Le client n'a pas laissé de commentaire.William S.
Customer Reviews for Contry's Automotive II
(U-Haul Neighborhood Dealer)
Pour nous contacter
Monticello, NY 12701
Services dans cet établissement :
- Tue–FriDe 9 h am à 5 h pm
- SamediDe 10 h am à 2 h pm
Heures d'ouverture spéciales
- 4/1/2023 - 4/4/2023: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Melvin H.
Le client n'a pas laissé de commentaire.william G.
You have done excellent serviceRochelle M.
Le client n'a pas laissé de commentaire.Daniel C.
Good people good service always very kind and helpful just keep the good work 👍jack S.
They could not find my reservation now I don't have nowhere to put my stuffDouglas G.
Le client n'a pas laissé de commentaire.paul H.
The location is amazing but the office set up is a big mess I did have a location for pick up they tell me they will call me before I never got call from then when I got too the place they did have the truck available and they send me too 55 foss I did clean the truck because she did got it at the time I try call costumer service and the was a hour waiting and I still didn't get any answerovilson M.
Le client n'a pas laissé de commentaire.Andrew C.
Le client n'a pas laissé de commentaire.SAMUEL P.
Le client n'a pas laissé de commentaire.Nick H.
These Folks Were Very interested in You as a team effort Very Clear on All codicials writtenLAWRENCE M.
Le client n'a pas laissé de commentaire.Jun Z.
Le client n'a pas laissé de commentaire.YEHUDA N.
I would reccomend Contry Towing, but never Super Sudds, in Liberty, NY. After I scheduled the truck online and reserved it, it was not there. Then I was met with a rude woman who has no customer service skills and was a royal b...ch. Could not do anything other than give me an 800 #. I was refunded $50 but it never showed up on the end ticket.PATRICKS K.
Le client n'a pas laissé de commentaire.GARYJOHN C.
This location is on the end of a lonely, dead end road. I was not confident that there was anything there onto I stumbled upon it. A sign at the beginning of the deal end indicating the a U-Haul exists there should help. Lastly, I was very disappointed that the Q-Way where my original reservation existed, was given away. I hit heavy traffic coming to that that location from Long Island. The dealer claimed that he sent me texts , which I never received, although I immediately got the one of the new reservation he made for me at a location I had to travel an extra half hour away to get to to. If nothing else, I was glad I got that new reservation, but I really should not have had the need to do so.DAVID L.
The drive from Middletown ny was a ride,truck had half a tank of gas which we nearly ran out of gas,no direction was given when I asked so I can pick up transport,when I got to Taconic NO allow,I had to drive 3hour through three counties total hours on road 10:30am -5:30pm,nearly6 hrs NOT ACCEPTABLE!!!UHAUL in Middletown ny on 211the worst services anyone can ever getâ˜¹Aurea B.
Le client n'a pas laissé de commentaire.CHESKY S.
Le client n'a pas laissé de commentaire.Stanislav L.
The people who run this location, went ABOVE and beyond to assist me. Great job....ANTHONYG B.
Hire more people like Jasmine she was pretty amazing..🤙🏼🤙🏼💯💯EDWARDR JR T.
Very friendlyHIRSH Z.
Le client n'a pas laissé de commentaire.ANTHONYG B.
Personally for me everything was great so I can't think of anything to improveANTHONYJASON K.
Le client n'a pas laissé de commentaire.ANTHONYG B.
Le client n'a pas laissé de commentaire.DAVID R.
Le client n'a pas laissé de commentaire.Michael W.
Le client n'a pas laissé de commentaire.robert J.
It was a muddy day so it was hard to walk. People were very nice and attentiveHeberth W.
Nothing. The Contry Family are Awesome.John G.
Le client n'a pas laissé de commentaire.VINCENTL JR H.
Le client n'a pas laissé de commentaire.MARVINTHOMAS A.
Le client n'a pas laissé de commentaire.Thomas S.
Great people great truck great serviceCHRISTOPH H.
Le client n'a pas laissé de commentaire.Stephen A.
Overall I'm very disappointed with my experience. I had to go to four different uhaul locations to get my purchased moving supplies, blankets, and truck. The original pickup location did not have the truck or blankets. Then I get on the phone with a manager who gives me $50 off the rental, an extra day of rental, and 50 extra miles. Well the new pickup location was 30+ miles away from my apartment so thanks for the 20 extra miles I didn't need. I don't think $50 is adequate to compensate for a two hour delay in starting my move due to uhaul's mistake and I'm sure if the return location needed the truck on the original return date for another customer I would not have received an extra day of rental for free. Bottom line this is the 4th time I've rented with uhaul and the 2nd time I've had major problems with aquiring my rental. Unless I am given additional money to compensate me for my inconvenience I will be using one of your competitors for future moves and will reccomend my friends and family do the same. The workers at all sites were friendly and helpful. This a uhaul problem not an employee problem I'm angry about.Curtis F.
Le client n'a pas laissé de commentaire.Alan P.
I consistently have billing issues and my contracts are wierd looking because of refunds and mis coordination. Its sad i have to be an account to track the issues. I think understanding the customer is neededRobert C.
Le client n'a pas laissé de commentaire.DeJa T.
Le client n'a pas laissé de commentaire.Jamie H.
