The location is super convenient, employees are nice and helpful and we were able to return the trailer and dolly after unloading,,,so easyArianna G.
Customer Reviews for Climate Controlled Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hinesville, GA 31313
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h30 am à 2h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The only problem we encountered was the mileage on our receipt didn't match the mileage on the odometer, which was 17 mile more. Other than that, the ride and space was terrific. I'll rent that van again.GYPSY T.
Le client n'a pas laissé de commentaire.ZAIRA J.
Great customer service and facility. I will definitely recommend and use again in the future if needed!Kerria C. | Expérience générale
5 Star! The staff and the service were beyond excellent. Easy to reserve, pick up & drop off.JOHN Z.
Le client n'a pas laissé de commentaire.LENNY A.
Le client n'a pas laissé de commentaire.JOHNNIE H.
adjust your closing time by staying open an hour longerLionel W.
Le client n'a pas laissé de commentaire.Terrica K.
the trucks needs to be look at because the wheeling on the truck we had was terribleTROY R.
Le client n'a pas laissé de commentaire.Evelynn T.
I have worked with these people here multiple times before they are great flexible and I reserved one size unit got have way through realized not big enough went asked if they had something bigger they did swapped me to other no big deal right there.JEREMY A.
Le client n'a pas laissé de commentaire.Jamie E.
We were given multiple trailers which were broken. The mechanic came and didn't even load our car on correctly which could have led to major issues and the trailer he was replacing had a bad tire and the lights weren't working. For over 700 $all to have horrible customer service and be given broken equipment multiple times is insane. I will never be using UHAUL again.John S.
The trailer I rented was the 6x12 and it was clean. But the running lights for night time driving did not work even though I was told all lights worked.Austin W.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.HAROLD D.
Le client n'a pas laissé de commentaire.David F.
Le client n'a pas laissé de commentaire.Richard B.
6x12 trailer did not have a 6' wide openingGregory G.
Le client n'a pas laissé de commentaire.JERRY B.
Definitely recommend! Excellent facility! Safe and secure. Staff is responsive, professional and friendly. Will use Climate Controlled Storage if the need arises in the future.DEBRA D. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffery I.
make sure the vehicles are cleaned before the next customer uses them.Rafael M.
Le client n'a pas laissé de commentaire.DANIELJOSEPH A.
Le client n'a pas laissé de commentaire.Tiffany T.
Le client n'a pas laissé de commentaire.Carlos R.
Le client n'a pas laissé de commentaire.Leon D.
I was charged for 29 miles and I did not drive anywhere near that. I drove 2 miles to a local Lowes to pick up a washer. Dropped it off 2 miles from the store and back 2 miles to uhaul. That was 6 miles total. And I returned it with more gas than when it was taken. I was grossly overcharged.Sierra R.
Make sure the equipment is cleanerCraig S.
Everyone was great! Friendly and helpful staff all around.Tiffany T.
They were closed when I went to go return the equipment during regular hours. The sign said they will be closed because they had no trucks to rent out. An employee drove by and told me to just unhitch and the would process it on Monday.Dan M.
Great jobROGER O.
Uhaul stopped 26 miles short of delivering our pods where you promised us, multiple times in writing. Not professional or even kind. You then charged us an extra 594 $dollars for which no explanation has been given. To get our belongings, it cost us another 1 000 $to hire movers for a short jaunt, again, the final 26 miles. Your Savannah, GA office blames the Toledo, OH office for all the misinformation, and vice versa. No one, not one single rep of Uhaul has stepped up to take responsibility and help fix this mess. DO NOT USE UHAUL U-BOXES! EVER! Now that I'm posting this, will someone from this company please step up and help to make this right?brent S.
Le client n'a pas laissé de commentaire.RAMAH W.
Le client n'a pas laissé de commentaire.reginald C.
Nothing everything is on the oneJEFFERY Q.
Doing great. Friendly staff!TIMOTHY B.
Le client n'a pas laissé de commentaire.LLOYD S.
Absolutely a great interaction with the staff and very accommodating to their customers. I will always use this location for my moving needs.Craig S.
Le client n'a pas laissé de commentaire.KASIYA M.
Le client n'a pas laissé de commentaire.GREGORY L.
Le client n'a pas laissé de commentaire.WILLIE M.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.AMANDA F.
The truck I used was fine except the doors on both sides were hard to shut. You had to shut harder than normal as if the vehicle had been wrecked before. Other than that it was a good experience.MICHAEL H.
Ensure inspections are completed prior to rental. Found a bald tire on trailer. If day was busy to inspect equipment for turnaround, then employee needs to go with customer for inspection.Richard M.
I was rip off on the mileage . i drove from the parking lot 9 miles, back to my house 12 miles then back to the parking lot and stop at gas station on the way. No way i drove 60 miles. Its sad that that don't go over the mileage when yo drop it back off. Sent me a email with my total price.Cynthia B.
Doble check if people are taking the insurance as I opted out of insurance but I was still chargedKATHLEEN L.
Le client n'a pas laissé de commentaire.A'kera G.
