Quick, courteous service.PAUL G.
Customer Reviews for Colorado Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Montrose, CO 81401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au mer : 9h am à 5h pm
- Jeu : 9h am à 4h pm
- Ven : 9h am à 5h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The truck was a mess - back and front. There was a really bad odor and the steering wheel was sticky and falling apart. The passenger side visor was on the floor.PAYTON G.
Heather is amazing in the front office. She is always very helpful and professional, and goes the extra mile in arranging my trailer rentals. I always try to use this location exclusively because of her great service.rob F.
Le client n'a pas laissé de commentaire.Jay H.
Le client n'a pas laissé de commentaire.CHERRY S.
Outstanding! They were helpful, caring, and professional!MARK g. | Expérience générale
Le client n'a pas laissé de commentaire.Tim H.
the person that helped us get the truck was great.. the website did not take my credit card payment.. she worked with me by phone.. Great friendly Service.. We use this location alot and would not go anywhere elsegladys L.
Le client n'a pas laissé de commentaire.James K.
Le client n'a pas laissé de commentaire.Ruben T.
Le client n'a pas laissé de commentaire.Sara A.
All women. Lovely to work with. Support local women.Rebecca H.
Le client n'a pas laissé de commentaire.Thomas S.
The customer service was great and they really supported our move!Roman H.
Le client n'a pas laissé de commentaire.girl scouts of c. | Expérience générale
Always a great pleasure working with the ladies here best customer service I've ever receivedmikaela M.
I had my storage for over 20 years and it was all taken care ofjeffrey C. | Expérience générale
AmicalERNST B. | Expérience générale
Le client n'a pas laissé de commentaire.Joe W.
Le client n'a pas laissé de commentaire.mark S.
Lisa is U-Haul's #1 Star. Lisa is super accommodating, and super friendly.James K.
Great customer service!Emily B.
Facility is very secure and clean. I've never had to worry about my items. Staff is very friendly and helpful. I've used this facility twice and would recommend it to anyone.chelsey h. | Expérience générale
The staff was efficient and helpful.Randell W.
Le client n'a pas laissé de commentaire.Stewart & Jorene G. | Expérience générale
Le client n'a pas laissé de commentaire.rosa W.
Le client n'a pas laissé de commentaire.Elias G.
The roofs are not sealed. The wind blows in leaves, dirt, and snow through the top ridge. I told them about this but they dismiss it and deny it.Audrey N. | Expérience générale
Le client n'a pas laissé de commentaire.Melissa H.
The straps on the vehicle transport are to short i only have 33 inch tires on my jeep and had to let just about all the air out of the front tires so I could secure it.Robert M.
The staff was very friendly and easy to work with. Great customer service!Shawn C.
Its difficult to check out a vehicle online when it is dark outside. Keep that in mind! However, the online experience was great and efficient. Being dark outside is difficult for all the pictures you have to take.Gary S.
Hitch lock capability & tongue jack would be great...and strap rings at the mid and upper rub rails to keep cargo from shifting into doorJeff W.
Perfect keep doing what your doing very pleasant experience.Clayton O.
Le client n'a pas laissé de commentaire.Danny S.
Le client n'a pas laissé de commentaire.Thomas S. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas S.
Keep it upSteve C.
Le client n'a pas laissé de commentaire.Abigail C.
Le client n'a pas laissé de commentaire.Scott R.
Le client n'a pas laissé de commentaire.bethany f. | Expérience générale
The sign in their window was a slap in the face. I lost my father to covid last week. My son was unable to join us for Christmas because he has covid. I'm surprised and disappointed that a national company, like uhaul, would allow such a dangerous situation for their customers.Daniel I.
Amazing service and very nice service.Gino M.
The mobile aspect of getting a truck was awful. The front end shook so bad on the truck it was unsafe. All around awful experience.David J.
Amanda, was gracious, knowledgeable and efficient. Great service.Jack S.
Le client n'a pas laissé de commentaire.Terry S.
Wouldn't buy back new boxes purchased from a company store, because they're not a company store.Rick C.
The radio did not function during the trip, the windshield wipers were bad. Over all the truck ran and made the long trip but it was long with no radio.Alphonse F.
Le client n'a pas laissé de commentaire.andy N.
Le client n'a pas laissé de commentaire.Chris L.
Le client n'a pas laissé de commentaire.DONNA A.
There was a 26 foot truck like the kind I reserved but had a trailer hooked to rear end. I got there around 12 o'clock and they said the truck I wanted was not there but I had to wait till 130 I said just let me have the truck and take the toad trailer off they said the people were going to be there any minute that I had to come back at 1:30 well I got back and the truck was still there with the trailer on the back they just didn't want to unhook the trailer to let me have in the truck that I got had a problem with the gas cap and I had to deal with that the whole trip. They said that happens all the time if someone fills the tank with the truck running and it would clear well it didn't for three days.Dennis D.
Le client n'a pas laissé de commentaire.MARGARET M.
Le client n'a pas laissé de commentaire.Chris T.
Very nice people working . Place was real clean and there very professional.. thank youPaul Q.
Le client n'a pas laissé de commentaire.kelly E.
The staff I worked with were professional, knowledgeable of the product, flexible with pickup and drop times, making the rental experience very easy.jim G.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.Bradley S.
Le client n'a pas laissé de commentaire.Pam B.
Le client n'a pas laissé de commentaire.Michele J.
Le client n'a pas laissé de commentaire.travis W.
