Customer Reviews for Copeland Tire Ltd
(Concessionnaire U-Haul dans le voisinage)

145 évaluations

13140 Dexter Ave   Detroit, MI 48238
(S Of Davison)

(313) 869-1884

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/18/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(313) 869-1884

13140 Dexter Ave
Detroit, MI 48238
(S Of Davison)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h30 pm
  • Sam : 8h am à 2h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/18/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

onisha S. 
Évaluation :
5

My experience was exceptional' smooth transaction from start to finish.

Alvin L. 
Évaluation :
2

I was charge an extra 40 $a week after I paid for the Uhaul rental. So instead of the 55 $I was charged in total 95 $for 3 hours!

CHYNA PORCHAI R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

harry I. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Dominic C. 
Évaluation :
2

Tha equipment wasn't in the truck and the man there took the Lock, so upon returning the truck I couldn't Lock the back up!

Sharon M. 
Évaluation :
5

Excellent from start to finish!

Kyiesha J. 
Évaluation :
1

Absolutely horrible experience. I rented a truck from uhaul in Ferndale, MI off Livernois because it was close to my house. All I Was suppose to do was check in on my phone but when I got there they didn't have a truck assigned to me so had to go inside and talk to an associate. The associate informed me that the truck I rented was not available and I asked if there was something smaller or bigger I could use. He told me no and redirected me to the next location. I rode my bike because it was a less than a mile from my house. So then had to ride my bike another 7 miles away in a sketchy area of Detroit where there was literarily a shooting at the night before. Thankfully they had one truck left because someone had just cancelled but once again horrible customer service when I got there. Then the shop was closed when I dropped the vehicle back off and tried to check it in on the app but it wouldn't let me and kept giving me an error message. This morning I received the final bill and there are all these additional charges. I will never rent from uhaul again and I will strongly advice friends and family to do the same.

Emily C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANEIRO B. 
Évaluation :
5

All went well. Customer service at Copeland's is always excellent!

Herb H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michelle W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquisha M. 
Évaluation :
3

I was very pleased with the pick up and the service.

Roth D. 
Évaluation :
3

It was a little bit higher than what I thought 99 / gallon is much

RICKY J. 
Évaluation :
5

Thanks for great service

JUDY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerita T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven S. 
Évaluation :
5

Copeland tire and uhaul is the best place ever. Friendly service and great environment.

Margaret B. 
Évaluation :
5

I made reservations for a 2 bedroom truck the one for 39 dollars. But they tried to put me in the 10 the studio to a one bedroom apartment. For 80 dollars that truck is only 20 dollars to rent and after everything is total out it should've been no more than 50 dollars. Once I said something about the truck that they wanted to put me in the put into the 15 that's a one to two bedroom apartment still not what I made reservations for and still charge me the same price for the one I supposed to have the 39 dollar truck this is a 29 dollar truck but you charged me for the 17

Deandre S. 
Évaluation :
5

I am a very satisfied customer and I will do business with this agent location again in the future.

Sharette S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Corliss R. 
Évaluation :
5

Very good

Ana M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

treneal W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kalil A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanette S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monique G. 
Évaluation :
5

No complaints. The Owner and employee were both helpful and professional during transaction. Practicing social distance as well.

Jennifer S. 
Évaluation :
1

Got the u haul at 1pm they closed at 4pm which is weird uhaul usually closes at 6pm I dropped the uhaul back off at 5pm and was charged for two days. I had the uhaul all for 4 hours and was charged for 48 hours. Would never recommend this location!

quonie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jazzmine N. 
Évaluation :
2

I did not promise to pay all them extra fees the Dexter location is horrible I will be gladly to pay the total of 113 for my rental but he reported the truck stolen making it hard for me to get a rental than I called to discuss the late ness and he's a bad sub contractor. I will mail in the remainder money I paid 48 so I will pay the rest minus all them error fees and a cleaning fee because I didn't return the truck dirty

TIERA DOMINIQUE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alvin A. 
Évaluation :
3

Make sure you can move the seats back and forth. I'm short and that was difficult for me to drive.

laishe R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

douglas F. 
Évaluation :
5

Nothing at all. Great customer service/experience all around!

Herb H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kandice D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

garard N. 
Évaluation :
5

No complaints. Everything went quick and easy!

Dexter P. 
Évaluation :
1

The company can not explain the bill and i was over charge for something and i still own 29,36 why and the u-haul was 29,99

Tabatha F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arneesa D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

courtney B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAVAN L. 
Évaluation :
1

Let people know ahead of time prices and rates. Also never make a offer and go back on it.

Mykea D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andre C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dionne H. 
Évaluation :
5

Great service professional staff

mark W. 
Évaluation :
5

Mr Copeland was very business like. And most of all he does business with a smile. ??

janice L. 
Évaluation :
3

I would suggest better lighting at the location. But overall easy process. The beginning was delayed.

