They were ready for my drop off, fast, courteous and excellent to deal with.
William P
Customer Reviews for Clifford Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing,
Joseph VIf you want a stress-free, promises-kept delivery of your rental vehicle, I would recommend Clifford Auto Center. This is the absolute best UHaul experience I have ever had! Mr, Marcho provided outstanding customer service.
Kevin KOnly issue was returning the truck. Did not realize that it was an online return until after I returned the key.
Cara CVery professional
Robert TThis was quick and easy and the all mobile process was mostly smooth. I had a little trouble with ID verification, but a quick phone call to an agent - with absolutely no wait - fixed it in a matter of seconds. The cell reception isn't good at this rural location, which was the cause of the only problems I had, really. The customer service was very pleasant all around - on the phone and at the location. Overall a great experience.
Christopher JDropped trailer off after hours. Lots of room and easy to do. This was a secondary drop off location as my first choice in White Plains NY was not accepting trailer drop-offs. This was very disappointing.
Joseph Koperator was very nice
Peter AActually nothing I love the clifford auto mart and recommend to any one alice johnson
alyce jThe mobile check-in of uhaul did not work. It was asking me for a passport copy and other things which I don't have in my possession. Luckily the office for Uhaul is still open and was able to help me.
Ralph ANothing . Wonderful experience!!
Rebecca FGreat service,I would definitely recommend this location
Vanessa SI made a previous reservation at another location: Shamrock Auto Collision in Carbondale, Pennsylvania. When I arrived to pick up my reserved vehicle, the location was CLOSED! Not only that but the type of vehicle I reserved wasn't even on site. I was never notified. Because I was moving and was on a tight schedule, I was forced to look elsewhere. There were NO other locations in the area that had the vehicle I needed nor the type of reservation. This reservation cost me HUNDREDS of dollars more because of it and U-Haul offered $50 to say "sorry". Not only that, when the vehicle was returned, the $50 "sorry" wasn't even on the receipt and I never got my $50. I'm so incredibly displeased with U-Haul. It is not the fault of Clifford Auto Center; they did the best they could. Shamrock Auto Collision and U-Haul SCREWED ME OVER! I'd give ZERO stars if I could.
BEEW IThey took an extra 151 dollars no explanation bounced my checking account caused me a ton of trouble 5 days before Christmas couldn't buy a single thing for my 4 yr old bad enough I had to move 2 weeks before Christmas uhaul ruined our Christmas even more.
Maria SThis location only had one piece of equipment. I scheduled my pickup a month before the date of my move, during the week of my move I was called twice and my reservation was changed against my wishes. I was forced to drive fifty extra miles round trip because of the incompetence of U-Haul. I will not recommend U-Haul to anyone and I will actively work to convince my friends to use a different company. Your service was awful.
JOSHUA WExcellent location -- helpful, knowledgeable, and friendly.
Rodney PThere was not much lighting at the drop off point when needed
Heather RGreat experience all around!! Great service,clean truck,
MAUREEN CThe location was fine but your software is horrible. I booked a truck at this location. You then changed locations. The new location had no truck. I had to settle for a trailer at the original location.
ROBERT EGood experience here. The owner came out on a Sunday to meet me outside for an early return. Flawless experience.
BRAD GThe pick up location and help were very good. But this was probably the most beat up truck we have rented so far, inside and out. The windows and inside of the cab were not clean so that we had to do on our own. Also we were charged extra for mileage because we were 7 or 8 miles over when our pick up location was 25 miles away from us to start with. Not sure if that's very fair after losing 25 miles before we start our trip.
JOSEPH CReturn was easy and close by my destination. Went well. Thnk you.
BRYAN WTrailer had a leak and my contents sustained water damage
MARK KWalk customer to vehicle. Gas reading was inaccurate.
DANIELROBERT TMr. Marcho is great to work with
NELSON JWalk customer to truck to verify conditions and equipment
PAUL UExcellent customer service!
DEBORAH Zprocess was easy.
MICHAEL FNo improvement needed!
Anthony PGreat job. Everything was ready to go and location owner Chris was very helpful.
Joseph KVery pleasant man. Location service wouldn’t work on my phone and he made the process faster than it would have been for me to figure out on phone.
Alex SGreat customer service!!! Pleasant and helpful staff
Joseph SThe man that served us refused to wear a mask. He was very rude and did not show us how to use the equipment.
Gina MSalesman was very nice and ver knowledgeable. Will return and rent again from this location.
Joseph MI think you do not have to do anything at clifford auto they where freindly and very professional
JAMES AGood team to work with.
David KGood People Great Service
John DConvenient location.
Wayne HMy location got moved from down the road from me to 20 minutes ago. Truck was dirty. The right wheel kept saying low on pressure despite me filling it up. The gas tank wouldn't let you fill it up without trickling gas Into it.
James FExplain all charges.
Ray ZtOP NOTCH
robert tPerfect drop off.....smooth.
robert tExcellent customer service
David CThere should be some kind of non slip on the floor. Right after I got i. It to load there was ice on the smooth aluminum that I couldn't see and I slipped and feel. I ended bruseing my knee and leg. Two days later and I am still having a hard time putting weight on i
jason rNo comment. A great location and very professional people. Perfect!
David NI rented a 15' truck from one location then the day before I go to pick it up the location changed. I asked how far it was out of my way the women told me 6 miles. It turned out to be 15 miles. Then the truck had a horrible Oder. I finally got everything loaded drove to my new apartment and in my dirt drive way the truck got stuck. Tore up the lawn. I looked at the tires and they were bald. I called the place i rented it from and he's arguing with me. Very horrible. And never again. I have pictures.
Melissa D