1525 Putt Putt Pl
Charlottesville,
VA
22901
(Located on Rio Road east of the mall and Rt 29, Office is located behind Bank of America & Putt Putt Golf)
1525 Putt Putt Pl
Charlottesville,
VA
22901
(Located on Rio Road east of the mall and Rt 29, Office is located behind Bank of America & Putt Putt Golf)
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Friendly, helpful staff. Good selection of trucks.
Edward W
Évaluation :
5
They close too early on Saturday.
Dewey C
Évaluation :
5
Le client n'a pas laissé de commentaire.
William F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew P
Évaluation :
3
Le client n'a pas laissé de commentaire.
lee s
Évaluation :
5
Mark was so kind in helping me get a great truck on short notice. The process and local use of the truck for 24 hours could not have been better and the price was terrific. I always recommend these guys. Doug McGowan RE/MAX Charlottesville
Douglas M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrew L
Évaluation :
5
Excellent customer service.
Butoyi E
Évaluation :
5
Easy book and easy getting at the site. Staff are committed to help and van/truck renters.
Butoyi E
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ishan G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margaret G
Évaluation :
5
Mark Hammond is friendly, efficient and professional.
Denise W
Évaluation :
5
Marc went out of his way to give excellent customer service.
NANCYCARTER A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Madalyn M
Évaluation :
5
Le client n'a pas laissé de commentaire.
walter a
Évaluation :
5
I will be using it today. Couldn't get there yesterday. I will check in this evening
Karla H
|
Réservation
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brad P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tabatha J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Scott D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken S
Évaluation :
5
They were helpful in correcting inaccurate mileage allowance for the rental.
paul h
Évaluation :
5
Le client n'a pas laissé de commentaire.
CJ E
Évaluation :
5
Uhaul process I'd AWFUL!! IT NEVER PICKS UP YOUR LOCATION.
RACHEALDENISE F
Évaluation :
5
Le client n'a pas laissé de commentaire.
samuel D
Évaluation :
4
Le client n'a pas laissé de commentaire.
JASON R
Évaluation :
5
Le client n'a pas laissé de commentaire.
paul g
Évaluation :
5
The gentleman who helped us was professional, personable, and efficient. Appreciate that.
Janie H
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERTPATRICK L
Évaluation :
5
Very friendly and nice!
Yufeng S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Derek L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Y
Évaluation :
5
Mark was wonderful and very efficient. Give him a raise!
Toan N
Évaluation :
5
Le client n'a pas laissé de commentaire.
Gabrielle S
Évaluation :
5
Always have perfect equipment
Peter M
Évaluation :
1
I felt extremely unsafe in the truck, I had to turn around and drive it back to the U-Haul place to totally be disregarded even though the truck had had prior complaints. The vehicle drove so poorly it double our drive time because we had to drive under the speed limit and doubled out mileage by having to turn around. We rented furniture pads which were dirty and smelted disgusting, we weren't to use them. We were able to use the dolly. I was originally quoted $67 and charged $97 the day of rental them $130 total after returning it . Spoke with the manager who was very nice but gave me $30 back totaling the cost of $100 which is extremely overpriced for the quality, experience and added stress on top of moving. Do not use this place. I will attach videos and pictures on a google review. Honestly extremely dangerous and disappointing. Not worth the money at all. Spend a little more elsewhere for peace of mind. I sure will next time
Erika W
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vincent B
Évaluation :
5
Customer service was great but the truck's power was HORRIBLE. It could barely get to 50 MPH while empty. Thank goodness it was only a local move. It would not have been workable for any inclines on the highway.
Andrea D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frederic S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brad P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Thomas D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Frederic S
Évaluation :
5
Everything from check out, to check back in is always excellent!!
Timothy H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lindsey M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Fred S
Évaluation :
5
Whenever I need Uhaul services I got to this location. They have professional/effective management and clean inventory. I recommend them.
Daniel S
Évaluation :
4
In general the equipment did seem a bit "old" and beaten up... the tires were also muddy. I was also charged for pads and dolly that were not in the truck when I picked it up... can these be refunded, please.
Michael R
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randall S
Évaluation :
5
Very very pleased, overall. One comment regarding the specific truck rented - extreme play in steering wheel at highway speeds.
KEVINPATRICK K
Évaluation :
5
Le client n'a pas laissé de commentaire.
robert w
Évaluation :
5
Le client n'a pas laissé de commentaire.
Malcolm A
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pascal N
Évaluation :
2
Check all trucks accurately to make sure they are useable ,
Manisha E
Évaluation :
5
Great experience.
Robert D
Évaluation :
5
Le client n'a pas laissé de commentaire.
