Customer Reviews for Conroe Feeders Supply
(Concessionnaire U-Haul dans le voisinage)

172 évaluations

100 S Main St   Conroe, TX 77301

(936) 242-8754

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(936) 242-8754

100 S Main St
Conroe, TX 77301

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 6h pm
  • Sam - dim : fermé
  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Reservations were all fouled-up! it was for the wrong location and equipment!

JAMES EDWARD W. 
Évaluation :
3

The truck was filthy and certainly was not cleaned. We expected better with covid restrictions.

Craig P. 
Évaluation :
4

Clerk not very friendly.

James P. 
Évaluation :
5

Put jacks on the trailer tongues.

Ronald J. 
Évaluation :
1

I showed up on time to pick up my trailer which I ordered 2 weeks in advance. When I arrived, I was told they did not have the trailer I ordered and sent me to another location. I did not receive any notice of this change, so this problem wasted 1 hour of my time.

HOWARD R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Warren F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Syed Q. 
Évaluation :
3

The company and rental process sucks has nothing to do with the location. Wont use uhaul again

JEFFREY S. 
Évaluation :
4

Due to the system down, it was a Delay in my travel. Payed more money for mover.

RHONDA B. 
Évaluation :
5

They were wonderfully accommodating with our schedule.

Kalli F. 
Évaluation :
5

It was great. They helped through entire process.

James J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter H. 
Évaluation :
3

The desk person was Not friendly at all..The outside help was outstanding. The trailer had graffiti on it, the rims look washed with dirt, some parking lights were out on the top side. With that said. Im grateful one was available even if not so appealing. Clerk could you use some customer service training. And I dropped off the trailer she says you need to use the app 2 return it. I didn't have the app so she waited for me to start looking for it. Finally I got to it and she said oh I went ahead and pulled it up on my computer. Then proceeded to tell me you're late I said yes I know I'm 30 minutes late she reiterated your late my final response was yes ma'am. She didn't seem to be in a good mood I perceive that and understood it probably had nothing to do with me.

Antonio J. 
Évaluation :
3

I rented a cargo trailer to haul furniture to keep it dry. RV5332E with license plate 4AG7611 out of CA leaked. I was very dissappointed to get to my location and find my furniture and my boxes wet inside the trailer I had rented.

Roger G. 
Évaluation :
2

Couldn't find an employee upon arriving. When I did, she was not very helpful. She told me to vaguely "pull over there and someone will come help you disconnect". Waited for a bit, no one ever came, just went ahead and did it myself next to another trailer.

Jerry C. 
Évaluation :
5

Does not haul a corvette. Car is too low and the tire stops on front of the trailer tear the front bumper off the car

william C. 
Évaluation :
1

I had trouble from the VERY BEGINNING. PLEASE change your policy to allow prepaid debit cards to be used as REGULAR debit cards. When I returned my truck ON TIME I was still charged a 20 dollar after hour fee. The entire process was annoying and stressful. I will not be using U-Haul services any longer.

Alyssa S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leaman R. 
Évaluation :
2

Stay away from Uhaul.

Steven S. 
Évaluation :
5

Excellent service.

Robert M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER M. 
Évaluation :
3

Dropped off after hours.

Stacy M. 
Évaluation :
5

Customer service was good ,the associates were very friendly . I would definitely recommend this place.

mary R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andre P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Andre P. 
Évaluation :
1

Move somewhere else. Employees just don't care.

david S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kem M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Denise F. 
Évaluation :
3

Service was below average and wasn't very helpful.

Luke M. 
Évaluation :
5

The truck was actually at a different location but that was the only negative.

kara G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lawrence T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

troy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter H. 
Évaluation :
5

I will be back

JAMES L. 
Évaluation :
5

The young lady that help me was awesome !

sherry B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily B. 
Évaluation :
5

Pickup location was good but uhaul changed my preferred location from Willis to uhaul center in Conroe.Lost time waiting at the uhaul center only to learn uhaul changed my pickup location to another uhaul location in Conroe.

David M. 
Évaluation :
3

Had a flat right after we picked trailer up. Trailer was filthy we had to was and clean the inside.

Michael C. 
Évaluation :
1

The car Hauler the I had requested was not there. I had to use a towdolly instead. UNHAPPY,

William V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rosemary R. 
Évaluation :
2

I booked a 20 foot truck and a dozen pads. They emailed me and texted me a confirmation and a regional manager near the town where we were called me the night before just to see how everything was going and to reconfirm. When I got to the location they did not have my truck I was forced to take a smaller truck that did not fit everything plus they had zero pads. So naturally I raised a little bit a help. But the regional manager drove to the house we were starting to load and gave me 18 pads at no charge so I give him kudos for that. But in general U-Haul nationwide appears to have huge flaws in the reservation system. Highly recommend you visit the place you are supposed to rent from the day before and make sure they've got your stuff because having a confirmation by email means absolutely nothing. My U-Haul facility was a feed store and they took no responsibility and blamed everything on U-Haul

Donald C. 
Évaluation :
4

The equipment that I reserved was not in the truck. I had to call uhaul and they transferred me to 4 different people. I ended up having to drive to another location to pick up the rental and took 2 hours of my day and had to drive the extra miles.

Crystal M. 
Évaluation :
1

This location did not honor my already paid-for equipment and would not honor my receipt. They charged me for a 4-day late fee of 88,00 $. They would not give a refund and I will NEVER use this location again. I have a long memory for crap like this.

stephen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles G. 
Évaluation :
2

Be friendlier. Work with the customer to work out issues.

