Well done quick and easy rental
WILLIAM N.
Customer Reviews for Complete Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The customer service rep on duty was extremely pleasant and professional. She made the experience enjoyable. Should I need to rent from U Haul again I would definitely use this location!
Edward K.Customer service was very good
Steven C.Smooth process, liked lady at desk
William S.Courious and helpful staff.
Joel L.Much better ten last pick-up (different location). The lady was very helpful and even helped hook up trailer.
Michael M.Actually I was confused but called the 1-800 number. The customer service was great and helped me and guided me to the right location. I was at the right location and got confused as I thought I needed a code to get in the gate. I needed a code to get the key. It all worked out! After I drove back to the right location, I was able to go through the self check in service. I would do it again but prayerfully no time soon!! Lol The process was easy on check in and on the return!
Keisha P.It was a very easy process. My customer service representative was friendly and helpful. She made sure I was comfortable and answered any questions I had. I would definitely recommend this site to a friend
RAYMOND G.i rented from white planes maryland and the it was great.
ARMELIOUS A.Very friendly and helpful
MICHAEL K.Lady very helpful and quite pleasant
John H.Yes, the lady at the front desk was very friendly and helpful! Great customer service overall!!
FRANCIA M.Great Personable staff.
CORY P.Easy in, easy out.
MICHAEL D.Very professional
george B.The customer service rep was very nice and friendly.
Matthew I.The attendant was excellent!
Arvid L.The location was hard to find, particularly since it was associated with a restaurant site and was not clearly marked as a UHaul site.
DEAN K.Dropped off here.
Travis Craig B.This Uhaul location was excellent! Clean, quick, and very efficient and kind customer service! Will definitely rent from this location again.
JOHN L.The owner was extremely helpful & accommodating
Tammy H.Awesome customer service, speedy check out and check in, equipment in good condition
Michael R.No comment.
Henry W.Looooove the customer service at this location! Awesome personnel!
JERMAINE MAURICE D.Service was Excellent renting and return Flawless !!!!
Wayne R.Don't know of anything. Service was great. Agent was very helpful. Would be back again.
Donald G.Very satisfied customer
Dale T.Nothing that I can think of. Le service à la clientèle était génial. No complaints.
Thomas J.Don't try to charge them twice nada Better customer service !.
Deandre E.Outstanding customer service
roger B.Everything is perfect, the attendant is friendly, helpful, professional, Thank you.
MARVIN R.The 24-7 self check-in was extremely convenient and efficient.
Caitlin S.Great location manager. Really relaxed but professional. My New favorite uhaul location
XAVIER H.Very pleasant! Excellent service! I will be back & refer others as well.
Cassandra K.Fast friendly professional customer service. Quick easy and out experience apon pick up and drop off. 5 stars)
Dennis J.The staff was very helpful and the process was easy.
MICHELLE W.Friendly helpful staff
JONATHON B.The location smelled horrible the representative didn't hook the trailer up and instructed me to amd gave me misinformation about dropping the trailer off at a different location in town which I wanted to do at another location 6 miles from the location I picked the trailer up from
Cheryl C.This location is not staffed. Signs posted on the door were not helpful however when you call the number posted on the door the lady who answered was courteous and helpful.
RYAN G.Cathy was great to work with and very helpful!
Marc P.Very friendly and helpful!
Liam V.Always have car and motorcycle trailers at this location it's the perfect spot for pickups.
Christopher A.The agent was VERY kind and courteous. Excellent service à la clientèle.
Douglas B.Great service. Milk and cookies.
Daniel P.Thank you for your outstanding customer service.
Albert G.Nothing at this time. Thank you for making this experience excellent.
ALBERT G.Fast, friendly and affordable!
Marla C.We never received a PIN in order to pick up our vehicle prior to the location opening. We were supposed to pick up at 8 am and the location didn't open until 9 am. This poor communication cost us time and money.
Alan M.The Ursula representative went way above what I expected to make sure all my needs were taken care of. She also took the time to go back to the truck I had rented to find an item that had been left behind. She made a tough day a little less tough. Merci
James F.The staff was extremely helpful and professional. A very quick and easy transaction. I highly recommend this location because of the friendly staff.
CHRISTIANLUIS G.This is my 1st time Hooking up a trailer she helped me she was patient I couldn't ask for more Experience person..
Jason T.Hard to enter and exit
moore H.I've already recommended this location to every one I know that Drag races that doesn't have a trailer and I'm getting ready to go back a rent it again for the track Thank you U-Haul
Christopher D.KATHY IS THE BEST! SHE'S FAST AND FRIENDLY. PROVIDED AWESOME CUSTOMER SERVICE!
MONA K.Easier and better marked entrance.
Marc B.The door to the trailer stuck really bad making it tough to open and close. Could use some maintenance.
Kaitlin G.White Plains wasn't my original pick up location. Originally, my pick up place was Chester, MD, the day before pick up I received call indicating my new pick up was Edgewater, MD. The day of pick up I go to Edgewater/BP gas station location to pick up and was advised the truck wasn't there and he couldn't help us period. We called customer service and then escalated higher. I lost 3-4 hours of moving time and paid movers due to UHAULS inadequate moving process. Bottom line you make a reservation to pick up truck, but you are unlikely not to have a truck at pick up day, and then it's your responsibility to find another truck. Not a good way to run a business but understand why folks continue to use the company as the rental prices are budget friendly for folks on a tight budget. Good luck, you'll need it!
Jennifer C.Great service!
Mark E.This was an excellent experience with helpful and professional staff at both locations. The trailer safely transported my 1967 to its new home and the equipment was easy to use.
Andrew A.Clean inside of trailer. Have someone there to assist with lifting and connecting trailer
Michael K.