Évaluations des clients Coastal Mini Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Coastal Mini Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Gary D. le

Évaluation :

Can’t improve on perfection.

John L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ryan S. le

Évaluation :

Le client n'a pas laissé de commentaire.

ken R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Barry B. le

Évaluation :

The 15’ truck I rented was spotless and ran well! I wouldn’t hesitate to rent it again and Jeniffer at Coastal was easy to work with! I did miss the truck having cruise control but was told it was probably a safety issue.

Aaron H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Cynthia C. le

Évaluation :

They were fast ,professional and honest. Great rental place.

Ronda R. le

Évaluation :

The 15 foot UHaul had a leek in the roof so my mattress got wet. I should have put it in a plastic bag and should have noticed the sign about the truck not being water proof. Just be aware! The truck was in good shape otherwise and the local people were very helpful. It was impossible to get a hold of UHaul at the 800 number which was very frustrating when changes need to be made to our reservation.

Tony R. le

Évaluation :

Overall experience was not good. Called 48 hours in advance to change pickup location. 25 miles away from where we needed to be, and was on a tight time schedule. Would hesitate using again.

James M. le

Évaluation :

When I made the reservation online I was told that I would be getting a bigger truck I also had ask for an appliance dolly which I wasn’t told was out of stock but the young lady at Coastal mini storage took care of getting me one.

Emily G. le

Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL M. le

Évaluation :

The girls were so helpful. I could of never done this move without their help

peter G. le

Évaluation :

NA.

Stephen N. le

Évaluation :

Le client n'a pas laissé de commentaire.

JEREMY E. le

Évaluation :

I was 1 major concern with this location and 1 issue with Uhauls reservation methods. I made a reservation online for my mother since she has no computer or smart phone. Upon arriving at this location I told the lady working there that I made the reservation but I would not be the driver, not be the payer and have nothing to do with this rental. She did not care, confirmed my birth date and had me sign a contract. I was expecting her to put the driver on the contract but she refused to do anything. When I said why am I signing anything, she said bc your name is on the reaervation. I told her again for the 3rd or 4th time that I will not be with the truck and have nothing to do with it, she said well its too late I already printed it out. and bc I already had to come an hour out of my way to get to this remote location, I didnt have time to continue argueing with her over sonething that must not be a concern since she refused to take any action. After we had the truck I reviewed the contract to see if she put the new driver on it but no it was all in my name. Very disappointed in this representative of Uhaul and her lack of concer for personal and professional liabilities and accountability. This location was not anywhere near where I reserved the truck from, nor where I confirmed it to be the day before just like the Uhaul email and link told me to do. I wasted nearly 2 hours of my afternoon that I needed for packing bc I had to driver all the way out to this location instead of any of the closer locations especially the one i reserved it to be at.

George B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jeff B. le

Évaluation :

Le client n'a pas laissé de commentaire.

GARY T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Misty S. le

Évaluation :

.

Bobby R. le

Évaluation :

Nothing noted.

Whitney S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Robert S. le

Évaluation :

Le client n'a pas laissé de commentaire.

joanne D. le

Évaluation :

Nothing, the service was excellent. It was convienant.

Montague E. le

Évaluation :

Could not retrieve the truck I had rented, was sent to another facility. Paid movers an extra 1.5 hours due to being sent to another location. Uhaul could not find my original reservation, then they found it but couldn’t tell me the code to get the key. Very frustrating situation.

Cheryl H. le

Évaluation :

Great service and staff.

Chris D. le

Évaluation :

All was as it should be. Great job!

Sharon D. le

Évaluation :

The service was excellent, however, this morning I was called asking when I was returning the Uhaul trailer. I returned it that same day around 2:30 PM. The woman I spoke with said it wasn't there. This upset me very much. I felt like I was being accused of stealing the trailer. I called back 30 minutes later and she said she was mistaken. A gentleman picked up the wrong trailer which was the one I returned. I really wish they would have investigated prior to calling me and getting me so upset.

Miles G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Chris D. le

Évaluation :

Great job!

Dan C. le

Évaluation :

Jennifer Murphy was awesome!!!

dianna J. le

Évaluation :

Drop off location charged my credit card for an extra day when the truck was dropped off at the scheduled time!!!!! We dropped the truck off at 8:00 am and the location didn’t even open til 9;30!!!’ We even went back to make sure we were all set then received an email with an extra day charge!!!!!!!! Waited on hold for almost 2 hours!!!!!’ Still no costumer services agent answer ever pick up the line!!!! Tried to call back several times no answer!!!’ Total waste of my time on hold!!! Check the Dates before you charge people’s Credit cards!!!!!!!

