Évaluations des clients Cobleskill Collision Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cobleskill Collision Inc

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Wallace C. le

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Le client n'a pas laissé de commentaire.

Derek J. le

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This was the worst experience I have ever had when utilizing Uhaul. My order was made for an hour before I needed it, upon my arrival there were no representatives on-site nor was any direction given on how to hook up the trailer until I reached out to the help line. The return location was not specified to me prior to me contacting the help line once again. No return instructions were given until 2 minutes before the trailer was supposed to be returned. At this point I had drove the trailer an hour out of my way to make sure it was returned to the location given to me by the help line and upon receiving the text notification reminder for return I had to turn back around and drive a half hour extra out of my way to ensure I had taken pictures of the unhitched trailer. The day after the trailer was supposed to be returned I was sent photos of the trailer to confirm the existing damage before I rented the trailer. All in all the worst service I've ever received. That is until I spoke with yet another phone representative that assisted me through the proper return process and she was extremely helpful and courteous.

William T. le

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Le client n'a pas laissé de commentaire.

Darian A. le

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Le client n'a pas laissé de commentaire.

Suzanne M. le

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Le client n'a pas laissé de commentaire.

Daniel E. le

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The customer service needs to improve. The guy who was assisting me at Cobleskill Collision was very rude and impatient.

Carolyn S. le

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Le client n'a pas laissé de commentaire.

Carol A. le

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Le client n'a pas laissé de commentaire.

Rachel R. le

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Le client n'a pas laissé de commentaire.

Debra S. le

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Cobleskill collision was very unprofessional, it was like I was disturbing them the man got a phone call while taken care of me and made a comment to the caller "guess what I'm doing a f ing- U-Haul there a pain in the ass." so year I would never never rent through them again. I never even got a receipt...never agin

Christina A. le

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Le client n'a pas laissé de commentaire.

Shauna R. le

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I ended up returning the truck early - the parking lot was totally BLACK. The lot was muddy and full of pot holes making it very difficult to return the vehicle. I couldn't see anything and was stepping in water! Awful awful experience

Rebecca H. le

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The owner of that business is one of the worst people I've come across in quite some time. Lazy, rude, and dishonest. His 9 am opening was 10:35-causing us to stand around for 35 minutes after we drove 45 minutes to get there. I clearly stated I did not need insurance. He tacked it on anyway and I was so late getting out of there I was rushing and missed it. The inside of the Uhaul was dirty. A tire had a big piece of tread missing which I didn't notice til later. I asked him if we could mark the damage to the Uhaul so I wouldn't get charged for it. He said no. If I wanted to report the damage I could call Uhaul. I asked if he had an email I could send photos to, he said no--you can call them yourself. He treated us like we were a complete inconvenience. My mom and I were appalled. And he owns his collision company. Clearly his ambition and general human interaction skills are long gone. his affiliation with your business is a stain on your reputation. Alternatively, the Charlottesville, drop-off, man was lovely.

michael G. le

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This facility had no moving pads and/or packing boxes. was not happy. So stocking the facility with useful equipment would be the goal? Had to go to Walmart for empty boxes.

Robert T. le

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The person who waited on me could not find my reservation and so I just left the truck and didn't receive my paperwork until that night via email.

Eric P. le

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Le client n'a pas laissé de commentaire.

Samantha W. le

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Le client n'a pas laissé de commentaire.

Anthony G. le

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I don't think it could be made much smoother. My experience was much better than I expected and if any if my friends or family in Cobleskill need a moving service or truck, I will recommend this Uhaul to them.

Edward E. le

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Get someone that actually cares about their job and the customer.

DARRYN A. le

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Awesome place! Always rent from this place. No issues ever, and if something comes up, she's always able to fix it or make it work!

mary V. le

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Le client n'a pas laissé de commentaire.

Mark G. le

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Actually check in the equipment, inspect it with me, give me a receipt, and show me where to park it .

Cynthia L. le

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I was rented a cargo trailor that leaked and destroyed my $2682. Tv

ALbert F. le

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I was told that the pickup location could only be guaranteed 48 hours in advance. This makes it difficult to plan a trip well in advance. It would be nice to know in advance where you’ll be getting your rental.

Yvonne B. le

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Le client n'a pas laissé de commentaire.

Violet C. le

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I used the handy helper is moving crew recommended from your location This company arrived on time and ready to work and did everything so quickly and smoothly I was very impressed I would definitely use them again The truck I rented was great they gave us a smooth ride to our destination

Christopher P. le

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Le client n'a pas laissé de commentaire.

Valencia H. le

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Le client n'a pas laissé de commentaire.

EMILY D. le

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They were helpful and clear, and eager to assist us in Cobleskill. EXCEPT for contact with the national Uhaul number- this was AWFUL and VERY stressful!! I was on hold each time for at least 7-10 minutes, and had called several times to straighten out the locations- it was still messed up in the end! I had to call AGAIN to clarify the location that was in the original contract?! Why? I had done this ahead of time and was told that it was sorted out!!! I had created a contract to return the truck and trailer in Cobleskill, and while I was driving I received phone calls about returning it in Palatine Bridge due to scheduling issues- these are NOT my problem! One of these calls was a veiled threat about "location fees"?? and it arrived while I was on hold again with the national number to confirm the return AGAIN... I looked at my contract and saw that indeed I had scheduled to return in Cobleskill, so why so much confusion and stress for me? This was terrible. The time for return was also messed up and 30 minutes earlier than I knew it had been! This part was awful, truly awful! I don't think I would use Uhaul again due to the confusion and inaccuracy through the National number.

James W. le

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Le client n'a pas laissé de commentaire.

Darryn A. le

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Le client n'a pas laissé de commentaire.