy R. | Premières impressions
Very happy with the service I received the staff was friendly and helpful. The unit was a good size and easy to locate.Privacy R. | Premières impressions
So far everything has been fine. Friendly staffPrivacy R. | Premières impressions
They were informative and helpful when we checked in. The concrete road inside the facility could use some patching, large pot holes were present. Looked like a secure facility though gates, etcPrivacy R. | Premières impressions
Unit was clean, easy accessible, and the staff was pleasant to work with.Privacy R. | Premières impressions
The service was excellent. Last year I used highway 12 mini storage and they changed to your extra closet. Clayton mini storage offered the best rate and you can`t beat their customer service.Privacy R. | Premières impressions
Very good and accommodating, laid back and a nice atmosphere.Privacy R. | Premières impressions
The storage facility did not have my reservation.Privacy R. | Premières impressions
The staff were courteous, helpful and friendly. The storage unit was clean and ready for move in upon arrival. Overall, a very good experience.JEFFREY D. | Premières impressions
The employee was efficient and very courteous.Privacy R. | Premières impressions
Facility was easily accessible. Everyone was courteous.DR. JAMES S. B. | Premières impressions
Store was very helpful and made the paper work process quick and painless.Privacy R. | Premières impressions
The facilites were fine, but i did notice some spider webs in the unit. All in all though, the facility seemed fine enough.Privacy R. | Premières impressions
Good experience, very friendlyMESHA L. | Premières impressions
Check-in was quick and efficient. I was given the chance to see 2 available units and pick the one of my choice. Units were very clean. I would recommend Clayton Village Mini-Storage.WENDY R. | Premières impressions