Great serviceFaik M.
Evrything was ok.William P.
Way off the beating path, not much more than a junkyard. Dropped off on a Sunday so no one around, but the facilities left a lot to be desired.JOHN B.
Le client n'a pas laissé de commentaire.Adriene D.
Lost cell phone in truck. Did not realize where. Fortunately, Watson brothers in white mills pa found it, contacted us and made sure it was picked up. They are great!!Kenneth S.
Le client n'a pas laissé de commentaire.Seye T.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Ron S.
Le client n'a pas laissé de commentaire.Lee Q.
Le client n'a pas laissé de commentaire.Robert W.
Inside trailer was clean enough however there seemed to be mildew and rust on the outside. May not be fault of location.Jennifer H.
My scheduled location was changed to this location which was not convenient for me but used it anywayTimothy H.
Le client n'a pas laissé de commentaire.frank N.
Nice guy all was very goodJoe V.
Le client n'a pas laissé de commentaire.sabina M.
Le client n'a pas laissé de commentaire.lee K.
Staff are very friendly. Parking lot is a muddy mess.Ricky S.
Le client n'a pas laissé de commentaire.Gary W.
The staff were more than helpful in an emergency situation (requiring a truck). Paperwork was in order which assisted Contry in processing the rental quickly. The staff were polite and well represented U-Haul.jane D.
Everything was perfectJohn D.
There wasn't anyone to receive it even though the business was open, it's a shared building. They accepted the trailer for me. It was about 1pm on a Friday when I returned it.Carrie K.
Le client n'a pas laissé de commentaire.Dennis B.
Friendly service at a local tow yard.Frank P.
Le client n'a pas laissé de commentaire.Louis V.
Le client n'a pas laissé de commentaire.Stanley M.
Le client n'a pas laissé de commentaire.ITCHIE S.
Le client n'a pas laissé de commentaire.Vincent M.
Le client n'a pas laissé de commentaire.Theresa O.
Le client n'a pas laissé de commentaire.Schneur G.
Le client n'a pas laissé de commentaire.Lew B.
This is a business, however it looked like it was someone's house with a couple cars being worked on in the garage. If it weren't for the other two Uhaul trucks parked nearby, someone would have never known this location. The lady was nice thoughDavid E.
Le client n'a pas laissé de commentaire.Joel L.
Le client n'a pas laissé de commentaire.Joshua A.
Le client n'a pas laissé de commentaire.Israel B.
Le client n'a pas laissé de commentaire.Phylicia B.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.ALAN S.
Le client n'a pas laissé de commentaire.Nick H.
Le client n'a pas laissé de commentaire.Richard R.
Le client n'a pas laissé de commentaire.Louis C.
Le client n'a pas laissé de commentaire.STEPHEN S.
Le client n'a pas laissé de commentaire.ADAM T.
Le client n'a pas laissé de commentaire.Cassandra C.
Le client n'a pas laissé de commentaire.Bernita B.
Le client n'a pas laissé de commentaire.joseph P.
Le client n'a pas laissé de commentaire.SIYI W.
My experience with this drop off location was tremendously a bad experience the worse one of life. I was called all types of &%$#* &^#@^% get the %$#@ off my property i dont even know what you *&^%# &*^#!# come to monticello for to &%$ up our lil town. All you ^&%#@ are the &%^$@!# same on welfare and tryna steal from me. I brought the uhaul truck back and was tryna get a cab n it took me over an hour to get a cab n he wasnt trying to hear nothing but wanted us ^%#$@ to get off his *%*#! property me and my two son 13 and 15yrs old.sharika L.
Very nice family business. Very nice peopleJean S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Kristopher W.
After dealing with UHAUL office it's self and being told the equipment I reserved was where i reserved it only to find out it wasn't. I had to reserve at this location and dealing with the folks at this location was extremely pleasant.Kristopher W.
Le client n'a pas laissé de commentaire.Sol G.
They were really good and took the time to make sure we were fully satisfied and took the time to make any changes that we needed to make and also took the time to call and make sure the changes were done and we were not going to get charge for something that we didn't take very good customer satisfaction would recommend them to anybody and I will be using them some more for all my Towing needsJoe C.
The overall experience was very poor. We reserved a truck in 1 location and were called the day before pick up and were notified that there would not be a truck for pick up at that location instead we were sent to another location another 15 miles away and told we can pick up at 9 am. At 9:25 am that morning I dropped my husband at that new location and he called me a few minutes later stating that the place only opens at 10 am instead of 9 am. So we received misinformation and he had to wait around 35 minutes until they opened. Once this location opened they told my husband they do not have a truck for him, he has to go to another location. At the third location he picked up the truck at about 10:45 am putting us more than an hour behind schedule. We returned the truck that night at 12 am which means we kept the truck for a total of 1 day; less than 24 hours and a few days later I see a charge on my credit card charging us for keeping the truck for 4 days as they did not register that it was returned the same day. As of right now I have not received the credit for the extra charge yet on my credit cardMalka A.
U-Haul speaks for itself well donejuan V.
I returned at Broadway site . NOT Foss rd. Person did NOT know what to do Had to phone "some where" to get info as what to do.Took longer to process. Former garage tuned into a "Bogega" and officeno personal facilities. Never again..gordon W.
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