Évaluations des clients Complete Self Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Complete Self Storage
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Jon W. le
Nothing. Cathy was extremely helpful during check-in and accommodating storage of my household goods.
Maria S. le
Cathy on site was very welcoming and helpful. I need frequent uhauls for a partial day every now and again and will definitely use this location first if they have a truck available.
Micheal B. le
The hours of operation on Sat morning are not very supportive. Most people that need a u-haul like to get started early on Sat morning. Maybe try open the office at 0730 or 0800 on Sat during the summer time-frame.
Jan R. le
The woman at that location was very welcoming and friendly. She took care of everything right away. The place is pretty accessible.
Namon M. le
Exceptional service from the young lady at the service desk! Would definitely recommend this location to a friend.
Timothy T. le
The rate charged was twice the advertised rate. I didn't have a choice so I just did it, but what's the point of advertising a price if that's not what is charged.
Martin C. le
Hard to find behind other businesses. Next to a seafood place dumpster that smells bad. A sign would help tell people they are at the right place and what to do.
pat F. le
Very satisfied with the service I received!
Anne M. le
I arrived to pick up my truck at 11:15am,found a note on the door saying 'will be right back in a sec'..Nobody returned till 12:15pm. When the customer service representative came,she gave me the wrong truck keys,she had to take extra 20 mins looking for the key. Their customer service is horrible. I won't recommend anyone to visit this location.
normand R. le
le temps pour avoir nos papiers interminable
Eric L. le
First clean the store front/ office. Second great the customer with a smile. Third interact with customer in front of them. Over 90% of the interaction was being shouted at from behind a wall. Finally have someone there to assist with hookups of rentals. Dont just send the customer out into the lot to look for their rented equipment and make them do all of the work themselves.
akeem B. le
Good
DeHeavan J. le
There was only one employee and she was pregnant and unable to help remove the trailer.
Linda G. le
Very nice young woman, would return/rent from here in the future.
ben N. le
Tire had a bald spot and the trailer was taken out of service at the destination location
Barbara C. le
Notify customer when you make changes to their reservation. Hire staff that is competent and able to get in truck to ensure that it is clean as well as package and help customers with materials and supply. Have everything included in contract in one location. Very disappointed and frustrated. I will Not use U-Haul again. Too much drama and Extra!!
Akeem H. le
Nothing
William D. le
Drop off was closed on Sunday. no problem
Keisha G. le
Great customer service. Very clean facility.
Clinton W. le
Location stated it was open and there was noone to be found was forced to unhook and place the trailer by myself with no knowledge of where to put it and also told them I refuse to pay the cleaning fee and was supposed to recieve a phone call from Uhaul but never received any means of communication. I am unsure if the regional manager i spoke with had already made sure it was taken care of