Évaluations des clients Claytons Garage & Wrecker Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Claytons Garage & Wrecker Service

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PHILLIP C.
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Great to rent without hassle.

Edward A.
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Le client n'a pas laissé de commentaire.

Shahid K.
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Le client n'a pas laissé de commentaire.

Robert M.
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Staff was friendly and cordial

Gregory M.
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After hour drop off. Location was very easy to find/use.

Angel R.
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Update the inventory on appliance dolly so customers can get what they reserved at this location. Service was slow and we had to call to be allowed inside the gate... while standing in the rain for 10 minutes. The place looked more like a junk yard than retail location. Our Uber driver did not want to leave us at the gate.

Christian F.
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They could not find the key for the initial UHAUL that was designated for me. I was then provided a replacement UHAUL that did not have any gas. I was told Uhaul provided them with the truck so I should be reimbursed for gas when i drop it off (the drop off place advised me that this should have been taken care of when i picked up the uhaul). Is there not a way for the uhaul Vendor to place gas in these vehicles prior to the next customer?

Ryan H.
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Le client n'a pas laissé de commentaire.

Patricia A.
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Le client n'a pas laissé de commentaire.

MILES D.
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Le client n'a pas laissé de commentaire.

Landa G.
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The rental went very well but the location was not inviting at all. I was a little afraid to get out of my vehicle because of the dogs. Also the rental vehicle was not clean and the gas gauge was not on full. Courtney the rental agent was great to work with.

Tanisha F.
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Friendly helpful staff...

James B.
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Post the correct opening hours. My reservation got switched to this location and nobody informed me that they open 1 hour later than my reservation. In addition, there are guard dogs that look mean, but turned out to be OK. Plus the location is isolated.

JOHN O.
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Le client n'a pas laissé de commentaire.

SUE T.
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They were supposed to open at 8A. They were not present. Whn I caled the number on the gate I was told they would be "there shortly as he lived close by" He did not arrive for another 30 minutes. When I questioned the hours he informed me "I know what hours are for my busiiness. We open at 9A." The sign on the gate and the reservation said 8A. When he finally got around to taking care of me, (after he took a customer who arrived after me) he stated the directional did not work. He seemed to think that was acceptable. He also said it was "just above empty" buut the paperwork he gave me said 1/4 tank. If I had not already paid people to help me that morning and I already rented equipment I had to pick up I would have walked out. NEVER will do business with them again. When I attempted to retunr the vehicle 2 hours later, during business hours, he was gone and the facility was closed. The opening of the drop box was not large enought to drop the key.....very disappointed. I have sharerd this experience with a few others who claim simular things happened to them when they rented with this site. THey do not represent you well.

TIMOTHY T.
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The people were nice. The location was deplorable as it is a tow place covered all over with car wrecks. Did see a cool 1967 VW Beetle though. I hope this is read thoroughly because the personnel were very helpful. In route with the vehicle I had a minor contact with another car as they came up rapidly on my blind spot rear on the driver side. He apparently lost a hub cap. I experienced no damage and the folks at the U-Haul return were considerate and thorough. They called it in as "no damage" but if damage is discovered please let me know.

Phil Q.
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Le client n'a pas laissé de commentaire.

Karla K.
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Le client n'a pas laissé de commentaire.

Tycara A.
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They didn't want to put up their Rottweilers so that I can pick up the truck.

Scott M.
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Friendly, professional, and courteous service. The 20' truck was well maintained, clean, and perfect for the job. Thanks!

Blaine H.
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After online drop off, Claytons tried to charge my card $110. It was declined then they charged my card $81. Both times I tried to contact them, the first time they didn't know what I was talking about and would call me back. No call back. The second time, they wouldn't answer the phone. Why the $30 difference in bogus charges: extra day, not enough gas. When I returned the uhaul truck two days before the deadline. And the required gas put back into the truck. I'm definitely not using uhaul again if this is what I can expect.

Keith E.
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Le client n'a pas laissé de commentaire.

Ray O.
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Thanks

Korey R.
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I reserved a trailer 3 weeks in advance in NC at a specific location and one day before pickup I received a phone call and my pickup location was changed because they didn't have the trailer I reserved in advance so what's the point in making reservations!!!!!!

Daniel I.
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Le client n'a pas laissé de commentaire.

Mangala D.
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Every thing is good with reasonable prices

Tommyka S.
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Courtney was amazing!! When I arrived on site there was only one truck for use. Courtney made sure to locate another truck for a different customer and offered me the truck on-site. Talk about Customer Service. Courtney went above and beyond when she didn't even have to. I will most certainly be back.

John T.
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Le client n'a pas laissé de commentaire.

