Évaluations des clients Cornerstone Beverage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Cornerstone Beverage

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Kayce B. le

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The address was difficult to find (poor signage). Employee took 20 minutes to look at the truck and accept it. Only one employee at this small store knows how to handle the U-Haul rentals, apparently. They said they would email me an invoice for the $7.48 in mileage overage, but I never received one.

william A. le

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The lady was pleasant and understanding of my AC and other issues. Very nice and friendly.

chris F. le

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Le client n'a pas laissé de commentaire.

Carlos B. le

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Le client n'a pas laissé de commentaire.

Carrie O. le

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We were charged twice for our rental which equaled 152$ for two days and only traveled 30 miles total , filled the tank to 3/4 where it was when we received it. Charged overdraft fees because we estimated at the most 85$ . We’re told someone would get in touch with us from U-Haul and the store where we purchased it said I would have to get in touch with the U-Haul company to get my money back??

Patsy B. le

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Le client n'a pas laissé de commentaire.

Haley L. le

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I don't recommend the online pickup. I was charged for fuel, when I returned the truck at the same level as when I picked it up. I picked up on 7/8 tank, and returned on 7/8 tank.

Kelly K. le

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Bad experience!!!! It took 45 min to get my truck. The gas level was incorrect. Then the next day they called asking if I was bringing the truck in when I rented it for two days. Unpleasant in every way

dana H. le

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It took us about 45 minutes to do the paper work. He said the system was new and didn't know how to do it. Had to call someone on phone to walk thru the process. Make sure you train before leaving them with a program they don't know how to work. He was nice and apologized.

Donald P. le

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Other than the muffler being blown out and noisy, the power steering not working at idle, and not being able to be drove on the Express way in the mountains haveing to take 2 lane roads for 500 miles it was good.

Gregory S. le

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Le client n'a pas laissé de commentaire.

Amanda S. le

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Pam was awesome at getting us a uhaul ready for our move.

Joanna W. le

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Friendly cashier.

Vicki G. le

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Le client n'a pas laissé de commentaire.

Revonna W. le

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Charge what you say you're going to instead of ripping people off. I was pissed.

Frankie K. le

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I specifically requested an 8 foot pick up truck and it was not what I received. The initial transaction to receive truck took a long time. I was over charged during that transaction and was given cash instead of taking the time to correct the order. The truck had unmarked damage that I addressed prior to leaving. Return was fine since I only handed over the key to clerk. I made note of time and mileage since she did not. Final receipt received the next morning as promised, but i cannot view it. This has been unlike any previous Uhaul experience. I will not recommended this location and will not use this location again. I will closely watch the credit card used for this transaction for the foreseeable future.

BRENDA W. le

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Le client n'a pas laissé de commentaire.

Melissa M. le

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They were not really familiar with on line pick up

Misty G. le

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Le client n'a pas laissé de commentaire.

Melissa M. le

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Le client n'a pas laissé de commentaire.

John H. le

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Le client n'a pas laissé de commentaire.

Amy A. le

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First of all, I reserved a 15ft truck online, and it allowed me to select this location. Then I got a text message that said my pick up location was almost 45 minutes away? But we got that taken care of no problem, I just had to call. Then, we had to pay $100 deposit along with the estimated cost up front, even after me putting all my card info on the website? Why? What is the point of your website? And there was no notification by either party that we would have to pay $100 cash deposit. This policy should be posted and made clear. Because we, of course, had to leave and go get more cash and go back again. My main point is that either that store has their own policy about cash customers, but I am not comfortable with the fact that we had to put our card info and have to put up double the amount in cash. And how are u punished for paying cash? The whole thing seemed strange to me and I feel like the website is pointless...it was supposed to make things more convenient.

Julie M. le

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I was charged for 66 miles when it was only driven 13 miles.

greg M. le

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Larger blind spot mirrors. Sharp left turns made it impossible to see traffic coming from the right. Turned truck in 2 days early,. Got nothing credited back.

chanse P. le

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Le client n'a pas laissé de commentaire.

Rachel S. le

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Le client n'a pas laissé de commentaire.

Rebecca M. le

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Le client n'a pas laissé de commentaire.

melissa C. le

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Le client n'a pas laissé de commentaire.

harald B. le

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Service person did not hook up the safety chains on my car after it was loaded on the 2 wheel dolly. I did it 50 miles down the road.

JERRY D. le

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Le client n'a pas laissé de commentaire.

Jeff D. le

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Le client n'a pas laissé de commentaire.