Trailer was very dirty upon pick up. No one at the location at scheduled time of pick-up and had to wait several minutes to complete the transaction over the phone. Also messed up my drop off location while completing the transaction over the phone.Michael G.
Customer Reviews for Corner Food & Fuel Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Warrior, AL 35180
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 5h am à 10h pm
- Sam : 6h am à 11h pm
- Dim : 7h am à 10h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.Brittany M.
When we arrived there was no one there who knew how to check out the truck. When the person arrived 10 minutes later she didn't have her tablet with her so she had to fumble around with her phone to check us out. Had to renter my credit card information that had already been entered online. Then they didn't have the furniture pads we order so we had to go to another location to pick them up. Overall probably added an hour to the pickup process.Robbye C.
No fault of the location: but this truck was delivered filthy! There was the previous renter's garbage in the cab, the previous renter also smoked like a chimney in this truck! There was cigarette ashes all over the cab and cigarette butts all over the floor. Also I DID NOT get the appliance dolly I really needed to rent and had ordered. One was suppose to come with the truck and the location did not have one, but they were very kind and let me borrow a little cart that I was to move things with. As far as the location goes, they did a good job. But whoever was in charge of delivering the truck to location, also had the responsibility of cleaning the cab (and NOT smoking in it!) BEFORE they delivered it and they forgot to put the appliance dolly in the truck, That person or persons dropped the ball. And if these are the kind of slobbish, lazy, filthy pigs that you have maintaining your vehicles and representing your name and company then y'all have really gone down the drain.Samuel L.
Le client n'a pas laissé de commentaire.Dontell H.
There was no internet in the area and the place that I picked the truck up from didn't have a computer so it was very hard for me top pull things up on my phone. After I got the truck, discovered while filling up the gas tank that there was no oil in it not to mention me coming from Ohio to pick the truck up in Bessemer, Ala but had to go 25 miles to get it and then another place to pick up the car dolly. It wasn't a good experience for me.James W.
Le client n'a pas laissé de commentaire.Jackson D.
Le client n'a pas laissé de commentaire.Trey P.
Le client n'a pas laissé de commentaire.Kahari W.
I returned the truck 3hr early, clean and more fuel than it had when I picked it up, then I received no help on returning the truck at this location an plus I was over charged! An I'm waiting to be refunded!! This location was very dirty, no customer service an not professional at all, so no I'm not at all happy!!TONYA M.
They moved my pick up place from 5 miles from house to 28 miles from my house then I went over 25 miles on my actual move, they charged me when it's their fault that they changed my pick up place 28 miles so that's extra gas in an hour and 24 minutes round-trip to pick up the truck when it should've been 5 miles down the roadTim H.
I tried to get a military discount for this u haul for over a week, I stayed on hold for more than 2 hours on two seperate occassions and never got to talk with anyone. I was told that I could get a 15 percent discount for moving my daughter from alabama to kansas for a military move and never recieved or had the opportunity to speak with anyoneBrooke M.
The location wash 20 miles away from my original pick location. The truck was dirty. It had a dolly, moving mate and a grill from a Chevrolet pick up in the back of the cab.Antonio S.
Great placeDavid L.
Le client n'a pas laissé de commentaire.Kenneth P.
Le client n'a pas laissé de commentaire.Ridgely H.
I Dropped off my truck early and was told I would get an e-mail within an hour the day after my truck was due I had to call u-haul to verify that the truck was indeed accepted as returned. Uhaul had to contact them to get my contract closed it . the contact shows the wrong return dates but it is at least finally closed out.Marie B.
Not switch the location the day before and force your customer to drive 50min out of the way.Thaddaeus H.
Location was great. The truck was junk!Joe D.
Le client n'a pas laissé de commentaire.daryl W.
Le client n'a pas laissé de commentaire.TONY L.
Le client n'a pas laissé de commentaire.STEPHANIE T.
Just to off the beaten path for myself!Steven W.
