Get your darn app to work spent at least 30 minutes trying to turn in the truck according to the instructions. Absolutely nothing but BS. I then waited over another 39 minutes trying to get someone on your f__king 800 number with never talking to anyone. Doubt I'll use you guys again. You know my time is worth money I can never get back the time I lost with your stupid BS! I bet I'll not even get cÅ•ap from you. Nor even a short sorry. David Fennema.David F.
Customer Reviews for Coltrane Auto Sales
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Fix loading bay light.EDWARD R.
Excellent service friendly environment, at a very reasonable price many thanksTHOMAS B.
Le client n'a pas laissé de commentaire.MICHAEL M.
He is very helpful, courteous, considerate, provides quality rentals, and from now on we will go to him for our rental needs.BRENDA C.
Le client n'a pas laissé de commentaire.SHANNON W.
Best experience with U-Haul ever.GEORGE P.
Le client n'a pas laissé de commentaire.JAMES M.
Le client n'a pas laissé de commentaire.randy C.
Le client n'a pas laissé de commentaire.KODY S.
Le client n'a pas laissé de commentaire.BILL C.
This was the most respectful an caring rental place I have ever picked up from, they truly go above an beyond for there customers , an I just want to say thank you for everythingRONI P.
Very friendly owner and easy transaction.KENNETH H.
I definitely will return to this location, Mr.Vernon was very nice and helpful, it went so fast we was in and out ,for now on I will use this location.NANCY M.
He was the best dealer I've dealt with. We are military retired so that's saying a lot. We will do all our rentals there in future.BRENDA C.
Le client n'a pas laissé de commentaire.SUSAN C.
Régulateur de vitesseDoug S.
Not a thing!SHELLEY H.
Le client n'a pas laissé de commentaire.BARBARA K.
Le client n'a pas laissé de commentaire.DOUGLAS FRANCIS A.
Guy that helped me was great. Would definitely use again and it is not the closest one to me,STEPHEN M.
Le client n'a pas laissé de commentaire.jeff F.
Le client n'a pas laissé de commentaire.Larry P.
Charged me and I don't know whyAUSTIN D.
As far as the equipment being clean, inside the cab of the truck was not. It had long white animal hair covering the flooring of the truck. Everything else about the truck and staff was amazing.RACHAEL S.
they forgot to give me my blankets. I thought he loaded them, he did go and open the back of the trailer and close it. I get over an hour away from the pickup site and no blankets.SHAUN T.
Thank you very much.I wil recommend you to a friend thanks again.I will be back if i need something again.JACKIE T.
Le client n'a pas laissé de commentaire.DANA RAE L.
Le client n'a pas laissé de commentaire.PATRICK H.
Easy drop off, receipt in my email the next morning, easy peasy!EDWARD R.
You moved the pickup location and didn't increase the mileage. I drove from the location to my old home to my new house to gas station to drop off and went over mileage. The not only cost me extra money for the mileage is also cost me gas and time. The check in took 30 min. I did it online should have been 2 min max.brain H.
Le client n'a pas laissé de commentaire.Adam H.
Le client n'a pas laissé de commentaire.PAUL A.
Le client n'a pas laissé de commentaire.ROGER B.
Le client n'a pas laissé de commentaire.KENNETH B.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.LINDA S.
This was my 3rd time using U-haul in the last 4 yrs, and my 3rd location. I will use this location again, for sure, if i need another U-Haul truck. Vernon was great, funny, and vwry knowledgeable. I was in and out in under 20 mins. The last 2 places were a freaking joke and took over an hour just to get into a truck. I would not recommend the other Dickson location at all for i dont even think the ole man can even look out the window to tell you if he even has a truck to rent or not. Great job, VernonDAVID C.
I was kinda bummed that there were so many scratches and dents in the truck and was scared the entire time I had it that id be blamed. The inside seating was so dirty and stick. Cup holders had gooey coke and blue stuff all over it. Lights in the cab and back didnt work, so that made it fun at night. Mirrors wouldnt move at all, so that made driving a hazard.SAMANTHA M.
Le client n'a pas laissé de commentaire.GEORGE S.
Owner was smoking when I arrived and place was filled with smoke which I an allergic to. They did not have the all the equipment I had reserved and I had to go elsewhere to get it. Truck was in terrible shape and almost quit several times--will not be going back there.George B.
Le client n'a pas laissé de commentaire.LINDA H.
Excellent customer service.Karen C.
They lied about the mileage and charged me an extra 100 dollars i tired to dispute it but the lady put me on hold and after 20 minutes the call was disconnectedTHOMAS Y.
