Le client n'a pas laissé de commentaire.Nile H.
Customer Reviews for Cleveland You Move
(U-Haul Neighborhood Dealer)
Pour nous contacter
Cleveland, OK 74020
Services dans cet établissement :
- Lun.-sam.De 8 h 30 am à 5 h 30 pm
- DimancheDe 8 h 30 am à 12 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
These people are just awesome. We called before we came by and they helped us in EVERY WAY!Colby L.
Put a jack on trailer to make hook up easier.PAUL B.
Cost me 5 hours of movi g time, caused me to get a hotel. So not happy with this experience AT allllRobert W.
Le client n'a pas laissé de commentaire.Felix N.
Le client n'a pas laissé de commentaire.Phill F.
Make sure equipment is cleaned out before next rentalJohn F.
Le client n'a pas laissé de commentaire.Mike S.
Above and Beyond customer service to get the trailer I neededJuan C.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.James K.
Outstanding customer service - above and beyond to make the rental and pickup a breeze.Robert A.
Le client n'a pas laissé de commentaire.RUSSELL R.
We received the unit with leaves and dirt and were told we would need to clean it upon return or we would be charged a $15 cleaning fee. The unit should be clean upon pickup and the person using the uncleaned unit should not have to pay the cleaning fee for an already dirty unit.Kimberly E.
This is for Uhaul Corp, work on your systems (hello IT) to store customer information from a customer that rents multiple times a year, therefore it would speed up the process.Juan C.
Your online return site needs a little workBOBBIE S.
The outside of the trailer was sprayed with mud.Richard B.
Le client n'a pas laissé de commentaire.Michelle B.
The gentleman that helped us was friendly and very helpful.Chris P.
Le client n'a pas laissé de commentaire.NICHOLAS C.
Le client n'a pas laissé de commentaire.CARRIE M.
Le client n'a pas laissé de commentaire.Norman B.
Guy at the counter was very friendly and got me checked out very quickly.Patrick M.
The trailer I used was very heavy. Was offered no help to hook up and had to ask for help when I returned it.Mike C.
Le client n'a pas laissé de commentaire.SHEILA V.
Le client n'a pas laissé de commentaire.Mark B.
As a first time UHaul/truck renter it would have been nice to have a bit more help with the rental/ equipment check and more support in learning about the truck and the rental process.Jan S.
Left brake light out on rented car dolly. Needed car dolly 1st thing Sat morning so reserved it in advance. Car dolly was rented out to another customer on Friday night. Instead of being at U-haul ehen it opened at 8:30am to get it, I had to wait until 8:30am and call to see if it was available which shouldn't have happened. It was reserved under my name for Sat so it shouldn't have been rented out on Friday!JULIE C.
This business is professional and friendly.Joni J.
Get a better system for the Cleveland location. The system kept kicking the gentleman off and had to keep redoing things four different timesRICHARD B.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.nathaniel H.
Excellent service à la clientèlelisa B.
Le client n'a pas laissé de commentaire.minesh P.
The young lady greeted me with a smile and very understanding she was amazingjohn F.
Very nice cleanCarla J.
Dropped off the trailer on Sunday Sep 19 at 2:19PM CSTJOSEPH S.
Le client n'a pas laissé de commentaire.ALAN T.
ps. The first moving co. did not show -up and the the second did not properly secure items, most anything of value ended - up damaged broke front glass of both washer and dryer rub marls on couches, i provided ratchet straps and drop clothes and asked if they knew what they were doing.did not realize till unloaded. James BarnettJAMES B.
Nothing excellent help !DONALD B.
Le client n'a pas laissé de commentaire.Leah H.
Le client n'a pas laissé de commentaire.Ernie K.
Le client n'a pas laissé de commentaire.Shannon M.
Le client n'a pas laissé de commentaire.randal N.
Make sure all equipment is capet up on its mantince I rented the truck 2 twice know and door does not open rightJohn F.
Night dropped and called the next morning and representative had checked in thanks.PAMELA D.
At around 55-65 mph the truck would bounce pretty badGary C.
Le client n'a pas laissé de commentaire.stephen V.
You could let the local place (ie Cleveland OK) Know IMMEDIATELY when a reservation comes in!..... THEN......you could make sure the equipment scheduled is available at location needed...... THEN......you could bring the equipment to the location reserved......reserved 2 plus weeks prior BTW...... THEN.....you could make sure your One Way Customer KNOWS which location to return equipment.......vs us arriving exhausted to a location who makes us wait 20 minutes while counter guy gets his snacks.....only to be told "we don't usually accept drop offsJane M.