Juan O
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alfred P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rachel C
Évaluation :
5
Dropped off early with no problem Polite, prompt attendant.Easy access to lot with good parking.
Vaden S
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard C
Évaluation :
5
Whole process was smooth. Service and staff were excellent. Je les recommande fortement.
Timothy C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tabatha J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trish N
Évaluation :
4
Le client n'a pas laissé de commentaire.
morgan s
Évaluation :
5
The employee at the location was very professional, kind, and patient. Thank you for a great job
Ahmad M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Theresa G
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer H
Évaluation :
3
Le client n'a pas laissé de commentaire.
Garise B
Évaluation :
5
Excellent customer service. Gave great advice. Knowledgeable and helpful
Brian H
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cleve P
Évaluation :
5
Great experience! Everything went perfectly. Merci!
Donald S
Évaluation :
3
I honestly HATE using you all!!! The only reason we do is because it's the most affordable around here! You are a scam, in that you ALWAYS manage to find a way to add a charge for something!! You have your system set up in such a way that it is IMPOSSIBLE to just rent and return a truck without extra charges! You all are the worst!
Ayanna H
Évaluation :
5
Nothing--the person who helped me was also very friendly!
TERESAWADE T
Évaluation :
5
The location was fine. The truck was in awful shape, made terrible sounds while driving, the heat didn't work. The airbag light was on which made me feel uneasy. Seats were ripped up. Definitely not uhaul quality or at least not what I've experienced before from uhaul.
Ray F
Évaluation :
4
I still have not received a paid receipt for this rental.
Chris D
Évaluation :
5
Very nice gentleman runs the place.
mike l
Évaluation :
5
Le client n'a pas laissé de commentaire.
Louis H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Senthilvelan A
Évaluation :
5
Le client n'a pas laissé de commentaire.
James M
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kevin M
Évaluation :
4
Le client n'a pas laissé de commentaire.
Mackenzie H
Évaluation :
4
Not priced as advertised. Mileage plus fuel with the daily rate and insurance. What a racket.
Rodney C
Évaluation :
5
Excellent
Michael F
Évaluation :
2
The U-Haul was clean but not driving well at all. It needs to be maintained or taken off the road.
Notieca H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Debra F
Évaluation :
5
Le client n'a pas laissé de commentaire.
Timothy B
Évaluation :
5
Le client n'a pas laissé de commentaire.
Meredith H
Évaluation :
5
Le client n'a pas laissé de commentaire.
Aaditya D
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAULAINEZ J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard R
Évaluation :
5
If you have an android phone, do not use the automated check-in and drop-off.
Frederic S
Évaluation :
5
Le client n'a pas laissé de commentaire.
PAULAINEZ J
Évaluation :
5
Le client n'a pas laissé de commentaire.
Taylor D
Évaluation :
5
Le client n'a pas laissé de commentaire.
John W
Évaluation :
4
Le client n'a pas laissé de commentaire.
Douglas S
Évaluation :
5
Great service , thank you
Monica C
Évaluation :
5
Helpful and professional
Catherine P
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shiloka K
Évaluation :
4
To make a online reservation is very cumbersome and misleading and therefore a waste of time in my opinion. Easier to just wait for office to open and pick up vehicle.
STEFANUS V
Évaluation :
5
Le client n'a pas laissé de commentaire.
Trynity L
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mark C
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julia B
Évaluation :
5
Le client n'a pas laissé de commentaire.
David B
|
Expérience générale
Évaluation :
5
Mark was amazingly accommodating and friendly. Every aspect was fantastic according to my Husband Jim Statham. We appreciate all he did for us. You are lucky to have him as an employee
Jim S
|
Expérience générale
Évaluation :
5
Mark is wonderful.
Tanae F
|
Expérience générale
Évaluation :
5
My things were in storage for years as I went through a prolonged life transition. Every time I went to check on things or to get something or to put something in my unit after a relative's estate finally closed, the facility was easy to access while being secure, clean, and well-lit. Most importantly, the staff were always friendly, knowledgeable, more than willing to go the extra mile to help, and a joy to work with. I'm sure there are other facilities that are newer and more attractive, but I doubt if there is a better staff anywhere. I'm beyond grateful I had such peace of mind while going through a longer than expected period of transition. The staff made all the difference.
Lu A
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JEFFREY B
|
Expérience générale
Évaluation :
5
Very satisfied.
Manouchehr M
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ed R
|
Expérience générale
Évaluation :
5
Wonderful and easy to work with. They require that you set up your lease in person is the only thing to keep in mind. Conveniently located.
