Le client n'a pas laissé de commentaire.
MAX S.
Customer Reviews for Cliffs Auto Service Center
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nothing. Great experience.
ESMER R.The man who rented the U-Haul to me didn't have a very good attitude; the U-Haul was extremely dirty in the front area and just overall not a good experience. They didn't listen to me and add my destination location but the nearest U-Haul return so I got charged more mileage.
Laura B.Better web sight.
JESSE F.Didn't have the truck size I reserved and I didn't get the credit listed on the site for them not having it
Robert H.I have never had so much problem before and will never use uhaul again
Norman B.They were very apologetic and checked the equipment to verify my concerns. They agreed the equipment should not be in service.
jeff P.Everything was great !! People working there were very helpful and friendly !!
CRAIG R.Great service
christopher S.The truck we ordered in advance was not available for our long distance move, so we had to get the smaller truck and make multiple trips. The truck had a huge piece of damage which was never marked with a red X and did not show up in the security pictures. We ended up paying 200 $+ for a 20ft truck because of this location when it shouldn't have been anywhere near that amount.
Alison S.Something was wrong with the brake , called the roadside they were not every helpful. I told cliffs about the brakes as well
Robert P.I was charged 8 for an extra day of Safe Tow but I returned the trailer a day early after hours. Not worth the hassle to contact for the 8,00 $ to be returned to me.
Tracy J.Glen the agent that helped me went above his job to insure that I received the trailer I needed for what I was doing.
RUPERT H.Excellent service, & very friendly people at Cliff's. Merci.
Robert S.The signal is poor there and it was almost impossible to use the website to return the truck. I'm this is no fault of the location. Uhaul Inc. should have an alternate way to return the vehicle when the signal is poor and the locations are closed aside from the recording telling me to return it in person on the next business day. That's COMPLETELY UNACCEPTABLE!
Neal H.So this is towards uhaul and not Cliffs auto ( Cliffs was great). For some reason, uhaul tried to get me to move to a different location, they said 24 hr was not set up( cliffs informed me it was and they spoke w / uhaul the day before). Also, uhaul did not send the utility dolly out ( placed the reservation on 6/16 pick up 6/24)
Ric W.Only recommend if you have no where else to go
Cindy S.Uhaul should have more trailers in these locations, never any availability. Other than that it was a painless experience.
Richard M.Have the place of business opened when a reservation has been made and even store hours are stated! And. Have the phone answered as well for customer who made the reservation a week before
Brandon A.Nothing the customer service was great.
James T.Great business to do business with. Exceeded expectations.
Dion D.Horrible experience ....It took 2 hrs. to get the pickup completed and I was in a rush to hit the road....The attendant had no idea how to work the U-Haul rental system ultimately I had to call U-Haul 1800 phone to setup the rental myself and then the attendant still couldn't complete the rental, it wasn't until another person returned from lunch that he was able to complete the rental , additional I had no assistance backing up to connect to the car hauler of hooking it up!! very poor service and bad representation of U-Haul services!!!
Jimmy P.Crystal was friendly and acknowledged me as I walked ensured I returned rental on time. I am impressed with the time management I was taken care of promptly and efficiently.
BELINDA V.Loved the ease at which I was able to pick up a unit for a short haul!!
JEFF W.Windshield was cracked when checked out. Handling truck was real issue. Could have been out of alignment. Steering was the ultimate challenge to overcome the constant pulling to right.
betty D.We had reserved a trailer in Decatur and then had to drive to Springtown. Then the Springtown location deleted the insurance we had reserved! The man working also tried to tell my husband there wasn't a return in College Station! And we had to clean the trailer before we could load it.
Zeb J.The checked it in first thing in the morning.
Clinton D.Great experience and friendly service at Cliffs.
Timothy S.Everything was great.
brad H.Fast and easiest rental experience I've had.
Alexandra C.None. Excellent customer service
richard O.Le service à la clientèle était génial. Thank you for being so helpful!
dee R.Very easy to reserve, pick up and return.
james B.Great experience! No issues. Friendly and courteous staff!
Steven B.I have used U-Haul several times before. This was the best location and service I ever had. Will only use this location in the future and will highly recommend it. Very satisfied.
john T.Man at counter needs more help in store
brian J.Great friendy helpful people..if they can't help they'll find someone who can...thx much guys!!!
WILLIAM H.Horrible experience!!!!!
Kayla H.These guys always go above and beyond to ensure a great experience. They noticed a nail in the tire and fixed that before I left to ensure my safety. Always a please doing business there.
JUlia A.Besides having to track down an associate to get help with our return they were friendly and helpful
Ryan C.Great dealer. Super helpful and courteous.
BENTON B.Have packing blankets available at location as ordered instead of having to drive to another town to pick them up.
Benton B.High expectations were met. Very easy to work with
Matthew W.Easy to find and quick response. Excellent service will come back. Thanks a million. Eddie
Edward B.