Customer Reviews for Compass Self Storage
(Concessionnaire U-Haul dans le voisinage)

359 évaluations

5488 Wade Green Rd   Acworth, GA 30102
(Near the Intersection of Wade Green Rd & Hwy 92)

(678) 831-2993

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h30 pm
  • Sam : 9h am à 4h30 pm
  • Dim : 10h am à 2h30 pm

Services dans cet établissement :

Pour nous contacter

(678) 831-2993

5488 Wade Green Rd
Acworth, GA 30102
(Near the Intersection of Wade Green Rd & Hwy 92)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 5h30 pm
  • Sam : 9h am à 4h30 pm
  • Dim : 10h am à 2h30 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDY B. 
Évaluation :
5

Service the Van I rented. Throttle hangs open and is going to kill someone. Did it to me multiple times. If I can receive a refund that would be great. I explained to the attendant what happened in the office, they did not offer anything. Any questions call me 404-44-2768.

DAVID R. 
Évaluation :
5

love the friendly service and the is now one of my favorite places to rent u-haul equipment.

RODERICK W. 
Évaluation :
5

Sarah was great very helpful

JOHNNY C. 
Évaluation :
2

pricing was different that quoted and mileage was higher than what thought should be?? bec we have used uahaul previously at other locations and the same exact route was taken yet mileage was listed higher on this usage? I think it was not correctly recorded. Other loc was much better running maintained and cleaner vehicle This vehicle was running very rough wouldnt go to this loc again. The people were nice in the office but everything else wasnt very satisfying Ty

SUSAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kimothy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim A. 
Évaluation :
5

Extremely helpful and friendly front desk person. Good experience.

Stephen V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bryan R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mallory T. 
Évaluation :
1

The manager was extremely rude and since I didn't return it the day I was supposed to and was keeping it another day she text me and said I could use it till 9 o'clock time next morning and then she shows up to my house with the cops to get the truck so I don't understand how y'all are able to operate like that when I was still going to pay for the damn truck if she was extremely rude to my girlfriend over the truck when because we are still renting it

Christopher W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICHOLAS H. 
Évaluation :
5

Everything was perfect.

Michael L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel K. 
Évaluation :
5

The associate that helped me seemed to have trouble navigating UHAUL's system. Other than that, pick up, drop off, and pricing were much better than I expected!

Chris B. 
Évaluation :
5

Great team and experience

Ron W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hannah W. 
Évaluation :
5

The initial mileage was incorrect on our paperwork, someone probably just transposed a couple of number when typing it in…not a problem since we reset the trip odometer and had an accurate mileage total for checkout. This particular truck also had a bad smell when we picked it up, but it was also the best driving uhaul we've ever had. Office staff are fantastic.

JOHN R. 
Évaluation :
3

uhaul corp. website...very dysfunctional. Creates multiple errors in attempting to do business online.

robert W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Susan B. 
Évaluation :
5

Good spot easy to find, friendly staff

Adriel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
5

Great Manger

CASSANDRA C. 
Évaluation :
2

Trailers are too far and down a big hill. Your employee didn't help me attach the trailer to my car. I could have waited for other customers to get helped (he was alone...not his fault - but yours) but I have a schedule to keep.

BRUCE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marsha W. 
Évaluation :
5

The guy I worked with was very nice he was funny there was no pressure at all he kept it very light! My transaction and experience as my first time visiting was a beautiful breeze! Awesome guy!!!!

Paris M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herbert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALECE W. 
Évaluation :
5

They are super friendly and helpful I would go back without a doubt

Karina S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garrett C. 
Évaluation :
5

the woman i spoke with was super nice and welcoming!!! i didn't catch her name but she really made me feel comfortable and welcome so kudos to her :)

CHLOE A. 
Évaluation :
5

Convenient pick up and drop off. Sarah was very easy to work with and nice. My only grievance is that the 26' truck had some funky brakes.

TYLER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vishnuvardhan G. 
Évaluation :
5

My experience here was top notch. Très sympathiques et professionnels. Would highly recommend!

Jonathan O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rudi S. 
Évaluation :
5

Great customer service! Thanks Sarah!

Chris R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony K. 
Évaluation :
5

Continue doing what you're doing.

Larry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace U. 
Évaluation :
3

Everything went smooth. I would like to see more concise and transparent pricing. I didn't understand why I was charged the amount I was charged. I am not questioning the validity of the charges, just would like more clarification

TYRONE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
5

When I made the original reservation on line and went to the location listed on my contract, they did not have the truck at the time of my rental pick up. I had to go to another location to get the truck which was time consuming and a hassle.

brian M. 
Évaluation :
5

You couldn't possibly improve at this location, Sarah shows signs of perfection. All U-Haul new location operators should use her as a training tool

Peter W. 
Évaluation :
5

I like this family ! They are really friendly . Highly Recommended !

