Évaluations des clients Community Self Storage Voss
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Community Self Storage Voss
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
David R. le
Everyone at this location is amazing, they are friendly, professional and knowledgeable. I own a luxury wedding and event company so I rent a lot of trucks. There is a uhaul closer to my office, but I choose to drive here because of the level of customer service we received.
Richard M. le
The tires were too low and a terrible smell and unclean cargo area some big spill not cleaned very dirty
Mauricio R. le
The person at the desk was on his very first day but he was great and extremely happy and helpful, good things awaits for him. Kudos to the team that gave him advise and support to during the transaction. Also, the equipment with in perfect condition!!!! Way to go Uhaul!!!!
David R. le
Amazing customer service at this location. Everyone is so helpful and friendly. I will rent from them regularly through the holidays
Elizabeth F. le
Terry was super helpful and the whole Process was easy! Thanks
Daniel R. le
The a/c wasn’t working.
Victor E. le
Just be well organized and be on time..
Abdul A. le
Terri was amazing, Her service was very smooth and simple . Thank you
Ashley D. le
Staff friendliness could improve. The new lady who initially helped me was nice but the lady who seemed to be there longer was a little rude. All in all, I'd still recommend the location.
Mustafa A. le
Nothing! Everything was great. The girls that worl there they are awesome.
Daniel S. le
Online process is cumbersome and errors timing out. Suggest having bullet checks for each area that usually gets or has damage with comment for that box rather than a comment box for entire truck. MIght not time out as each are of truck would require a check and or picture thus keeping the app active and not timing out.
Jonathan E. le
I was charged for moving blankets but ordered my truck after closing hours and picked it up before the storage place opened so I never received the blankets.
Michelle C. le
I did not get the vehicle I ordered and while I was upgraded for free we still experienced a lack of professionalism. I had requested and was billed for an appliance dolly; however it was not in truck and ready for us. U-Haul needs to make it standard practice to make sure a customers truck has everything that the customer has ordered in the truck and ready to go. I was also not reimbursed for the miles I did not use. If I could have picked up the truck at the other location on S Voss I would have preferred to do so. I will not do business with this location again.
ARIEL C. le
Not target individual in a discriminatory matter based on race, gender, color religion etc.. your employee David diminishes me and treat me like I was not worth being a customer, this is by far the worst customer service experience I had in my life. I had never felt so target, upset and dissatisfied with any other company and I will make sure my friends and family member do know how uhaul treat their customers.
Kathy M. le
This location was wonderful! The other location on Voss was not. The service was quick and easy and all equipment was available as I requested.
Southern W. le
Great experience, keep it up!