Closest drop off location was almost 30 miles away from my destination. That is unacceptable within the Houston/Baytown area. I was then charged ~$34 extra for going over mileage. Not only should Uhaul have covered the additional $34, there should have been money taken off my overall bill considering I had to drive an additional ~50 miles (both ways) to simply drop off a truckâ€¦ in Houston.Ethan C.
Customer Reviews for ClimaSafe Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was turned away from another location because a worker seen me talking to someone who was not able to rent and assumed we was together. Which I think was in poor tasteKarnell O.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Jody S.
Le client n'a pas laissé de commentaire.RUSEL J.
Le client n'a pas laissé de commentaire.Annette J.
Le client n'a pas laissé de commentaire.Corey J.
The reason for the above average was that the vehicle was available with very short notice so I'm not sure if there was time to clean it before I wanted to pick it up. The center dash console and floor were sticky and stained as though a sugary beverage had been spilled on it. Again if the vehicle was just brought in prior to my rental and time wasn't available to clean it then I would upgrade to excellent. My primary need of being immediately available was met.GRADY C.
Le client n'a pas laissé de commentaire.Jenna S.
Le client n'a pas laissé de commentaire.Cherica C.
Le client n'a pas laissé de commentaire.Jessica G.
Le client n'a pas laissé de commentaire.Maria T.
Nothing. Great Service. I will definitely be using uhaul again great personnel. She a beautiful personality and she knew her job well. Thanks, Mechellemechelle J.
Gas tank was not filled up where the contract said it would be. When we informed the location they told us it would be documented on the contracted and that we would only need to return it with the amount of gas it had in it. We were then charged for the tank not being filled up, and have yet to be contacted by someone to fix the problem.Vincent L.
They robbed me!