The staff here at this location was very nice and helpful. They answered all my questions
lovely richardson
Customer Reviews for Continental Delivery Service
(U-Haul Truck and Trailer Rental Dealer)
Testimonials From Recent Customers
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nothing, great service
Joshua HammontreeI returned the van to a dark cluttered smelly office in the back of a garage like place. She didn't let know my exact mileage and she was unpleasant. It was a very bad experience one I hope to never encounter.
Teresa StevensonThe best service,, I was late for pick up,,, no problem, I didn't have paperwork in order,, no problem. I had to leave my truck there,,, no problem. I could not get there before closing ,( to pick up my personal vehicle, they stord for me, until I could get back to pick it up) they waited , no problem.. A+ service!!!!
Darrin ReedI calculated and totaled the extra mileage I spent and had to go to work on the day that I returned it, and backed it back in, for them to charge me an extra rental tax of $28 and actually audacity to email me days later with these strange fees. When I paid $102 originally and went back and paid $79 for the extra miles I went over; they have no payment posted participating in the extra funds I spent and paid when I have photos of where the mileage originated and the returned state. I do not appreciate U-Haul for hidden fees; its absurdity that they toll and take measures to do it's full of inaccuracies/incompetence. They also did not give me a receipt at this location when I paid the eighty bucks so I rate them one star.
Kerreon WrightThe location was fine, the truck was fairly clean, but the truck had transmission issues, empty and loaded. Caused me to get only 7,83 miles per gallon on hwy.
William GregoryI received excellent service. Really nice associate
Charles GastonThe neighbor across the way was an ass hole and yelled at me called me a big bitch and hit my car windows but the uhaul staff were extremely friendly apologetic and I was grateful. The neighbor isn't their responsibility
Cynthia O'NealSignage was lacking; difficult to determine where to go; no discernible office to go to for assistance; while completing checkout, a guy from a neighboring business came out cursing and yelling that the police and a tow truck had been called because we were trespassing. He got up in my husband's face and nearly punched him. We checked out and left before anyone arrived.
Vadean FacioneI love the kindness they showed us. Beautiful people
Keith EhlertI was very upset that the location where I made the reservation and had communicated with all week, called me the night before to say they didn't have a truck for me and I would have to go to a location another 15 minutes away. The people at the second place were very nice, but it was not an ideal location nor did it have any supplies. I had to go to the first location to get a few supplies and discovered they had four trucks in the size I had rented sitting in their parking lot.
KATHRYN WHITMOREHadn’t been cleaned, low fuel and cracked windshield
JACK GRAVESSuper friendly service and the truck was ready to go out front!! .:)
Stephanie PelletteraS.O.
LUDONNIE VERNERGas was not right when I left and I still got charged for gas
RACHEL NEALThey messed up my drop off location. Took an hour on the phone with uhaul to change drop off location to correct address in Dallas.
James ElliottAucun
Mark RyanOur only issue is the battery on the truck is about to go out. Took a while to start it each time
JENNIFER DONOHUE5 strar
DIXAN PITA MENDEZtruck was filthy and dirty
THOMAS ZAKRZEWSKIMake sure the equipment that is reserved is available for rent when booked.
MARC DOVERBut I would not recommend uhaul at all they say it’s in one location but then you have to go to another to get it
GREGORY PEREIRAVery curtious and simplified.
TYE CODYGreat service!!!
ERIC JOHNSONWe were told to leave 1/4 of a tank of gas since that’s what we picked it up with and we’re charged for not leaving half a tank.
Rafael DuranThe issue was not with the facility but rather the mobile pickup function. It did not work causing us to make a return trip to the facility the next morning. This was even after calling the toll free number for assistance/support.
EBONY ELIZABETH CASEYI live way south it would have been nice to have it closer to where I live
BARBARA PENROSEThe man here was very nice and helpful
Brad BiasThis place was filthy, the truck was very dirty, had not been washed or cleaned out.
marta schirloffThe location I picked up the uhaul was very dirty and gross. The man smokes in the office so it smelt like old smoke, there were ashes all over the desk and floor and his ashtray, that is on his desk, was full of cigarettes.
dixie littlesunHe a great guy. Treat me nice good customer service and fast.
TENISHA SPENCERCheck the truck i couldve died me and my child
WESLEY HENDRYStaff was friendly and helpful
john anthonyThis is not the location I requested, the guy was almost 30 minutes lates and the office was gross not following social distancing not wearing a mask.
Philip EmmettAssociate left location saying his computer system went down leaving me to fend for myself. Spent 35 minutes on phone to fix situation and finally was able to access lock box to get key. Truck was dirty inside cab and cargo area.
MATTHEW MINICKThe inside of the trailer was dirty with potting soil from a potted plant. I had to sweep it out before I could use it. The lights didn't work on the first trailer that was hooked up.
William DownsPerfect all the way through. Really appreciate it.
jake steeleGary did a great job communicating and made it very easy to pickup the truck.
John WelchArrived and the head person took the trailer out i had reserved to run errands? Had to wait 30 minutes for it to get back
Brett Martinthe straps for the car hauler was rusted out bad
Isauro RamirezThe Uhaul guy in charge was very polite and helpful.
Hervey BarbourOnce I finally was able to get someone to honor my reservation it was hassel free. I ended up using this location because there was no one working at the original location.
Matt BellThey were very nice and. Kind.
KATHLEEN MCLAUGHLINIt would be nice for location to be open on time. Website shows specific time of open. And it wasn't. I lost almost an hours worth if time at pick up due to store not open and then the rental was vandalized.
Jennifer CirusoThe preferred location overcharged me for items i didnt ask for(which was corrected) and the location where i picked it up at, the attendant was 20 minutes late opening up the shop
Stephen KnaufExcellent service!
Tamisha MooreThe staff was friendly and customer service oriented. They helped us efficiently and effectively. The environment was pleasant and the setting area was nice a comfy. Keep up the great work and I will recommend and use for any future service.
Lucretia JacksonTook a very long time to get approved for picking up truck.
Philip PopeI didn't feel safe.
THEDA GRIFFINGreat service
Elizabeth MillerStay at the job so people can get help if need
reginald gloverNothing, Perfect
GARY NOTTER