We returned our trailer to the location indicated on our contract. When we arrived the clerk at the convenience store asked us to back the trailer in a space that would have been to short for that length trailer. I explained that there was one adequate space for us to park but it was blocked by a pickup truck. She had the person who also worked in the store, move his truck so we could park. That took 10 minutes. And they were rude about it. The next thing she told me was she didn't have us returning our trailer there. I showed her my receipt on my phone. She then found it on her computer. Second, she would not come outside to inspect our trailer because she said it was drizzling rain and said she wouldn't be able to come out until it stopped raining. I explained that the rain may not stop and I was leaving the trailer with her. I also told her she would have to figure out checking us in. We were leaving. I informed her that I would call UHaul and let them know we returned the trailer. I also took a photo. Terrible customer service!Michael H.
Le client n'a pas laissé de commentaire.Susanne B.
Le client n'a pas laissé de commentaire.Thomas L.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
I rented uhual under my name, some how it wound up in my girlfriend name. The equipment I reserved wasn't available, truck was dirty, received wrong dolly, rental process was slow, and this made return harder than it had to be.TIFFANY C.
Better customer service. When we picked up the truck it had McDonald's garage in the cab. You go to check the truck back and they tell you oh I don't do that you can just park it. They charge you for a cleaning and the truck was clean I will never use U-Haul againDwayne E.
Had truck less than 24 hours and was charged for 2daysKerferd F.
Le client n'a pas laissé de commentaire.Gary R.
Le client n'a pas laissé de commentaire.Steven S.
Le client n'a pas laissé de commentaire.david L.
Le client n'a pas laissé de commentaire.Rodney F.
Le client n'a pas laissé de commentaire.Jacob S.
Le client n'a pas laissé de commentaire.David C.
Le client n'a pas laissé de commentaire.Richard B.
It is all gooddaryel T.
The truck still had trash in it from previous rental.Stephanie W.
I never met the man that rented the uhaul to us. He was never at the store so we only had phone conversations. He was rude and sounded as though we were an inconveniencewillowdeen P.
Le client n'a pas laissé de commentaire.Lindsey F.
Only did drop off. No further comments are possible.Thomas W.
The rental location and drop off was great. Dealing with U-Haul was the problem. Completely a headache and lack of proper communication. Definitely have room to improve their quality of customer service.Gleny B.
Le client n'a pas laissé de commentaire.sherry O.
Le client n'a pas laissé de commentaire.DENNIS R.
Le client n'a pas laissé de commentaire.Jeff D.
The man who is the â€œthird partyâ€ person was extremely rude and not helpful. Wouldn't take my confirmation number to pull up the correct rental information. I had to wait for over an hour and a half to even get the uhaul because they parked it in a field and it was stuck in mud. This is after I had to wait for them to call someone else to find my information. Horrible and would never tell anyone to go here.Tabitha A.
Train the employeesGary C.
I wish I had used the on line service. It would have helped me and the young lady at the store.Michael C.
Have someone available at check in of truck at the location. When they say they have called and left a message and you ca find no record of it then they did not actually.mary jo B.
Le client n'a pas laissé de commentaire.Mackenzie L.
What is a smooth transition from pickup to drop offJason B.
Make sure the facility that is working for you has more than one person that is knowledgeable in returns of the Uhaul equipment! I was charged an additional day because the lady that was there did not know how to do a return on a Uhaul! NOT GOOD!karen B.
Le client n'a pas laissé de commentaire.BRANDIE G.
Le client n'a pas laissé de commentaire.TANJALA S.
Le client n'a pas laissé de commentaire.Gloria C.
The only employee there was not trained to dispatch the truck.Julie B.
Had truck at $29,95 a day for 2 days with 99 cents a mile. Ended up getting charged 3 different charges for $25, $103, and $195. Got the truck with 3/4 fuel and returned it a little over that. Looked up every number I could find to question and one was a non working number and the other busy for the 45 min I tried it. Do not give your card info to this store!!! Oh, and the move was from Morris to Warrior, not long distance. Still can't get in touch with anyone.Adam M.
Le client n'a pas laissé de commentaire.Luke A.