Would have been nice to have had some help hooking up. The trailer was heavy and it was on the ground. Maybe have all the trailers on something other than the ground.Mike C.
They were closed when I dropped off yet they charged me $30 and said I dropped off a day later on June 1st.Hannah N.
Le client n'a pas laissé de commentaire.RONNA L.
The ladies working here are very nice and helpful however I've now been over charged as well as being charged twice.KATHERINE P.
Le client n'a pas laissé de commentaire.MALORI F.
Jack's on the trailers, however I managed to lift it to the hitch.Cody L.
Le client n'a pas laissé de commentaire.KATHERINE P.
I have rented several times from this location, always top notch serviceJuan C.
Le client n'a pas laissé de commentaire.DONALD B.
lower priceJERRY S.
Le client n'a pas laissé de commentaire.CHRISTINA R.
I had issues with the check in on the website.Warren M.
Le client n'a pas laissé de commentaire.John B.
I have rented several times from Cleveland You Move. Fast check out, friend service and never had any issues with rental equipment, always cleanJuan C.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.Shane K.
Make sure trucks are cleaned and maintainJOHN F.
Le client n'a pas laissé de commentaire.karen B.
Le client n'a pas laissé de commentaire.Keorasmey N.
Le client n'a pas laissé de commentaire.JOSEPH C.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.DEBBIE L.
Prices seam a little high for car haulerJames B.
Le client n'a pas laissé de commentaire.Alex B.
Le client n'a pas laissé de commentaire.JASON C.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.LISA R.
Very friendly, explained the billing so that that I understood,( 72 year old) explained how many miles were been billed. Very professional Turned out exactly like she saidLaura C.
I am confused. I received two (2) receipts. Does this mean that I was charged twice?CECELIA M.
Le client n'a pas laissé de commentaire.Michelle D.
Only one person trying to run 3 businesses can be a little hectic at times.CECELIA M.
Le client n'a pas laissé de commentaire.Rachelle S.
Le client n'a pas laissé de commentaire.MATTHEW G.
Service amicalDarrell A.
Le client n'a pas laissé de commentaire.Crystal S.
Be open Monday thru Saturday. Not closed on mondaySatrina F.
Le client n'a pas laissé de commentaire.LINDA W.
Excellent customer service! They were of great help durin my stressful time! Merci!Cherie S.
Le client n'a pas laissé de commentaire.Robert F.
Late in opening by 30 minutes. Did not know how to operate computer , did not know product . Called us uppity because we asked questions that she did't know, such as , what size of the ball for the hitch, and where is the man who could show us the trailer and how it operates .( He was still at breakfast ) They had to call him to hook us up. The lady became so upset at us she called the Manager ( witch was still at home ) and told her we were awful and she couldn't work with us , and she came in from home and glared at us for having to come in , and scaring her help . I've had my own company for over 30 years , before selling it and retiring ,so I know how to handle customers . I never seen such incompetence in a place of service .doyle M.
Took way too long too long to return due to computer difficulties (not return site's personnel's fault). All in all, a very positive experience with site personnel.frances J.
Fix the on-line reservation system!Marc L.
Le client n'a pas laissé de commentaire.RANA D.
They did an amazing job. Well pleasedClara M.
This was not the original return location but it saved me 80 miles. They didn't have a problem with it. They called U-haul and took care of it quickly. Very nice employees.Bill F.
Le client n'a pas laissé de commentaire.Kirk G.
Le client n'a pas laissé de commentaire.sara J.
They answered and helped me better than oklahoma u-haul kansas were betterAntoinette N.
It would be helpful to let people know what size hitch is on the trailers so they know what ball to have.ROBERT H.
Tow dolly was in VERY POOR condition. Tires, deck, fenders and wiring. And both tires only had 30psi when stated 65psi and tread was at least 2/3 worn and I was going to be pulling it 1200+ miles. Deck beat and banged like it was falling apart. Wires had cuts in many places to the copper. Fenders busted and flopping in the wind. Then when I returned it the untrained dealer unhooked the ball hitch while I was backing the car off the dolly causing damage to my Winnebago and my car at their dealer lot. No sir, I would not recommend UHAUL.Dean T.
Le client n'a pas laissé de commentaire.Robert F.
Services supplémentaires à cet emplacement
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!