Customer Reviews for Conneqtion Media
(Concessionnaire U-Haul dans le voisinage)

24 évaluations

576 CR-80   Boligee, AL 35443

(205) 336-8396

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 6h pm

Services dans cet établissement :

Pour nous contacter

(205) 336-8396

576 CR-80
Boligee, AL 35443

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 6h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Dena S. 
Évaluation :
2

Not just the location, I was not pleased with the service. Reservation was made approximately 3 weeks in advance, the location that I requested didn't have a truck at all, the location that was provided in my pickup email confirmation did not have the truck as stated in the email message. The sales person stated that I would need to call back the morning of pickup to see if a truck would be available. I replied that this would not be acceptable due to the distance that I needed to travel and the timing of my pickup appointment. The whole process was chaotic. I had to travel an additional 20 miles to get the truck in the Boligee area, which was a additional cost to me and I was told that the Uhaul office opened at 9am,the truck arrived a the pick up site 30 minutes later. My pickup time was at 9.

Miriam L. 
Évaluation :
4

Some kind of sign or something to indicate to customers where or how to contact the person working the location would be helpful.

Paul D. 
Évaluation :
1

The initial reservation was bungled and I understood that this location salvaged the issue of availability. However, the location representative was not on site when scheduled and NEVER bother to appear. A relative next door finally tracked him down by phone and everything was handled by phone. I did the hookup, no checkout was ever performed and this later created an issue. At 3 AM a Louisiana State trooper stopped me due to a defective brake light on the unit. Overall, it was abysmal.

Scott H. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Location was good and service was great but the actual booking and location given was some of the shitties service ever. 100 % will not use y'all again

Nicolas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KAREN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deodrick B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

bill D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmie F. 
Évaluation :
1

You people cannot improve her service until you improve your personnel my experience was one of Jerry Spring or nightmare proportion from the top of the line to the bottom of the line you people get around your customer service by having different departments and lying to those people who were in distress I will never ever use this company again if it was the last one on earth never I would never recommend this company and probably by the time I'm finished posting the truth fax that can be backed up even by police officers themselves nobody else will want to rip from you either oh and PS I'm still waiting on that call from Doug

Deborah S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jasmine F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley H. 
Évaluation :
1

I made arrangements with U-Haul on Skyline Drive in Tuscaloosa. I told a couple of employees at that location I would be driving the truck to Gatlinburg, TN, and would like to turn it in at Pigeon Forge. I was repeatedly told the truck would cost 29,99 $ per day for 3 days. Three days before I was scheduled to pick the truck up, I called the Skyline U-Haul office to confirm everything was okay. I was told they did not have truck for me - that I would have to pick it up at the 24th street office. I called that office and was told they did not have a truck for me. I called U-Haul headquarters and the scheduling office found me a truck at Bolagee, AL (40 miles from Tuscaloosa). I had no choice but to drive to that office to pick up the truck. During the call I confirmed I could drop the truck off at Pigeon Forge. I was never told the 29,99 $ price was for in town only and that the price would be 39,00 $ per day and because of the trouble I had to get the truck that price would be extended another day. I learned this from the contract I received via email. I had no choice but to agree to the new price because I had some commitments in Gatlinburg that required me to be there. When I saw the price I was to pay, it was more than 39,99 $ per day for 3 days would cost. I was then told by someone at U-Haul headquarters that the price for driving the truck to Gatlinburg was not bound by the 39,99 $ price, but that prices for out of town was preset by the final destination. The experience with U-Haul was VERY frustrating - I almost did not get a truck as had been promised, and the price was certainly not explained to me. The move alone was frustrating enough having certain deadlines I had to meet in Gatlinburg and it was certainly magnified with the experience I had with U-Haul. Your representative I dealt with in Bolagee was satisfactory, but he was not able to give me a contract because of some type of problem he was having with his hand-held computer. It was emailed to me the next day. It appeared he worked out of his car. I did not see any other U-Haul trucks or trailers while at Bolagee.

Wilber R. 
Évaluation :
5

Come down on your prices.

kevin S. 
Évaluation :
5

the representative was very friendly and timely. He went out of his way to get me the truck I needed and me so it would be easy to find.

Belinda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kanesha D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wesley H. 
Évaluation :
5

The company was nice enough to transport the vehicle since I was given such a hard time by uhaul.

Velora M. 
Évaluation :
1

Wesley was great, service through uhaul over the phone was the worst. We have had enough with the bad experiences through uhaul itself.

Courtney M. 
Non les évaluations ont été soumises pour cet établissement.

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