Le client n'a pas laissé de commentaire.JASON T.
Le client n'a pas laissé de commentaire.TIFFANI S.
Le client n'a pas laissé de commentaire.Brandon M.
Vehicle appeared to be well maintained, clean and serviced, ready for our rental time. Very helpful staff ready to meet our needs. Sure to be a repeat customer.GUY B.
Warm, inviting happy folks. A very nice company, a very well treated and loved dog greeted me. I was at ease from the moment I walked through the door. I am a freak for tire pressure, the owner asked the young man to make sure the trailers tire pressure was accurate. Once in the lot that same young man hooked up my trailer, checked my lights. I couldn't be happier for the way I was treated. I'd go back to them in a heartbeat!ROBERT M.
Very helpfulJOE R.
Everything was great great friendly people I was very pleasedbilly M.
Le client n'a pas laissé de commentaire.MOISES S.
we dropped off on a Sunday so they were not open.KEITH DOUGLASS S.
Le client n'a pas laissé de commentaire.greg H.
Being a U-Haul customer for more years that I care to admit I'll simply state this was my best experience overall. From the moment I finished the paperwork and got back in my vehicle I didn't need to leave it again for hookup or return. These guys are the perfect example of great customer service!!Charles C.
Le client n'a pas laissé de commentaire.RANDEL I.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Howard M.
This location had plenty of room to move around in order to drop off the trailer we rented which made it easier. I liked the fact that it was a car sales place because I was able to inquire about a used vehicle at the same time. The personnel was very helpful and understanding. I would highly recommend this location.Tristan H.
They were Friendly, personable. I felt appreciated for my business. MerciBradley H.
Le client n'a pas laissé de commentaire.Matt S.
Le client n'a pas laissé de commentaire.nancy W.
Le client n'a pas laissé de commentaire.emad A.
Le client n'a pas laissé de commentaire.JAKOB B.
I cannot remember his name, he was friendly, helpful, and professional. I will absolutely recommend him for U-haul equipment!!! Merci.Cindy A.
Le client n'a pas laissé de commentaire.Alexander M.
Le client n'a pas laissé de commentaire.Christopher L.
Great friendly serviceKIMBERLY D.
Le client n'a pas laissé de commentaire.Sarah S.
Le client n'a pas laissé de commentaire.cindy B.
Great Vanrobin H.
Le client n'a pas laissé de commentaire.Robert B.
Same as the check in. I couldn't do the self return on my phone the app kept freezing and stalling then it would start over. I had to leave it the old fashioned way.Nancy M.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Very cordial and prompt and got me out of there I am sure I will use them againRichard D.
Le client n'a pas laissé de commentaire.sunil P.
Cotrane's is AWESOME. Corporate support is very poor.ROGER J.
The owner helped me and was awesome. I'll be renting trailers at the end and beginning of each school year and will choose this location.Roger J.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.JULIE M.
Le client n'a pas laissé de commentaire.MARVIN R.
Great friendly, prompt serviceHECTOR M.
Le client n'a pas laissé de commentaire.THOMAS A.
Easy going, and totally accommodating. Couldn't be better.Dennis H.
Le client n'a pas laissé de commentaire.WILLIAM M.
Vernon and Michael are exceptional customer service persons. They go out of their way to satisfy the customer. I would recommend them highly to anyone and will use them again in the future.DALLAS O.
Excellent serviceMICHAEL M.
It was supposed to be a two day rental and it turned out to only be one. He was having trouble with the website. We should've double checked it ourselves as well. Otherwise it was a wonderful experience.Brandy H.
Le client n'a pas laissé de commentaire.Kerry H.
Was very happy to actually speak to someone in person. My whole experience with U-Haul has been online or over the phone. Very confusing my reservation was cancelled and then I was charged twice after I was told the card I used to reserve with would not be charged. At least they are open 24/7 and was able to speak with a representativeAmy K.
Rapide et sympathiqueJeffery M.
Rapide et sympathiqueJeffery M.
Le client n'a pas laissé de commentaire.Joseph P.
I little hard to recognize that it is a u-haul location from the highway, but the guy there was friendly and quick about business. Would use that location if we had further u-haul needs.Chris S.
Coltrane Auto sales has excellent customer service, If you need to rent a uhaul check them out first.George B.
Le client n'a pas laissé de commentaire.denise G.
Let Michael be there, the young man is courteous, very friendly and prompt, love doing business when he is there,...awesomeDarrell L.
Le client n'a pas laissé de commentaire.william M.