John D.
Le client n'a pas laissé de commentaire.
Évaluations des clients Compass Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Compass Self Storage
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Raymond K.
All was great. Attendant was very knowledgeable and very professional.
Chris F.
The equipment needs some attention, also, the return date was 12/27/2020 not 12/28/2020
stephney G.
Friendly, excellent customer service! I would use then again .
Richard A.
Terrible customer service. You should take away their U Haul Location.
Kenneth C.
Truck had grease on truck bed we did not see until we unpacked truck and found grease on boxes that were now on newly carpeted floors in new house.
Dane G.
Turns out the trailer brakes were not functioning, which I was not aware of until I was loaded. Then one tire blew out it's tread. The service guy who came checked the other tires too. They all needed air. One tire was 20 lbs low! I'm surprised it didn't blow out too. It took 1 hour and 20 minutes to finally talk to a UH rrp via your road service website. I don't know why you even have an 800 number NOBOFY answers it... Your poorly maintenanced trailer caused me to be 3 hours late to my destination.
CURT M.
Staff was very friendly, the truck had dirt on floor and ashes in ash tray. Truck smelled like smoke the entire trip. I had to open windows on a 100 degree day or run A/C and smell smoke.
Ben H.
Great service from Compass. I am always very satisfied with their service. They are very helpful. Thank you.
Scott B.
Problems with gate and returning after hours. Wouldn't do it again.
kyle M.
Wiper blades were horrible and could barely see anything in the rain. Also cargo light would not work.
Gregory K.
Have larger trucks available. I had to take two trips as a result and it was very pricey
Brent R.
Very helpful location- I will definitely use them again
Rebekah D.
I had a guaranteed pick up time for 2:00pm . No one arrived to the office until 2:40. I called Uhaul and spoke to a representative twice and they both said it was nothing they could do for me.
Brandon M.
Fix the app so it actually tells me the right location along with the five emails Uhaul sent me changing the location, which made us go to the wrong place
Deborah C.
You guys are Awesome!
Jay W.
Parking lot needs to be bigger to accomidate larger trucks
Edward K.
A great crew who answered all of my questions.
Aaron A.
The U-haul app is terrible.. but the employees at this location were very helpful. Don't use the app!
Denise P.
for this location stay the way you are you guys was outstanding !!!!great job on handle all who came thought your door's
James G.
I have no complaints
James B.
The staff made everything easy.
Ben H.
We had a very good experience renting our uhaul from Compass storage. They were very nice and professional. Thank you.
joshua F.
Great customer service, Im a client for life! Joshua Furr
Ren M.
I dropped off the truck at around 11pm so there wasn't any staff on duty. But the web app made the drop off process really easy and I loved not having to figure out a time that Uhaul is open to drop off the truck. So that was a good experience.
Arlene K.
Just continue to keep a supply of different size u-haul trucks on hand.
Johanna M.
Lauren at the front desk was fantastic!
Jerry P.
more selection
Penny P.
Air pressure in back drivers side tire almost nonexistent. Luckily we had an air compressor.
Don V.
Follow thru on what the agreement was
Vicki H.
Computer wasn't working properly, stressed that I had movers coming at a certain time. The girl was apologetic but just took way to long since I did early bird check in
Douglas O.
Best experience ever
Jordan S.
Person we worked with was very friendly and helpful
Jen M.
The drop off location was amazing and so were the staff. It was clean, well maintained and the staff was friendly, helpful and very knowledgeable.
willie N.
Adainte on front desk was great. Very good employee.
Thomas G.
No Great job!
Calvin P.
Not sure.
Karen W.
There was a leak in trailer
PHILLIP J.
Fast and friendly
deborah E.
Lori was very helpful to me. I really appreciated her kindness and helpfulness. Appreciate her with a Sullivan gift card!!
Lisa F.
Nowhere to park the truck.
Latoya R.
Compass self storage staff was helpful and customer service was excellent. On the other hand....uhaul customer service was horrible. I used the mobile pick up which didnt work and I had to wait 1.5hrs to pick up my truck once the store opened (pick up time was 7:30am store opens at 9am). Not only did the mobile pick up system not work, but I was put on hold for 45 mins trying to speak with uhaul customer service. For this reason, I will not be using uhaul again.
Robert M.
Super friendly personnel. Will definitely rent from here again.
Cheryl B.
Don't use the 24/7 pick up feature
David J.
Very good experience. Was last minute and they were very helpful. Explained everything. Very quick and efficient.
David J.
Was an overall good experience . It was a last minute rental and they had what I needed, explained everything very clearly. Was in and out in 10 minutes.
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