Jonathan P.
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Have someone at the location so I can pick up my equipment in a timely fashion.

Devin C.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

Jermaine W.
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Not to block the Dropbox with a tractor

John B.
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This location has just begon its U-Haul service so there are a few little items that I am sure will be improved with time.

Sourabh K.
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Le client n'a pas laissé de commentaire.

Greg M.
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The Clayton's Garage worker was great and helpful. I did mobile pickup and it did not work. It said my location was turned off and couldn't check in. But it was on . Thankfully the guy at Claytons garage was there and checked me in. I will not be using mobile pickup with you guys again.

Wesley W.
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The place was locked, and there was no place to park the trailer. While I was trying to figure out what to do, a tow truck driver opened the gate to leave. I asked what to do but he seemed clueless. Finally he told me to drop the trailer by the side of the road, which I did without his help. He started to leave and I asked about paperwork. He said "You're just dropping it , right?" So I said do I need to give you my folder and he said OK, took it, and left. I have no documentation that I left the trailer. It was dreadful!

Mark W.
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Le client n'a pas laissé de commentaire.

Cedric B.
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Had a hard time locating the drop box to leave the keys. Should have more lighting for people dropping off at night. The drop box was not in a well lit area. Should be closer to the fence. Wasn't able to close the box

Carly R.
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I'm still waiting to be contacted about my claim.

Gregory B.
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Le client n'a pas laissé de commentaire.

Andrew M.
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Le client n'a pas laissé de commentaire.

Brygham A.
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Have the vehicle ready to be picked up. We had to sit on the phone with customer service for an hour to get it reserved

Toshiko H.
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Le client n'a pas laissé de commentaire.

Raj R.
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Worst place I have ever been for rental. First there was no parking and I have to park along the roadside - not a good place to park. I went to the location and fence gate was closed. I had to wait at the fence gate for about 15 minutes. I made reservation for 4'X8' trailer online. When I hooked the trailer to the car, its turn signals were not working. Dealer called area manager James Crews and he told me to take small truck and he would charge me $0.35/mile. By the way I did not have a signed contract for small truck. Time I reached the dealer and time when I left dealer - it took me 1 hr and 45 minutes - totally unacceptable. Nobody at UHAUL dealer knew how to rent trailer in their computer system and area manager has to do finish the rental. Dealer does not open until 9 AM so I have to drop truck off at 12 noon - not a really convenience. When I dropped off the truck James Crews charged me $0.50/mile. I was expecting to spend about $30 and James Crews end up charging me $100.60. I called UHAUL three times with long waits (last call I had to spend on phone UHAUL was 1 hr and 22 minutes). James Crews , UHAUL area manager in untrustworthy, unethical and will say something and will do something else. I realized the game of James Crews to help making money to his buddy UHAUL Dealer Clayton Garage and Wrecker by over- charging customers. I would think it would be unfair trade practice

Timothy A.
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Le client n'a pas laissé de commentaire.

Valarie N.
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This place was kind of small and hard to figure out where to drop off. The staff was very friendly and helpful. No real complaints.

Yohannis G.
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Everything was perfect for me

Suzann R.
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Very convenient to our location. Operator was very helpful in explaining fuel situation. Truck was ready early. Happy customer!

Paul D.
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Le client n'a pas laissé de commentaire.

RICHARD F.
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Le client n'a pas laissé de commentaire.

Gregory L.
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Le client n'a pas laissé de commentaire.

Charles P.
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Easy rental, no hassle.

Tenisha R.
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A tire on my 20ft rental truck was in poor condition resulting in a blowout on interstate 85. Extremely dangerous experience. I've reached out to a uhaul Area Field Manager as well as a General Manager unfortunately no resolution.

lateonya B.
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Le client n'a pas laissé de commentaire.

RUCHI P.
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There was no (or very precarious) parking for my car at this location, even for the few minutes I had to park to pick up and drop off the truck.

tina O.
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Le client n'a pas laissé de commentaire.

Arlene V.
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The location is in the middle of nowhere with dirt roads to get to it. It's a towing service business; they don't have any moving materials or enough moving pads.

TIFFANY C.
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Have people that work there know what they are doing. I rented a U-Haul trailer and the worker didnt ask where I was taking it and put down local and I was really traveling 5 hours away. When I went to return it it ended up costing a 194.00 to rent the SMALL enclosed trailer. I was punished for the incompetence of their employee! I now need to rent a large moving truck, but will not be using U-Haul.

CODY K.
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A new cashier that knows what she is doing and that actually cares that people renting the truck are in a hurry and want to move not stand around all day waiting on her.

CANDACE P.
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I was supposed to pick up my uhaul at 8am. The manager did not show up until after 10am. I will never use this location again.

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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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