Évaluations des clients Cliffdale Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cliffdale Mini Storage

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Donisha B. le

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Le client n'a pas laissé de commentaire.

Kennon S. le

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Le client n'a pas laissé de commentaire.

Theresa L. le

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Le client n'a pas laissé de commentaire.

Tegan C. le

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I made my booking a week and a bit before I moved and ordered an appliance trolly with it. When I arrived at the location to collect my truck and trolly I was informed that “there was no trolly for me as they had 4 people order it and only two available”. This was a massive inconvenience to me not only financially but also time wise - I then had to spend time I didn’t have as people were scheduled to help me move as I got the u-haul, but also more money to hire one last minute. I did not even receive a phone call that morning saying it would not be available (even though the lady new this would be an issue the day before as she told me she had called to try and get two more to fill orders). This made my moving processes even more stressful then it had to be and has made me second guess using U-Haul again or even recommending them. The lady also told me that this was only a side business to them and not the actual store itself - this made me feel as though she didn’t want to deal with it at all, but felt obligated to.

Emory J. le

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Le client n'a pas laissé de commentaire.

dirk A. le

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Le client n'a pas laissé de commentaire.

Maria C. le

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This site was ok to pick up the cargo trailer. The employee was friendly and addressed everyone inside waiting for her. I was having a bad day with Uhaul as a company and she made me feel better. My complaint is with Uhaul as a whole. I had reserved a 6x12 cardo trailer in Fayetteville. For a reduced price, I had to pick at a predesignated place. Friday, 8/2 at 0945, I received a text to pick up at 5400Bragg Blvd. Then at 1838, I received a text to pick up at 1020 Cedar Creek Rd. I called to confirm, but they were already closed. I arrived at that location on Sat and was told they didn't have that trailer. The gentleman called a few locations to find out if anyone had the 6x12cargo trailer. He actually got a hold of someone at Stedman location, but that person was leaving in 10 min for the airport and would not wait for me. Few minutes later, Uhaul actually sent me a text to go to Stedman to pick up trailer. But that was already not possible. I was forced to downsize to a 5x8 cargo trailer, and pick it up at the Cliffdale Mini storage. First of all, I drove from Greenville SC to pick up furniture. Secondly, if there was no 6x12 cargo trailers available- I should have not been able to reserve on and given false hopes of having what I needed. And lastly, this micro-management from wherever Uhaul manages rentals and ASSUMES local places have something in stock is worthless!! I got more help from the gentleman at 1020 Cedar Creek Rd. The sad part is, the furniture and household things I was picking up for my move is only a couple miles from Cliffdale Mini Storage. I would have picked that location, if it had not been for the discounted rate advertised. This whole mishap took a valuable 2+ hours, that I really couldn't spare, since I was loading up and driving back to SC.

Jasmine C. le

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Le client n'a pas laissé de commentaire.

Michael N. le

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I had to cancel my plans because the wrong key was dispensed for the vehicle i was renting. I had to call multiple times while I was waiting in the parking lot and they could not switch my reservation to the vehicle there actually was a key for. Then I was assured it was canceled but the next day the storage company called because they had no idea what happened and it looked as if I dispatched the vehicle.

larry M. le

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Have more u haul sizes available at all locations. Overall, I was satisfied as a customer.

Danielle D. le

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Le client n'a pas laissé de commentaire.

Lashonda S. le

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Le client n'a pas laissé de commentaire.

EVELYN F. le

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Le client n'a pas laissé de commentaire.

Jacqueline C. le

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Le client n'a pas laissé de commentaire.

Michael F. le

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A+

Michael G. le

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Le client n'a pas laissé de commentaire.

leroy M. le

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Le client n'a pas laissé de commentaire.

Rhonda B. le

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Le client n'a pas laissé de commentaire.

Otis C. le

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nothing at this time.

Cheryl G. le

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Le client n'a pas laissé de commentaire.

Pedro G. le

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They are a couple very polite and helpful and respectable and so warming that I felt comftable

Jonathan P. le

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Great customer service

SELENA V. le

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Le client n'a pas laissé de commentaire.

CYBIL M. le

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Excellent customer service! Would refer a friend and will be a returning customer.

Mary C. le

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Le client n'a pas laissé de commentaire.

Jared T. le

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Drove 2 miles on the truck, and got charged $6 for gas. Seems like pretty fair prices. *sarcasm*

MICHELLE K. le

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They got me covered last minute when a another company messed up and didn’t have the truck that I had reserved. Wonderful experience, will definitely use them again

Kimberly S. le

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Location was closed, so there was a note to call customer service. Female agent was rude and argumentative w/me and my dropping rental off at this location. I finally had to ask that someone else engage me, before she said never mind she would process my return. I have been a customer for years and this was my only BAD experience with the service.

Ronnie B. le

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Le client n'a pas laissé de commentaire.

Tamika M. le

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Get people in office who isn't prejudice and more friendly and professional

ANDREW G. le

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Le client n'a pas laissé de commentaire.