Évaluations des clients Comfort Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Comfort Storage

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CHRISTOPHER G.
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The manager Jenifer does a great job!!!

ROBERT K.
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Le client n'a pas laissé de commentaire.

GEORGE H.
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I needed the truck on short notice. I called and got a reservation quickly, went and picked up the truck promptly. I was on my way in a matter of minutes.

ANDREW M.
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Office was open a few minutes BEFORE their opening time of 9 am, and I was out of there in a flash. Customer service lady was outstanding! Low-mileage GMC van, ran very well, had plenty of room in the back. Drove 60 miles hauling stuff, and it only cost $60 plus gas....

LAMAR I.
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Thoughtful knowledgeable and quick to respond to any moving need you might have. Moved 5 times from east coast to west coast and never had professional caring people like these two caring ladies. They are a tremendous asset to U-Haul. Job well done.. thanks so much. I will recommend this location to all my friends.

Dean E.
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Le client n'a pas laissé de commentaire.

ROBERT D.
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Though I fell off the back of the truck and hurt my back. Everything went well with the move.

Abigail A.
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Ashleyjean was awesome!!! She made the experience smooth and pleasant! Time for a raise!

MARK V.
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Le client n'a pas laissé de commentaire.

Daniel R.
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Everything was great. The only thing that needs attention is the night before when I checked my reservation the pickup location was different than the original location. If I did not check it I would have gone to the wrong place to get my truck. I feel I should have been notified of this change.

Andrew M.
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Explain that the windows (at least in my 10' GMC truck) had no electric windows -- it took me a while to realize that it had window cranks... !! I had to wind them up and down. Hadn't seen those in decades. :>)

Robert M.
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Can you sent a text the customer when reservation starts and then text the customer reservation going to end. Thank u

Andre W.
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Le client n'a pas laissé de commentaire.

Walter R.
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That app to return the truck when no one is available at the store is kind of bulky with pictures and it doesn't work. Otherwise everything was wonderful!

ANN O.
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I can't think of a thing. The young lady who helped me was extremely nice and helpful! This was my first time renting a truck, and I was abundantly blessed by the young lady I worked with.

ED W.
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Was a great experience. People were very friendly and helpful. Truck was in good shape.

kieon W.
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Le client n'a pas laissé de commentaire.

bonnie C.
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Le client n'a pas laissé de commentaire.

Kathryn H.
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Excellent experience!

Lamar I.
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Both the property manager and her employee have been absolutely wonderful. They have assisted me in everything I have needed. They are very courteous professional and extremely helpful and personable. Thanks guys for a terrific experience.

Katelynne W.
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We had the truck for only an hour to load a mattress and dresser and got charged a cleaning fee since the blankets were not folded and there was supposedly trash in the back. Will not be going back

Gerelyn R.
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Le client n'a pas laissé de commentaire.

Maurice M.
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Le client n'a pas laissé de commentaire.

Kendra J.
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The ladies were absolutely awesome!! We had a reservation that Precision Auto did not honor and the staff helped us get another reservation and they were so nice and very professional.

Tracy G.
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Le client n'a pas laissé de commentaire.

Russell M.
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Great job

Grenville C.
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Le client n'a pas laissé de commentaire.

Eleazer H.
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Le client n'a pas laissé de commentaire.

Amanda E.
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Le client n'a pas laissé de commentaire.

Federico F M.
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Friendly and professional staff

Richard T.
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Le client n'a pas laissé de commentaire.

DANIEL H.
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Le client n'a pas laissé de commentaire.

Darrel P.
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The automated system stinks. The information requests are redunfant from sign up. The upload of photos doesnt work consistantly and the sessions time out way too quickly

Ingrid G.
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Le client n'a pas laissé de commentaire.

eric S.
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Great staff and customer service

BRUCE R.
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Great service at the location

Robert K.
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It was a very pleasant experience. Van was ready as was paperwork. Professional, friendly & efficient. Definitely recommend!

Johnny Y.
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Le client n'a pas laissé de commentaire.

Jim G.
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Le client n'a pas laissé de commentaire.

Jim G.
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Supplies requested were not received. (Handtrucks, blankets) Ramp in back of truck was broken and practically unusable. Staff handled all things professionally when issues were brought to them.

john S.
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Le client n'a pas laissé de commentaire.

Wade R.
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Le client n'a pas laissé de commentaire.

Steve W.
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Counter service was lazy and unprofessional. Teenage children of owners were rude and in the way in waiting area. The truck, though was clean and well-serviced.

JONATHAN H.
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The folks in the office were great, no problems - thanks much for all the help!

Dione K.
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Le client n'a pas laissé de commentaire.

Billy H.
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location service on my I Phone would not work at that location. I waited on your customer service for 38 minutes for the someone to answer the phone to get assistance and then it took another 25 to get everything resolved. Very terrible night.

Desmond K.
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Le client n'a pas laissé de commentaire.

Kiaudra D.
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Le client n'a pas laissé de commentaire.

Ofego O.
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Le client n'a pas laissé de commentaire.

Joseph B.
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Air conditioning did not work. Did not have pre-ordered blankets. Sent me elsewhere to rent but I had to make 3 trips to get accomplished. Finally just did new reservation. No idea if credit was given. This took 2.5 hours, and I had an issue with movers I had arranged.