Benjamin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tony T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Billy T. 
Évaluation :
4

Make sure the tank is half full No dolly of any type or blankets B Bs on floor

mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
1

The car trailer I was givinn had no brake fluid I was charged for 3 days and said I only needed it for one day returned it less than 24 hours and still got charged 108,9

anthony T. 
Évaluation :
5

Everything was great as expected.

Alan V. 
Évaluation :
3

Did not have all equipment I ordered...lacked furniture dolly. When I turned my equipment in they still had me in the system as having picked up a furniture dolly and a large dolly in addition to the utility dolly I did have.

Timothy G. 
Évaluation :
5

Staff very friendly and so helpful

Judith R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shelly R. 
Évaluation :
5

Awesome customer service!

james F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark S. 
Évaluation :
5

I was jot suppose to pick.up from here originally. Somehow it was changed in the system..

regina B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

LaCree T. 
Évaluation :
4

THIRD TIME I HAVE MADE A RESERVATION FOR A TRAILER, GOT A CONFIRMED RESERVATION, AND DID NOT HAVE A TRAILER, (LOVE THE SPEECH THAT A RESERVATION OF EQUIPMENT IS NOT A GUARANTY OF SAID EQUIPMENT) CAN NOT SEE HOW A COMPANY CAN BE SO ARROGANT TO MAKE SUCH A STATEMENT. THIS LOCATION DID GO THE EXTRA MILE AND GET ME A TRAILER, THANK YOU AMY!!!! THE MAIN LOCATION IN CONROE TX JUST SENT ME PACKING.

john L. 
Évaluation :
4

S.O.

Kevin H. 
Évaluation :
3

Windshield was so dirty i had to clean it when i got home. I had ordered 10 moving pads and they were all out of pads. Would have been nice to know this in advance so i could have gotten pads or towels to use.

Stephen W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ron D. 
Évaluation :
2

They were so disorganized plus the whole rental was the same way.I had reservations at a certain location then I had to get my rental at a different location, not good at all.

JOHN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
5

Service was great. Staff were friendly and helpful.

Jean T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert F. 
Évaluation :
5

There was a little confusion at the beginning as I went in to rent the truck. So I went online to reserve because Conroe feed store said they didnt have one and online could find me one. Online gave me them. They fixed the issue and helped me get on my way. Which they did quickly.

Richard L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

peter S. 
Évaluation :
4

The location where I had a reservation/confirmation, 1305 I-45 South Conroe, TX 77301 DID NOT HAVE A TRUCK WHEN I ARRIVED!! And their attitude was pretty much so what!!!! I will NEVER rent from this location again, very poor customer service. Since Roger is no longer the manager of this location, it has gone to hell in a handbag. The location I did get a truck from, they were very nice and accommodating. I would recommend this location.

Anna T. 
Évaluation :
2

I reserved my truck on May 16th for use on June 25th. I called two days prior to the location to make sure my truck would be at that location. Representative at the location assured me the truck would be there. I showed up at my assigned time and my truck was NOT at the location. This was not communicated to me prior to showing up. Representative told me there was nothing they could do but make ME drive to another location to get the truck. This was of course with several other vehicles in the lot that were also what I reserved. When I arrived at the second location they didn't have any of the items I had reserved along with the truck. I reserved 10 blankets they only had 4. I reserved a dolly, they didn't have any. So I had to return BACK to the other location to get my other items. When arriving at home I realized the second location did not put in the blankets so I ended up with only 6 blankets. I didn't have time to return for a THIRD time because movers were already at my house ready to work. I ended up having to use my own bed comforters for moving blankets. Only reason I'm giving two stars is because online reservation was easy and return of the vehicle was easy. I'm not sure if I was charged for the items I didn't receive but I hope I wasn't.

Dylan R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUTH M. 
Évaluation :
4

Truck had a car towing trailer attached that we had to unhook.

Larry J. 
Évaluation :
5

Vanessa was absolutely awesome with her customer service skills!!

Nelly H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jared S. 
Évaluation :
2

Let the customer know the exact location of P/U and drop off for one and charge them the correct amount as quoted!

Dobie P. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Earl W. 
Évaluation :
3

Unit is older midel and was sitting in a field. Front tire on drivers side is very dangerous and "scrubbed " out on the inside to the point of failure

Kevin S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

cliff H. 
Évaluation :
3

drove 20 minutes to pick up this trailer, drove back 20 minutes and loaded my car only to find that the safety chains that hook to the vehicle had been wrapped so tight they were unusable. Rendering my rental unusable. Waste of time.

Cara R. 
Évaluation :
5

Thanks to the great staff!

Brian G. 
Évaluation :
3

Have reserved equipment on hand so customers don't have to go to another location.

BRANDEE D. 
Évaluation :
3

It was clear that rental trucks were not the primary focus of business at this location.

patrrick H. 
Évaluation :
4

Possibly have the trailer in a more convenient spot top hook up to

Jeff H. 
Évaluation :
3

Get a faster Uhaul website. It took forever to find and process my reservation.

juanita J. 
Évaluation :
5

Wonderful people operating this place of business very helpful And the young lady who helped me was amazing what a work ethic I will be back to do Business in the near future and I will recommend this business to others I was very impressed by the politeness of all that work there

LEXIE U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelvin H. 
Évaluation :
5

I received great reliable service. Hard to top that !! I will use them, whenever I need a truck !

JERRY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelly S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan R. 
Évaluation :
5

Nothing. The customer service was excellent!

Gwen A. 
Évaluation :
5

Friendly and helpful staff that catered to not only my needs but everyone who came. I would definitely do business with them again.

ADAM H. 
Non reviews have been submitted for this location.

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