Évaluations des clients Wayne 2378 Associates LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wayne 2378 Associates LLC

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Rachel D. le

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renting the uhaul through the app was terrible. It wouldnt work.

Mary H. le

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This was not the location I had reserved from. When I arrived at the store I had reserved from, and it had been confirmed, there was no van. The manager had to call to connect me to an alternate location. Everyone was very nice and professional, but it was a huge time waster having to go to 2 locations, then have to reregister for the van, even though I had already done everything on line a few days prior.

GEORGE M. le

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The digital login process was clunky and a huge pain in the ass. The location did a great job.

Bhoopal E. le

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When They gave me truck the guy said the gas in the tank is 3 quarters no it’s not I was in rush after I am done moving I filled the gas and returned truck back he charged me again $7 for gas

Nicola R. le

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Equipment was old and somewhat beaten up, so not really comfortable. Location is well run but small with little choice

Terrence D. le

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Nothing! Was great!

Orlando B. le

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Upon returning rental, I stopped to fill the gas tank. It cost me approximately $10.00 for about a 17 mile round trip. Upon returning the vehicle to U-Haul I told the agent that the amount of miles I traveled using the rental should not have equated to a $10.00 tank refill. He agreed that the prior user obviously did not refuel the vehicle upon return. Therefore I paid for fuel for my usage as well as the former renter. That’s a problem. Doesn’t anybody check to see if rental return policy is observed? Apparently not!

John L. le

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Le client n'a pas laissé de commentaire.

RAYMOND B. le

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Le client n'a pas laissé de commentaire.

Richard V. le

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Le client n'a pas laissé de commentaire.

Gary H. le

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Equipment was super clean the attendant was super helpful and knowledgeable

Frank G. le

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Le client n'a pas laissé de commentaire.

Joe N. le

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U haul set me back 3 hours on my move I had it arranged to pick up my truck between 7 and 730 am the day before I had surgery on my eye didn't get to emails till late in the day to find out you switched location to a place that opened hours later we rented two trucks one for me one for my girlfriend out of long ranch nj moving while I'm on the phone with horrible customer service I got an email and a text email says I'm picking up original location text says the place I was switched to several people told me not to use you should of listened part of the reason besides the time it was in walking distance to pick up had to spend more money on a cab to get other truck moving is stressful enough you would think you could trust a name like u haul never again and will talk people out of using you

Michael M. le

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This location I have no problems with whatsoever. Excellent service from start to finish. But as a note for the record in general, the website allowed me to make a reservation at B&T storage in Bloomingdale for 2pm, and their hours for the day are 9-1, so I had to change to this location at the last minute. Thankfully it wasn't a major issue.

Leonard C. le

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nothing at this time

Alecia G. le

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Great customer service

Robert B. le

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Le client n'a pas laissé de commentaire.

MICHAEL C. le

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Very polite staff. The entire transaction was flawless!

Philip C. le

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The process UHAUL has to pickup & drop-off the rental was great BUT I had no idea what to do when I went to pick up the truck. No one from Columbia Storage ever called or texted or emailed me on what the process would be to pick the truck up. I picked it up on a Sunday which the facility was closed. The truck was there but only after I went online to the UHAUL "LIVE CHAT" did I know how to retrieve the key and get my truck. GREAT job by UHAUL the process was east but VERY disappointing service by Columbia Storage......By the way, when I called there phone number I got there voicemail and never received a call back. When I called there EMERGENCY number that they had posted on the door the voice box was FILLED.....REALLY!!

Emiliano C. le

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The price for one way is very high should have e diferente price for few hours sometimes lot of people don’t need a 24 hour

yanal K. le

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Fill up with Gas.....Got at a bit above half and used for 12 miles ? Guessing ? filled it up with $10 and returned it !...Shooting in the dark...just guessing....Better to give it to the customer FILLED UP so that THEY RETURN IT FULL....Simple.

joseph S. le

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always outstanding and Maria the service person is superb

JAIME C. le

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Le client n'a pas laissé de commentaire.

Nicholas M. le

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Le client n'a pas laissé de commentaire.

AMY M. le

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Le client n'a pas laissé de commentaire.

TIVAKORN N. le

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Everything was great, location and how they handled everything was just right. The only bad thing is that the U-haul was quite expensive for the amount items I had to transport. A moving company would have been the same price and I wouldn't have had to do any of the work.

Connie G. le

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Le client n'a pas laissé de commentaire.

harvey K. le

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Everything was great.

steven F. le

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van cargo area needed to be swept out

John V. le

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Truck interior was dirty. Furniture pads were left rolled up on interior floor wet.

steven F. le

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Key transmitter fob not locking doors. Need replacement.

Donald K. le

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Roof leaked and ruined some of my belongings

Arthur K. le

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Le client n'a pas laissé de commentaire.

Janet F. le

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Truck is getting old and the ride was pretty bumpy( shocks?) Brakes were really squeaky. Everything in the back of the truck was great.

Orlando B. le

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Le client n'a pas laissé de commentaire.

Elizabeth A. le

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The location itself (not UHaul specific staff) was well maintained and local staff was exceptionally helpful because the overall UHaul experience went very POORLY otherwise. UHaul failed to notify us that there was in fact no truck at the location when we arrived. We wound up going to 3 other locations further inconveniencing the movers we had also hired to help with the move. UHaul was not responsive and it took us nearly 30 minutes to even get anyone on the phone. Apparently this happens alot. Furthremore, the equipment, which we had ordered and prepaid for, were unavailable. The whole UHaul experience was a mess.

Michael C. le

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Very good facility.