Steve L.
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The manager Jennifer and her entire team were very professional and helpful.

Jose R.
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Le client n'a pas laissé de commentaire.

BRENDA J.
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The lady in the office went over and above to ensure we left there with what we came for and was super friendly! 10 star rating for COMFORT STORAGE

robert H.
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Fantastic my first experience here. Super easy to rent the truck. They really we very professional. After I mistakenly messed up my pickup time, they came through for me. Thank you!

Anthony D.
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Le client n'a pas laissé de commentaire.

Ofego O.
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Le client n'a pas laissé de commentaire.

tommy B.
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Great Customer Service

Mark K.
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Phenomenal customer service!!

L. Werner L.
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Le client n'a pas laissé de commentaire.

Tim N.
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Le client n'a pas laissé de commentaire.

DAVID L.
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Le client n'a pas laissé de commentaire.

Steve L.
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The team at Comfort Storage in Greenville ROCK! They are professional, helpful and go up/ above on every step. We even rented a storage unit at that location. We are going to rent another truck 2 more times from them in the next month.

Nicole J.
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Using the app took 30min to get the rental going. Then, I could not immediately locate the key. The directions said “drivers side under the rear bumper”. It was under the FRONT bumper. And the phone number to use if the key could not be located was disconnected. Using the app to check in was incredibly frustrating

issac O.
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Professional and well managed.

Larry H.
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More parking space for drop offs needed.

greg S.
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Excellent service, very professional and extremely welcoming!

greg S.
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I would maybe place convex mirrors on both ends of the buildings to help promote driver safety!

Martin W.
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We needed help getting some heavy furniture unloaded. They suggested someone who was excellent. Always friendly and helpful. Great location.

Stella F.
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The Manager Ashleyjean was awesome. Very friendly and took care of all my needs. Truck ran good. I'd recommend this location again

Timothy H.
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This location cares a great deal about customer service. That said, reserve directly with them. If you use the U-Haul website or App, you will not have a good experience. This is my second time renting at Comfort Storage on Butler Road in Greenville, SC and they do an outstanding job!

Arnold K.
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The check in process took too long. The keys were not under the back bumper. I started looking over the van trying to see if they were there and sure enough I found the keys under the front bumper. Seems like a small thing, but it was very frustrating and time consuming. The total cost was higher than what I was expecting.

SHARON P.
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Le client n'a pas laissé de commentaire.

Wade R.
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Le client n'a pas laissé de commentaire.

Wade R.
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Le client n'a pas laissé de commentaire.

jennifer J.
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Le client n'a pas laissé de commentaire.

Brenda L.
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Le client n'a pas laissé de commentaire.

kim B.
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Le client n'a pas laissé de commentaire.

Bjourn G.
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Two ladies that waited on me was very nice very polite and gave great customer service

Rafael G.
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Drop location had no space to park 26 ft !

Jim D.
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Le client n'a pas laissé de commentaire.

Terry C.
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On line check-in was frustrating and seemed to take longer than an inside check-in

Suzan G.
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Jennifer and Ashley are awesome!! They were so helpful, hospitable and just all out customer friendly. I would highly recommend everyone to rent from this location. I will come to this location from now on!!

TOMAS O.
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Le client n'a pas laissé de commentaire.

Jason H.
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Le client n'a pas laissé de commentaire.

Paul C.
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Great folks, thank you so much for your help.

BRUCE D.
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Staff was very friendly and helpful. Really great experience at this location.

BRETT K.
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Requested a hand truck. Didn't get the one I requested. Truck was filthy dirty inside. Gloves and masks everywhere and empty cigarette cartons under the seat

Gary S.
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Le client n'a pas laissé de commentaire.

Patricia E.
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Le client n'a pas laissé de commentaire.

James W.
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Le client n'a pas laissé de commentaire.

Kaledria C.
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Customer service was awesome

Donna C.
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Manager was very nice and professional.

Mary B.
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Y'all are great! I just wish other UHauls tent vans too

Francenia W.
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The staff was excellent.The truck gave us good service!

Amanda W.
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Haven't rented from another location- who upon arrival was rude, didn't know what I was talking about and then informed me they didn't carry the equipment I rented at their location- comfort storage saved me by renting me a truck with everything I asked in an extremely pleasant , clean , professional place. They will always have my business and recommendations.

David A.
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The workers were very helpful. Understood what I needed. Provided a full clean truck (the exact size I needed) and aloud for a pickup time that worked for me. I would recommend this place to everyone

Sherry P.
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19.95 is very deceiving. I had the truck for less than 2 hours. It was over $50

Pat W.
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We did not know there would be a $10 insurance charge. When I booked, I did not know about the $0.79/mile charge as well. Our $19.95/4hours emergency rental turned into $57! Probably won't do it again. We went to return it & waited 30 minutes for someone to return for lunch. I finally called & was told I could turn it in using my phone, which we did. It was convenient, but too many surprises.

shirley W.
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They have a professional and friendly staff, always willing to assist with the customer's needs. I always ask for this location when I call to make a reservation. I use this service on a regular basis. Thank you, U-Haul.

LARRY C.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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