Josie F. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jack A. le

Évaluation :

A pleasant experience!!

susan R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Jay M. le

Évaluation :

Clean truck, good location, friendly staff, ...a good experience. Having more trucks available would be nice. I do think a dollar a mile is excessive however.

Valerie B. le

Évaluation :

Absolutely the very best service. We called last minute and they had the size truck we needed. They also recommended the mover and he did not disappoint. Very clean, wonderful business. Jennifer rocks.

Corey B. le

Évaluation :

The estimated price I was given was 134.00 and the actual price was 407.00. There were charges that were billed to me that wasn’t mentioned when I reserved the truck.

Daphne P. le

Évaluation :

Excellent personal service. The equipment was in great shape and the service was super.

Daphne P. le

Évaluation :

Excellent courteous service.

Daniel S. le

Évaluation :

Love dealing with Lynn and Jennifer. Great crew and very customer friendly.

James T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Hubert W. le

Évaluation :

Moving experience was quick and easy thank you.

Paul H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Lorna N. le

Évaluation :

Best rental experience ever. Knowledgable and efficient staff( Jennifer and Lynn). Made our move so much easier.

Phillip O. le

Évaluation :

Le client n'a pas laissé de commentaire.

CHARLES P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Micheal P. le

Évaluation :

Great experience. Kind and professional services. Thank you Jennifer!

Stephen J. le

Évaluation :

There was rain water leaking in the compartment that extends over the cab of the truck. I informed local agent upon return of truck.

Edward H. le

Évaluation :

Great service

John K. le

Évaluation :

Friendly staff, great location, newer trucks all made a tough move better. Rented at 10:30 returned at 3:30 in-out-DONE! No hassle, great price, TY!

Michelle G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Toy R. le

Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM G. le

Évaluation :

A seamless rental at Coastal Mini Storage. Great customer service.

Bethany G. le

Évaluation :

It took four different times to agree to get a truck. I wanted 17' all they had was a 15. Then a few phone calls and I asked s if I could change my date to move. Then when it was time to get said truck I was told it would be unlocked and the key would be inside somewhere ... Well needless to say it wasn't so I had to cancel and drive to find another ..... Worse experience by far with uhaul.

Renee H. le

Évaluation :

Nothing!!!!

Jerry H. le

Évaluation :

We needed a truck within an hour of reserving it. We appreciated that we could order and pre-register online to speed things up. Also, the lady who assisted us was very pleasant and helped get us on our way.

Stephen B. le

Évaluation :

Le client n'a pas laissé de commentaire.

William W. le

Évaluation :

Le client n'a pas laissé de commentaire.

BEN K. le

Évaluation :

wonderful person and was able to help us out.

chris H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Stephen M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Larry T. le

Évaluation :

Thanks

Diana S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Joseph G. le

Évaluation :

Mrs. Murphy was very professional and eager to be of service. I hate moving; I find it very stressful. I really appreciate her help, it made everything a lot easier.

James T. le

Évaluation :

Great Service. Jennifer and Ed went out of there way to get the truck I needed.

Neil W. le

Évaluation :

Le client n'a pas laissé de commentaire.

JEREMY P. le

Évaluation :

Great experience but truck ride is back breakingly rough especially over SC roads

Manuel M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Bill L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Angela R. le

Évaluation :

We picked up the truck only to have 1/4 tank of gas. This was inconvenient. Unfortunately I fillhad.ed the truck up paying $66. Returned the truck with 1/2 tank. I guess this is another way for U-haul to make money. In the past when I picked up a truck it was full and I returned it full. This is a policy that I thought U-haul

Constance T. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan P. le

Évaluation :

I originally booked at another location but they called at the last minute because the couldn't provide the truck size I reserved. I didn't appreciate the last minute switch to a different location so I could get the truck I needed. The people at the new location were wonderful but would have much preferred the original location as it was more convenient to the apartment complex I was moving from.

Alice C. le

Évaluation :

Jennifer went above and beyond to make sur we got the truck we wanted. Thank you so much!

Patrick S. le

Évaluation :

Jennifer was awesome! Made my experience smooth and flawless!

amanda N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sally W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Megan J. le

Évaluation :

Le client n'a pas laissé de commentaire.

JENNIFER K. le

Évaluation :

Le client n'a pas laissé de commentaire.

le

Évaluation :

Very helpful