Ronald M. le

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The only complaint I have is the back of the truck was completely wet and the blankets that were provided were completely soaked and unusable. Other than than it was a good experience.

GERALD S. le

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Don't need to improve anything very professional . I would recommend family and friends to go to this location.

Suzanne C. le

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Nothing

DENNIS C. le

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Le client n'a pas laissé de commentaire.

leila S. le

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Absolutely the best experience I had with the rental, customer service and the knowledgeable employee that assisted me. Thank you

JANI BHASHA S. le

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Excellent customer support ,

Leonard C. le

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Le client n'a pas laissé de commentaire.

Rita P. le

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First impression is key and professionalism needs to be taught here. The facility appears to be runned by unhappy employees and it definitely is shown along with felt

IHSAN B. le

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I was charged $390.00 for four hour use of the truck where I drove my stuff from WayneNJ to Edison NJ. It is outrageous and not fair and I will never use your services at all.

Angel M. le

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Customer service was perfect. I contacted them about a little problem and it was resolved immediately. I would recommend this spot to anyone that wants to rent a uhaul. Thank you!

manuel O. le

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Le client n'a pas laissé de commentaire.

Veronica C. le

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Le client n'a pas laissé de commentaire.

edward L. le

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Le client n'a pas laissé de commentaire.

Joe A. le

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Le client n'a pas laissé de commentaire.

Kyle F. le

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Le client n'a pas laissé de commentaire.

Stephanie P. le

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I had a great experience. No changes needed.

Gerald F. le

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They were great

ANTHONY V. le

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It was supposed to be $19.99 I ended up spending close to $ 60.00... not fair and then I got hit for $19.00 for gas when I didn't even use close to that much. Not happy

Michael C. le

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Le client n'a pas laissé de commentaire.

JOE T. le

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Le client n'a pas laissé de commentaire.

Veronica C. le

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Le client n'a pas laissé de commentaire.

Lauren M. le

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Le client n'a pas laissé de commentaire.

Brian S. le

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Le client n'a pas laissé de commentaire.

nancy M. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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Le client n'a pas laissé de commentaire.

Stuart L. le

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Very friendly.

David A. le

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Le client n'a pas laissé de commentaire.

KYLE V. le

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Great staff, location and storage area. Best priced area for storage that I've seen. Nicely kept as well.

Lulzim M. le

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Le client n'a pas laissé de commentaire.

Doug P. le

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I cannot believe how easy it was to return thr truck! I was in/out in under 2 minutes!

Bennett W. le

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Very professional and very fair in their pricing and accommodations

Lisa M. le

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Le client n'a pas laissé de commentaire.

Kristy F. le

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Le client n'a pas laissé de commentaire.

ozzie D. le

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Le client n'a pas laissé de commentaire.

Richard K. le

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RUTH was EXTREMELY FRIENDLY AND ACCOMMODATING!!! PLEASE GIVE HER MY WARMEST APPRECIATION!!!! A GREAT EXPERIENCE!!!!! Rev. Rich Kuiken

Taryn O. le

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Le client n'a pas laissé de commentaire.

Patricia R. le

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Le client n'a pas laissé de commentaire.

Gary Z. le

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The staff was friendly. The van was extremely clean ( it was new had 34 miles on it). Extremely pleased with my experience. Thanks

cherly P. le

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Le client n'a pas laissé de commentaire.

Frank C. le

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The service was great, friendly and knowledgeable. would definitely use again and recommend to friends

Irma B. le

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Le client n'a pas laissé de commentaire.

Julissa S. le

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Quick and Prompt service Nicole was a great help

Joseph H. le

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Help me move!

RICH V. le

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Very nice people to to business with.

Gerald S. le

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Le client n'a pas laissé de commentaire.

Gary H. le

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Le client n'a pas laissé de commentaire.

ROY O. le

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Le client n'a pas laissé de commentaire.

Charles R. le

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Upon arrival to the location. The open sign was illuminated on the front window of the building, and it was during normal business hours. After calling the office and having no answer, I decided to park the truck and trailer across a few spaces as there were no designated spaces and I received no instruction as to how to park. As I was returning the key and contract, a woman approached me from inside the locked door and very disrespectfully told me that I could not park the way I did. She then demanded that I park the trailer in an end spot of the parking lost that was snow covered and had limited room to maneuver. I told her that I would not and cannot park the trailer there. I then parked the truck and trailer in two separate spots.

RICHARD R. le

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It was a very easy fast moving experience! Thank you

Diane L. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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Le client n'a pas laissé de commentaire.

Orestes S. le

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The entrance to the facility only has right turn direct access. Without local knowledge that you can use the business next door to access from a left turn, you are left to wander Hamburg Turnpike looking for a place to make a legal and mostly illegal u turn to gain access to the facility.

Darren N. le

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Le client n'a pas laissé de commentaire.

John L. le

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Le client n'a pas laissé de commentaire.

Joann G. le

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Great and pleasant experience

STEVEN B. le

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Le client n'a pas laissé de commentaire.

ali M. le

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Le client n'a pas laissé de commentaire.

JAMES B. le

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The service was excellent. Better than other recent UHaul transactions. I had to go to others because of the need for vehicle sizes this one didn't have.

Kevin S. le

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Le client n'a pas laissé de commentaire.

Ivan R. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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U-Haul made me reserve the van using the online system. It sent me to Bloomingdale to pick up a van, but the Bloomingdale location is closed on Sundays and no one was there!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Worst company ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Jennifer M. le

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Quick and easy.

dorithy S. le

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the U haul internet system was a nightmare, assigning me other locations and times that I did not ask for. I ended up calling my local rental places and found my truck and then called the main number and set it up