Taha K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leta C. 
Évaluation :
1

I was charged a fraudulent charge of 33,59 $.

Benjamin G. 
Évaluation :
4

Great customer service!

Douglas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT L. 
Évaluation :
5

When we arrived to drop off our 15' truck rental, the U-Haul Representative quickly opened the gate for us to enter. She came out and asked for the key and said she would email me a receipt once the truck was checked in. I had put a padlock on the back to keep it from accidentally opening and forgot to take it off. She stopped us before we drove off and let me know so I was able to get the padlock off and take it with us for next time. Everything was nice and smooth and trouble-free. Received the email receipt as promised with no surprise charges on it. Great job!!

ROY B. 
Évaluation :
5

Great service, helped with my hauling business.

NATHAN H. 
Évaluation :
5

This was the best uhual experience I ever had.

JESSICA M. 
Évaluation :
5

Staff is always amazing at this location, the service is extremely convenient and I would not only recommend this location to other people; but I will personally be using this location exclusively for the rest of my life.

Zain G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roy S. 
Évaluation :
5

Best customer service in town.

EGREEN B. 
Évaluation :
5

Sarah was great. Very nice and excellent customer service. Will definitely come back because of the great service she provided and will recommend this location to others.

Gregory L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris W. 
Évaluation :
5

Excellent Service !!!!!!! Period ......

Charles N. 
Évaluation :
5

The guy that runs the place is really great and friendly. One of the best experiences I have ever had!!

Gina B. 
Évaluation :
5

everything was great

PAULA S. 
Évaluation :
5

Excellent

Jennifer R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank M. 
Évaluation :
5

Be sure to check trailer coupler. Mine turned out to not be tightened. Fortunately, nothing went wrong.

James F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hernando M. 
Évaluation :
5

The folks at Compass Self Storage are very friendly! I rented a van and it reeked of smoke. It was very hard to breathe while driving it. Upon returning it and talking to them, they said they tried really hard to clean it. They said I would get some kind of credit for the inconvenience but my credit card was still charged the full rate. *shrug

Fangzhi T. 
Évaluation :
5

Service rapide et convivial. Will definitely use again.

Mark F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD H. 
Évaluation :
5

Everyone was accommodating and very helpful.

Alexis L. 
Évaluation :
5

Your representative went out of his way to get me a dolly for the time I needed it. He was extremely pleasant. Second time I have rented from him and will always try and use this location.

martie G. 
Évaluation :
5

The van wasnt at all cleaned. When I put gas in, the pump didnt shut off when full & I cut it off but feel like I over filled more gas than I had used. The customer service was excellent though so I overlooked the other issues. They were very friendly & helpful. The Canton Rd Uhaul should mimick that kind of friendly since they were highly offsyandish toward me each time so I went to Kennesaw location but they didnt have my mobile pick up van ready. It beat Hone adepot who charged me for a day 136 $& wpuldnt let me use the truck my last 4hrs. I had issues with ramp so didnt get it back. They were top of the line unfriendly.

NATALIE K. 
Évaluation :
5

Your associate was very friendly and helpful.

DENNIS A. 
Évaluation :
3

Have a tune up on the truck

Carlene P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darcy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff T. 
Évaluation :
5

Sara was wonderful. Greatest customer services experience during the hustle in moving.

WENDY A. 
Évaluation :
5

Office staff is extremely nice and helpful

CONGRETTIS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

wilmer R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIERRA W. 
Évaluation :
5

This was the BEST U-Haul rental experience I ever had! Sarah went above and beyond to make sure I was taken care of.

Julie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KELVIN P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STANLEY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA R. 
Évaluation :
5

Your staff is very helpful and i had a great personal experience.

Patrice P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip M. 
Évaluation :
5

Everything was handled as expected!

Craig W. 
Évaluation :
5

Easy rental. Great staff. This is my new goto for rental!

John W B. 
Évaluation :
4

Easiest check in and out ever

Sharon M. 
Évaluation :
5

Great customer service! Great place.

Donald T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Monica C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H. 
Évaluation :
5

Nothing. Everything was just as advertised

JONATHAN S. 
Évaluation :
3

Was very difficult to park the 20 ft truck with a very narrow short driveway and mail box right across where truck was to be parked. We're only two slots with one filled already. No room to maneuver. Took great amount of time and effort to maneuver large truck into very tight location.

RICHARD S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Eileen T. 
Évaluation :
5

On-Line application too confusing and could be simpler. Your in person staff was very helpful.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

in the back of truck there was garbage and inside cabin on passenger side and empty bottle of some sort of drink was and left there because did not want to touch. But great customer service. we did not give my license number because it was through an on safe website.

HANSER H. 
Non les évaluations ont été soumises pour cet établissement.

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