Évaluations des clients Community Self Storage V

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Community Self Storage V

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JAVIER V. le

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Le client n'a pas laissé de commentaire.

MOHAMMAD K. le

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very organized and clean location and truck

Jamaka G. le

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Le client n'a pas laissé de commentaire.

KATHERINE L. le

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I had problems using the app. Had gotten all the way through the process and then there was an error. Fortunately the store was still open, so they were able to get me logged in and take care of me. I had requested blankets and those were not in the vehicle so I had to go back and get those. Fortunately I checked before I left their parking lot. But I was told they would be in the back of the vehicle. So between the app process not working properly and getting the blankets I was delayed by about a half hour to my destination.

Alan M. le

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was not able to complete pickup on iPhone app as app returned an error.

Christopher M. le

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I’ve had a far better experience at other UHAUL locations in the past. I’ve never waited as long at other locations when I reserved a truck online. The staff didn’t seem to interact well with each other while dealing with customer with a difficult situation.

william C. le

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The movers tape that I purchased left a glue residue on my dryer and headboard when I used it. When I tryed to remove it pretty much just broke apart and left a sticky glue residue. Not upset about the faculty just the movers tape product. Had a great experience other than the movers tape.

george M. le

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Le client n'a pas laissé de commentaire.

Richard T. le

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I think her name was Katherine, extremely unorganized!! Took almost a hour to get the truck even though I had done everything on-line!! When I returned the truck she was again unprofessional and rude, she even yelled at me! I'll never rent from this location again!!

glenn R. le

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Le client n'a pas laissé de commentaire.

Karen B. le

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It was very easy and convenient using the app to pick up and check the truck back in.

Veronica D. le

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Le client n'a pas laissé de commentaire.

Marlena O. le

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Pleas make sure there are alternative ways to get customers reservations ready to go if there are technical/computer issues. Also if customer has phone malfunction, there should be alternative ways to input license information. I waited 35 minutes to pick up a reservation because there were technical issues. I had to request other ways to get it done and eventually someone made a reservation for me elsewhere. I never had this problem before with uhaul. I'm Always in and out in under 15 minutes. HIGHLY disappointed.

China W. le

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Le client n'a pas laissé de commentaire.

Tanmay S. le

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Only reason I am putting poor review because I was charged $32 and cents as fuel charge without any reason. I filled it up to where it was when I received truck. I drove 9. Something miles not even 10 miles and they expected me to fill back to 7/8th level.

Shemaine Q. le

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Le client n'a pas laissé de commentaire.

Dwoynne C. le

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This was super easy process and quick next time just do a search to make sure that all lights are working as I had one headlight out and was afraid of getting pulled over and ticketed

Alex R. le

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Le client n'a pas laissé de commentaire.

Torrenus S. le

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Discount for teachers!

dj B. le

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Le client n'a pas laissé de commentaire.

AMY M. le

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Le client n'a pas laissé de commentaire.

Alex R. le

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I went to rent a truck and also get a storage unit. Both ladies were extremely nice and professional. Prices were great! Thanks

Rosendo S. le

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Very nice attention two thumbs up

Joshua E. le

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One of the staff was rude and impatient. Service was manageable all the same

Addiel M. le

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Un poco caro, cobran cargos por todo

Kimberly H. le

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Le client n'a pas laissé de commentaire.

Perri S. le

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The office staff was great and very friendly

Leonard E. le

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Customer service is EVERYTHING. When I walked into the door and said Good Morning there was no enthusiasm that the team was excited to be at work. They didn't appear to be friendly at all.

Dwayne W. le

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Better training with the representatives. I advised the representative to update my email on file when making the reservation. The email still went to the wrong email address. I attempted to check in online at 8am but I couldn’t because the verification code continued to go the wrong email. I wanted outside until 9am. Once I was able to speak with a rep at the desk, she was rude to me about using the app/online to check in. I advised her of the situation and she didn’t even apologize. Either way I was about to get a truck and get my stuff moved.

Bilel A. le

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The two ladies working in the front desk were very unprofessional and very disrespectful. You can play the phone conversation I had with Suzan and you will hear how rude and how disrespectful she was. I hope you guys are recording the phone calls for reservations. The other lady was very rude and was acting as if she was doing me a favor. She doesn’t know how job either. I rented the dolly from her and she put it on the contract as if it was one way. She didn’t know how to fix it either. She was also very disrespectful. I will never go back to that location nor will recommend that location to any of my friends.

Addiel M. le

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Le client n'a pas laissé de commentaire.

Adewale F. le

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Customer service personnel was not friendly

Bennett L. le

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I suggest you have more than one 10 foot truck in working order. Otherwise, they were great!

Seth G. le

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Le client n'a pas laissé de commentaire.