Falinda E. 
Évaluation :
1

Rude disrespectful horrible customer service they talk to people like a damn dog I will never go to them again

paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

Fast & Friendly service pleasurable experience

keith M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cassandradenise J. 
Évaluation :
5

The truck was brand new and the service excellent even the dollies we rented were great,outstanding.

rickey T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly C. 
Évaluation :
3

The truck had a lock on it and the code that I was given wouldn't workwhen I called U-hail I had to wait for 18 minutes on hold until someone answered the call then I was transferred to another department and was on hold for another 5 minutes they got ahold of the owner and he verified the code it still wouldnt work she called him back and included him in the call after locking up the code again he gave us another one and it finally worked. Picking up this truck took over 2 hours.

Larry H. 
Évaluation :
5

The best experience ever ?? I definitely will refer my family and friends and the best customer service friendly atmosphere thanks uhaul

carol G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jayquan W. 
Évaluation :
4

Pleasant customer service was provided, with complete details for rental agreement and payment. Thank you !!!

pamela C. 
Évaluation :
5

Mr Copeland is a very nice and professional person. I appreciate his business in our neighborhood. Merci

DEMETRIA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith L. 
Évaluation :
5

If found mouse dropping in one of my cubicles. When I was cleaning the cubical I noticed a small opening in the corner of an adjoining cubical. As a suggestion, have each cubical sealed with a sealer that can prevent rodents from traveling in other cubicles. I did tell the clerk about the opening upon final inspection.

Michael G. 
Évaluation :
5

Nope everything was good

victoria S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

felicia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
5

Everything was great. Customer Service was excellent. I was excited that this location was located in my urban neighborhood. This made pick up and return convenient. Kudos for the inner city location.

David H. 
Évaluation :
1

Make sure u never use Dexter no. 1. The manager gave a Uhaul under my phone number at 12p to someone which blocked me from my reservation at 130p n which no truck was there for me. The manager told me i had no reservation but wen i showed him my email confirmation he still denied it right along with denying he made a mistake n tried to brush me off n close at 2p. I spoke to scheduling departments n they told him themselves he needs to call his area manager to reverse the rental off my phone number n he still was in denial n didn't want to take responsibility. It had to b God that brought a renter whom was dropping off her Uhaul rental after hrs n yes we were still in office tryna get him to budge n hadnt this lady brought the truck in, i wouldn't have had a truck that day n it took an hr to get it through his ears that he messed up n to reverse it or its like im out with a dispatched truck already. After all this we get home to move n his assistant gave me an appliance dolly with no safety buckles n we had to slide a refrigerator, stove, n deep freezer on their sides up a flight of stairs. Dexter is a hell noooo! Reservation are horrible next time ill walk in like ive done for yrs cuz once they verbally told me one was on w.warren n wen on-site manager checked again they had me in fucking Canada n I live in Detroit. Walk in or reserve but call the onsite for confirmation

Lakeisha H. 
Évaluation :
2

And they over charge me on the mileage

abubakr E. 
Évaluation :
5

It's run by some very nice people

craig T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Janice H. 
Évaluation :
3

The owner was extremely friendly and helpful. They tried charging me double, and his boss (on the phone) was absolutely no help. He told me to just pay it and they might take some money off. Nope. So, I had to cancel my online reservation, and the owner made a new one. An hour later, and we were finally gone.

Shaye B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

rochelle W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cynthia H. 
Évaluation :
5

Very helpful. Steve really knows his business.. Had a problem.. Problem solved just with a call. Would recommend this location, and Steve of course.

Candace J. 
Évaluation :
5

Mr. Copeland was very helpful and explained everything

rachael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHELIA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

claudine P. 
Évaluation :
2

Gentleman at the counter did not know how to navigate the system to give a receipt. We waited approximately 40 minutes.

Kimberly J. 
Évaluation :
5

The staff is extremely friendly and helpful! I highly recommend this location.

RHONDA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAYLA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FELICIA L. 
Évaluation :
5

I had an excellent experience renting the U-Haul truck from Copeland and will definitely use them in the future if I need to rent a truck. J. Frazier

JAN F. 
Évaluation :
3

Increase computer speed.

BRIDGET B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

evelyn V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard B. 
Évaluation :
3

Check in time could be faster. Steve was very friendly and nice.

Tracy M. 
Évaluation :
5

Black owned location in business for almost 50 years and doing uhaul for 20+ years. ..love it!

joselyn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R. 
Évaluation :
5

Nothing.Be nice like they were to me

RUTHIE L. 
Évaluation :
5

Wonderful service good people

TIFFANY J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Peter A. 
Évaluation :
5

Very friendly and knowleable excellence service

debra L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOYA W. 
Évaluation :
5

Nothing, everything was great. From the moment I walked in. I was greeted, reservation was immediately pulled, truck was ready. I was on my way in 15 minutes . Excellent service à la clientèle.

lori H. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page