Christine M
|
Expérience générale
Évaluation :
5
Mark is a great guy!
LORRIE H
|
Expérience générale
Évaluation :
5
This place is great. Community Self-storage has friendly and professional staff and competitive pricing. Would recommend the place to a friend.
SIMONAS C
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
David G
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ellen B
|
Expérience générale
Évaluation :
5
Great experience. Convenient and easy to access. Friendly and helpful staff. Very secure.
Maureen D
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Olivia E
|
Expérience générale
Évaluation :
5
I had my unit for about 2 years, when i moved my stuff out i noticed how there were no bugs or mice or anything in my belongings like i thought there would be. Im very pleased and would recommend this place to anyone.
destine t
|
Expérience générale
Évaluation :
5
Great service and friendly people. I would recommend this to anyone.
DUSTIN M
|
Expérience générale
Évaluation :
5
Staff is super nice and helpful! 10/10 service
Priscilla O
|
Expérience générale
Évaluation :
5
Great place to rent a storage unit! Have never been disappointed in the service or friendliness of the staff.
Karen K
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martin J
|
Expérience générale
Évaluation :
5
Merci
Robert F
|
Expérience générale
Évaluation :
5
Excellent service, convenient location, well-lit, easily accessed, and best of all - managed by some extremely kind people! The family who takes care of this facility were always available, perfectly professional, yet at the same time - friendly, patient and helpful. We highly recommend this business, whether it's for a place to put your things, a place to rent a truck to move your things, or to enjoy a putt putt golf game! :) We thank you all so very much - it's been a pleasure.
Adrienne Y
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Elizabeth C
|
Expérience générale
Évaluation :
5
Everyone was very helpful
heidi h
|
Expérience générale
Évaluation :
5
Excellent service
Lindsay B
|
Expérience générale
Évaluation :
2
The facility was unable to honor U-Haul's free one-month storage with drop-off. They stated the only facility that will honor that is 2hrs away but no facility within Charlottesville, VA will honor
Benjamin M
|
Réservation
Évaluation :
5
It was a wonderful experience working with this office. I will definitely come back and refer friends and family to utilize their services. Merci!
leslie s
|
Expérience générale
Évaluation :
5
The staff are wonderful, very helpful and amazing people!!!!!!!!!! overall great experience. beautiful location
carmen c
|
Expérience générale
Évaluation :
5
Very helpful staff.
STEPHANIE R
|
Expérience générale
Évaluation :
5
After a friend offered me storage in her garage I ended up not needing the space at Community Self Storage. The reservation process was straightforward and very easy. I would rent from them again.
Robert P
|
Réservation
Évaluation :
5
Great customer service! Clean facility!
Ashley G
|
Réservation
Évaluation :
5
Great place!
PATRICK R
|
Expérience générale
Évaluation :
5
Perfect place, perfect people. Makes that aspect of moving a refief. Merci!
jay o
|
Expérience générale
Évaluation :
4
Strange a huge piece of glass was in storage unit that wasn't in when I moved into it. It had a Little dust which a gentleman who helped me find lights Said he would sweep. I said I would do it.
Julie M
|
Expérience générale
Évaluation :
5
We had this space for nearly 3,5 years as our son was in college there. The staff were always helpful as they were on move-out as he rented a truck from them to get to Washington DC. Many thanks.
ROSS E
|
Expérience générale
Évaluation :
5
I was very impressed by the storage facility. When I retrieved my personal property it was exactly as it was when I stored it a year-and-a-half earlier. The staff was always friendly.
KELSIE D
|
Expérience générale
Évaluation :
5
I've rented Uhaul trucks a couple of times from CSS, and was so relieved when there was a storage unit spot for us! The process was so smooth, and as always, the staff was very kind. Merci encore!
OLIVIA H
|
Expérience générale
Évaluation :
5
I would recommend community storage to anyone. Very nice people!
TERRY G
|
Expérience générale
Évaluation :
5
Service was excellent and the people who helped with the contract were very professional.
Privacy R
|
Premières impressions
Évaluation :
4
Although they did not have a unit large enough for me, they were very helpful accommodating!
Privacy R
|
Premières impressions
Évaluation :
5
friendly helpful clean
Privacy R
|
Premières impressions
Évaluation :
5
Staff are great and the facility is clean and convenient.
Privacy R
|
Premières impressions
Évaluation :
5
Staff are great and the facility clean and convenient.
Privacy R
|
Premières impressions
Évaluation :
5
I ended up not using the unit and spoke with a customer service representative to cancel the reservation. The representative I spoke to was excellent, however.
Privacy R
|
Premières impressions
Non les évaluations ont été soumises pour cet établissement.