Le client n'a pas laissé de commentaire.marshall C.
Rented a 10 ft truck with about 19 000 miles on it. Ran great and the engine kept the speed in check on downhill grades which was great, since we had several mountain passes to cross from Colorado to Washington. Road noise was louder than I expected in the cab. Overall good experience.Danny L.
Le client n'a pas laissé de commentaire.stephen S.
Le client n'a pas laissé de commentaire.Alvira N.
After hours drop off. No interaction with staff.Michael C.
Pleasant and helpful. Equipment was clean. Great equipmentkathy A.
Le client n'a pas laissé de commentaire.tom R.
Your online check-in service was pretty easy to use provided it worked properly. It would not allow me to upload my ID in advance. The store clerk was nice but not organized. I had to reshow my ID multiple times as well as my credit card.John M.
Everything was super easy. Amazing team at Uhaul!Karri C.
Le client n'a pas laissé de commentaire.Allen M.
Le client n'a pas laissé de commentaire.paul H.
Extremely HelpfulJIM R.
Le client n'a pas laissé de commentaire.Shawn C.
On 9/11, Lisa called me to inform me the trailer was due to her location. This was a complete surprise as it was communicated with us via phone during our original booking that we had it for 4 days with a 2 day extension due to the fact there were no 4 x 8 trailers in CA. We picked one up in AZ and drive to to CA and then back to CO. Lisa was friendly and respectful. She said she would call their regional manager and let him know about my situation and she asked me to reach the original customer service agent who gave us 2 additional days (also very professional and respectful). Today, we were informed by another employee here that we were charged the extra days and it was my responsibility to call their regional manager. She was rude, disruptive (didn't listen but asked over me) and spoke with an elevated voice. She also hung up on me when I was trying to confirm the original agent's name and asking her to please stop talking over me so she could listen to what I was trying to explain. When there is choice in where we spend our money, she makes that choice very simple - NOT THERE EVER! If I could the respectful, professional agent who helped me solve this original problem (no trailers in CA) I know he would confirm he gave us extra days to drive back from CA. Unfortunately, this person today said her system was down and she couldn't confirm his name.Robyn S.
I certainly didn't appreciate the 5 extra hours and additional miles I had to go out of my way to pick up equipment I had reserved almost a month in advance and not being informed of these changes until the night before I was to pick it up! I was gladly given extra miles from customer service and an extra day. I still returned equipment 2 days early. Every employee was awesome, very helpful and efficient .Vicki B.
No problems good tires pulled greatdoug O.
If you accept mastercard, accept All mastercards. My trip could of been ruined. How am I to know if my visa or mastercard is the right one??debra S.
I especially appreciated that the entire transaction was seamless and that Lisa knew her job to a T. I felt confident that she had apprised me of everything I needed to know...and made herself available if I had questions later (I didn't :) .joan B.
Le client n'a pas laissé de commentaire.Sadona W.
Excellent service!Robin R.
Le client n'a pas laissé de commentaire.jedediah D.
Le client n'a pas laissé de commentaire.Gary J. O.
they were inflexible. they tried to scare me into buying the safe tow. they didn't understand my drop off requirements.Jerry W.
the staff in Montrose were unusually helpful. After a very long drive, I was really happy to be treated so well. I wish I got the woman's name that helped me at check in and told me to go down the street and fill up the tank, as I'd forgotten I had to do that. She was just terrific. Unusual to say that.Judith N.
Le client n'a pas laissé de commentaire.Darren W.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.LAWRENCE G.
No improvements needed! The clerk was very friendly, helpful and informative.Kyle D.
Very friendly customer service. Absolutely would go here again. Probably the only place I'll recommend to anyone. She even threw in some blankets for free ðŸ'ðŸ™‚Allison L.
Associates were friendly and very helpful. Was in and out very quickly and was satisfied.Terry P.
Le client n'a pas laissé de commentaire.bobbie S.
Le client n'a pas laissé de commentaire.William W.
Le client n'a pas laissé de commentaire.Celestine M.
Le client n'a pas laissé de commentaire.Zackery H.
Le client n'a pas laissé de commentaire.terri F.
Everything was available & ready at the appointed time. Very personable & helpful.Virginia H.
Quick, painless drop off, great experience.Augustus S.
Super easy process!Erica Y.
I do think it's bullshit, that they don't wear masks after the governor mandates it. And they don't care about anyone but themselves.Paige W.
Le client n'a pas laissé de commentaire.steve K.
Le client n'a pas laissé de commentaire.James L.
Le client n'a pas laissé de commentaire.Larry F.
Not much, all good.Aaron S.
Le client n'a pas laissé de commentaire.GORDON S.
Lower your prices The women that worked there are ok. When I move again I will use another moving companykyle J.
Le client n'a pas laissé de commentaire.Eric H.
Le client n'a pas laissé de commentaire.FRANK C.
Office is clean and inviting, with almost any U-Haul 'extras' (bed bags, packing supplies, etc.) available there. Staff is very friendly and very accommodating.timothy v. | Expérience générale
Great place and personnel!!! Dusty.JANET C. | Expérience générale
I used Colorado self storage for 6 years I was very happy with my experience over the time I was there thank youYVONNE M. | Expérience générale
Heather is wonderful to work with. her typical daily duties. In fact, she provides a kind of customer service that is unbridled and very rare. This is the ONLY storage and truck rental place I'll use!PATRICIA E. | Expérience générale
MerciKRIS D. | Expérience générale