The cab of the uhaul smelled like someone smokes a pack 9f cigars and the interior looked like it hadn't been wiped out in a long time. The staff were good tho and it's a convenient location near fort stewart . Still got done what needed to be done.ERIC J.
Le client n'a pas laissé de commentaire.kerrii S.
Le client n'a pas laissé de commentaire.THOMAS P.
Customer service person ( didnt remember her name) could represent U Haul customers, more friendly. The vehicle were assigned to me windshield was dirty (bugs) plus no water in, water reservior.CURTIS A.
Friendly and helpfulBernadette W.
Le client n'a pas laissé de commentaire.Deron S.
No one was working this location on SundayDEBRA F.
Le client n'a pas laissé de commentaire.Yolanda G.
The gas tank was not full, but they asked me to return it full or be charged. Also, the back of the van was dirty! It obviously was not inspected prior to renting it out again.sheryl W.
Terrific staff, bent over backwards to help in any way they couldTimothy J.
I did an after hours drop off. The app is still not very user friendly. I had to call U-Haul to get done what I needed to get done.Mark S.
Le client n'a pas laissé de commentaire.Chris C.
Le client n'a pas laissé de commentaire.Felicia H.
I had a flat tire and had to wait five hours on the side of the road and then get a hotel room I was not reimbursed for food I had to pay for extra mileage to drive to the hotel and that cost me fuel and overage on my miles. This was not fair this was not what I expected from U-Haul. I was supposed to be reimbursed for my mileage instead I had to pay for the mileage and an extra day even though I had a flat and had to stay in a hotel for almost 16 hours waiting on a vendor to repair the trailerJONATHAN C.
Le client n'a pas laissé de commentaire.Seth S.
Le client n'a pas laissé de commentaire.Hakeem H.
There wasn't a dolly available which I requested and two of us had to move an entire 10X20 storage unit by hand, through all the hallways of the storage area, sometimes having access to a cart. In the future I would like to see nicer (well functioning), cleaner vehicles and more equipment available. The staff was super friendly, excellent people and supported us through the entire local move out of storage otherwise. My statement was adjusted to reflect the absence of a requested dolly.Don L.
I was in a hurry to rent and they were fast and very nice.Julie H.
Le client n'a pas laissé de commentaire.MELISSA S.
This location is wonderful and extremely helpful. I've had 2 bad experiences at Storage Sense and have had to go to Climate Control for assistance. I would use Climate Control again if in the area but Uhaul should not keep Storage Sense as a representative of your company.TRACY D.
Very customer friendly and professionalOrson C.
Superior customer service from nice ladies in the office who were very professional, friendly and helpful. Also superior service from the gentleman outside who had my trailer hooked up and ready to go before I could hardly get out of my truck. 5 stars all the way here! They rock!!!!JIMMY B.
You need to improve your appJOSEPH D.
Helpful and friendly staff. Had what I needed and out the door.KENT C.
Le client n'a pas laissé de commentaire.DIVARTI H.
Le client n'a pas laissé de commentaire.Beth L.
Specific time set to pick up on the following day, upon arrival, I had to wait another 15-20mins but the return was still due back @ 10, not 10:15 or 10:20. Their trailer also blew 3 fuses on my truck from faulty wiring so I had no trailer lights the whole ride, unbeknownst to me. No discount, no credit or apologies given. Very disappointed considering greater respect was expected.David J.
Great customer service and able to get me what I needed when crisis arose.Carl B.
Set eveything up for an easier pickup. Male aure technical issues are taken care of to make for a smooth pickup.APPOLLONIA F.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.SAMUEL H.
Le client n'a pas laissé de commentaire.GRACIA W.
Very friendly and professional thank youCynthia W.
Le client n'a pas laissé de commentaire.Cornell S.
Everything was great especially customer serviceDominique C.
Le client n'a pas laissé de commentaire.Perry D.
Customer service was exceptional.Cornelius R.
Great and fast customer service!Elizabeth M.
Le client n'a pas laissé de commentaire.TESHA M.
Le client n'a pas laissé de commentaire.Shamecka W.
I truly appreciate the service you and your staff gave me. Your staff was very nice and helpful to me during the time I rented from you. Merci.Shirley W. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIE S.
Le client n'a pas laissé de commentaire.RONALD S.
the service i received was very good the employees were considerate and curteous i would nand have already recommend your agencyRudine D.
Le client n'a pas laissé de commentaire.pamela M.
Le client n'a pas laissé de commentaire.JERRY D.
Le client n'a pas laissé de commentaire.SARAH T.
First of all we were OVERCHARGED for FUEL! We put the fuel back & plus we was charged 2 fees for FUEL. one charge being to fill-up 30 $when the tank wasnt FULL when we picked it up! Wow!!! what a RIP-OFF! I will never do business or recommend anyone to do business with the COMPANYâ˜¹ï¸James R.
They were very polite and helpful. When answering the phone and I'll the questions I had they were so patient with me, so thank y'allELIZABETH O.
Le client n'a pas laissé de commentaire.Anika D.
Le client n'a pas laissé de commentaire.MITTIE S.
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