Truck box was not clean.
William Slade
Customer Reviews for Compass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Vanessa Mendoza went above and beyond to make things simple , quick and easy . If competence is a required for advancement, she will be running the company before long.
Jeffrey MulliganEverything was fine, no improvements recommend..
Barbara FrepponNo staff contact. Dropped the vehicle when the store was closed
Mark HenselThe customer service when I returned the truck was not a great. It was the girl that works for the storage facility.
Abdelouahab BounouasVery nice people in Tavares
Susan HempfieldDominic was very polite and extremely helpful. This was positively a great experience.
karen benitezGreat Service!
Matthew BurnitzBien
Davi CorreaThe location apparently was only available after 10 am and not the 9 am reservation time. They claimed they have informed Uhaul numerous time about this.
Shawn BretthauerCustomer service was excellent at this location they went above and beyond I will definitely rent again from this location thank you very much
Gordon RodmellGreat friendly place. Everything perfect
Gordon RodmellNothing everything was perfect
CLIFFORD POWLESSSimple, Easy, FAST!
Jake VONSCHERRERNo obvious key drop off location.
Jesse WerleThe cab was not clean.when I called back he told me that I can bring the truck backpack and clean it.However I was not oe I have no
CHRISTOS XAFISIncluded furniture dollies in my move. No dolly at location. Office offered several phone numbers to call. Requested pads. Had to go back in and ask for them.
JOHN YOUNGFast service and helpful staff.
LEE TORRES SANCHEZExcellent customer service & the place is kept really clean
Patricia ReynoldsEasy pick up and return, friendly staff
Cory HaneganDan at Compass Self Storage was very helpful.
OSVALDO ALARCONExcellent
Gregg VoslerWell I don’t know exactly but I feel like I got ripped off.
Timothy LongListen to any suggestions Dominic makes, he’s a pro !
Nortelus LindseyDropOff location is "under construction" but service rep was great!
Alan HayesThe truck we rented did not have a gas cap it appeared that someone had cut it off. The manager of the store said he would take care of it as he was unaware of it. Very nice gentleman. If needed would rent from here again. Merci.
Lynet OsborneLower mileage rates.
William VandalenGreat service!!
Leslie SimpsonCompass self-storage was very convenient and the staff was very helpful, I would highly recommend this company.
paul pattonI'm very disappointed to hear that I won't be reimbursed or refunded for having over $20 of fuel left in the vehicle. I'll probably pick a different moving company for that exact reason next time. I picked the U-Haul up with a little under 0,25 of a tank of gas and returned it with over 0,5 a tank and had to be out the money. That is not an acceptable practice.
Lauren BurgELLEN is by far the friendliest lady I have ever encountered. SHe truly cares about her customers!! Thank you so much ELLEN!
Kim MikitkaMake sure gas guage is right when rented . And make sure vehicles are cleaned
Robert Buss