Customer Reviews for Coopersburg Auto Parts
(Concessionnaire U-Haul dans le voisinage)

65 évaluations

51 N 3rd St   Coopersburg, PA 18036

(610) 214-2625

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(610) 214-2625

51 N 3rd St
Coopersburg, PA 18036

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Assistant was helpful and understanding. Drop off was super easy.

DEIDRE O. 
Évaluation :
1

Firstly the location was tiny and the lady there wasn't helpful at all. She apparently added the 70 $insurance without even asking me. Didn't discuss price or anything but I needed to leave because I was on a time hack for traveling. As soon as I left the lot the trailer was making alot of noise. So I pulled over and saw the fender was loose. I took it back and she "tried" to fix it for about 2 minutes. And told me to take it 30 min north somewhere else because they didn't have time. They were a freaking auto shop on the side of the highway and couldn't fix it?! I was forced to tske it because they only had 1. Ontop of that the chains were too loose and dragging and when I hit home I had to ask my neighabor for tools to fix YOUR trailer so I can hit the road safely and it literally took 15 min with some crappy hand tools. Plus the trailer was extremely loud no cushion for the ramps to dull the noise. And half way through my trip the trailers right blinker went out so I got pulled over in TN but lucky the cop was a nice guy! AND lastly when I went to turn it it at the agreed location the lady at that shop said we don't tske tow dolly u need to take it to a different location! Absolutle worst experience ever. I want to talk to management because every step of this experience was absolutely a nightmare!

PAUL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP E. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
3

The people in the store were delightful to work with. The cab of the the truck was not cleaned out or wiped down, but we did pick the truck up 3 hours early.

LARRY BRUCE M. 
Évaluation :
5

Nothing, they were perfect!

JENNIFER C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
5

I was supposed to pick up with mobile app. App froze during pick up. The woman behind the counter was amazing in helping me complete the pickup.

Samuel B. 
Évaluation :
5

NICOLE DID A GREAT JOB. WE HAD TO EVACUATE FROM HURRICANE IDA AND WE NEEDED ASSISTANCE. SHE IS GREAT.

LANCE T. 
Évaluation :
5

Very helpful and super nice staff! Has to be the best customer service experience I've ever had with any uhaul or rental company. Thank you again!

ALBANO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DANIEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES M. 
Évaluation :
5

I made my reservation online drove a half hour north to Allied Auto on Emmaus Avenue in Allentown to pick up a trailer that I had reserved. Upon getting there I was told that they've never even rented trailers for you only trucks. My time is valuable. The whole reason I was renting the trailer was to pick up something I wanted purchased but by time I figured out where you had a trailer by using the telephone, not your website the seller has sold the item to somebody else so it was a complete waste of my time and day!!! The folks at Coopersburg Auto are a great Uhaul dealer. Your website cost me time, money and aggravation.

Harold W. 
Évaluation :
4

The truck was great everything else was fine would have rather had a paper receipt when I left though

Douglas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMILE T. 
Évaluation :
5

great experience

Douglas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
2

The dolly and blankets I payed for were not in the truck as promised. They are refunding. But the move was much more difficult without the blankets and my furniture could have been damaged.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth Ann D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stuart B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas P. 
Évaluation :
3

No confirmation for dropping off the trailer.

William M. 
Évaluation :
1

The women at the drop off was very friendly and helpful, but the location is entirely TOO SMALL. It took quite some time and effort to maneuver a Silverado 2500 truck with an auto trailer in order to back the trailer into a parking spot. It was done, but the location is NOT large enough for what they are tasked with doing for Uhaul

Glenn C. 
Évaluation :
5

Order pad but they didnt have any; should let customer know so they can plan accordingly

SHAWN H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ABIGAIL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Domingo N. 
Évaluation :
3

Truck was muddy on inside when picked up. Other than that, no real issues

Jordan N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian Z. 
Évaluation :
3

Very unhappy qouted one price got changed another. Was not told to bring truck with gas up to were it started though I had to return it full. So payed for gas I didn't use.

Rick B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ryann G. 
Évaluation :
5

Nicole was a huge help. I'll definitely recommend her and this location.

Kyle S. 
Évaluation :
3

The drop location for trailers is down a driveway in a dirt lot (muddy from recent snow). The lot is not big enough to turn around in requiring above average skills for maneuvering trailers. For the average uhaul renter, this is not a recommended drop location.

Christopher M. 
Évaluation :
5

Everything was great

HARVEY E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James A. 
Évaluation :
5

The customer service representative, was very kind, and very helpful A+

Ivan V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Waseh A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F. 
Évaluation :
3

This location charged me an add on fee even though U-Haul said I had up to 4 days and 5 hours to return the truck. The truck was returned within that time and I was still charged 86 $. From start to finish this was a frustrating move and I will use Ryder or some other rental service next time I need one.

Kelly M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BETTY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MaryAnn S. 
Évaluation :
3

i tried to return the vehicle before the same day and the app was very difficult to use because it could not find my location and said I needed to return on 8/16. very frustrating

Antonio P. 
Évaluation :
5

Very friendly and great people

William S. 
Évaluation :
5

smooth, easy and fast, very friendly

Joseph B. 
Évaluation :
5

The folks at Coopersburg Auto couldn't be nicer or easier to work with!

Ross H. 
Évaluation :
5

They were extremely friendly and helpful. Fortement recommandé!

Brian P. 
Évaluation :
3

call day or two ahead of time before picking up your order to make sure it is all there. My hand truck somehow got canceled and was not there which really made the whole reason for renting a truck useless. I can not blame the store for not having it when it was canceled but I sure like to know why and how did it get cancel

joseph B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas K. 
Évaluation :
5

Went out of their way to help with rental would highly recommend this place two times I rented from uhaul and when time to pickup truck they weren't there these people didn't hesitate to help us out and kept a truck for us finely I had a good encounter with uhaul ppl

Gary W. 
Évaluation :
3

The items we ordered for moving were not available at this site yet on Line let us rent and pay. The Site was not the issue Uhaul was. They also allowed us to rent a size that was not available at this site and then sent us elsewhere for pick up. Not cool.

Earle M. 
Évaluation :
4

The facility was closed when we returned the truck, so I cannot comment on that question. I did a follow up call this AM and found the person on the phone to be very helpful.

RAYMOND F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
5

Lights outside would be nice for nighttime pickup

Christina P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen B. 
Évaluation :
5

Service was really good as well

Juan Manuel D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eduardo R. 
Non les évaluations ont été soumises pour cet établissement.

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