The lady (I didn't get her name) was extremely courteous and helpful. Merci.Jared G.
Customer Reviews for Cornerstone Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Westerly, RI 02891
Services dans cet établissement :
- Lun au mer : 9h am à 2h pm
- Jeu - Sam : 9h am à 5h pm
- Dim : 9h am à 2h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.FREDERICK H.
too many hidden fees that Uhaul is not upfront about. The lady in the location definitely never told me about returning the truck using the online portal. Plus all the other hidden fees Uhaul uses to get you. Using another truck rental next time. At least they are upfront with their fees.Craig J.
Everything was as expected and staff was very professional.WILLIAM L.
Le client n'a pas laissé de commentaire.ARTHUR D.
Le client n'a pas laissé de commentaire.Kevin B.
I'm so satisfied that I can't think of anything that you could do differently at this time. Keep up the great work! Thanks TomSTEVE B.
Le client n'a pas laissé de commentaire.AUBREY C.
we've used this location a few times , never had a problem .Clifford M.
Le client n'a pas laissé de commentaire.RACHAEL G.
Le client n'a pas laissé de commentaire.ALLISON H.
Le client n'a pas laissé de commentaire.JOHN D.
Le client n'a pas laissé de commentaire.PAUL P.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.JASON M.
Drove past, sign too smallJAMES W.
Le client n'a pas laissé de commentaire.Craig V.
Le client n'a pas laissé de commentaire.Brandon M.
Le client n'a pas laissé de commentaire.JOHN S.
Was told over the phone that It was different price get there and it was way more then what was told.KAYLA W.
Bonnie and her team at Corner stone always make the rental process quick and easy. Even 1 500 miles away i had to arrange a delivery of furniture and it went off without any problems. Tom DeSena Selective Design.EDWARD P.
The truck was new and well maintained, however the floor of the truck had pieces of crackers or chips all over and there were empty soda bottles under the seats. Yuk.Nicole P.
Le client n'a pas laissé de commentaire.Lindsey C.
Driver side door does not close properly Thank youJOSEPH P.
Le client n'a pas laissé de commentaire.Gregg T.
Le client n'a pas laissé de commentaire.Edward S.
Nothing, my experience with Bonnie at the Dunn's Corner Westerly, RI location (Corner Stone Uhaul) was excellent. Thank you very much. Sincerely, Jackie. P.S. Ryan at the Franklin Street location was also excellent.Jackie L.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.William T.
Service was excellent. Customer service excellentAlan A.
Le client n'a pas laissé de commentaire.Shane B.
Friendly, simple, and prompt service.Lisa W.
1st time renter. Need to explain the link sent and needing to reply to it before you leave. I never saw link til way after and it had expired. Also I was told truck was cleaned. It wasn't. I took pictures. Concerned because of COVID. I wiped it down myself. I couldnt return truck thru online. I had to wait til next day when store opened.Kathryn A.
Great job Bonnie and. Jay!CHARLES R.
Very Friendly staff.Brendan D.
Office hours ( open and staffed with a real person) are somewhat limited.george K.
Le client n'a pas laissé de commentaire.Carrie B.
Le client n'a pas laissé de commentaire.Robert M.
Le client n'a pas laissé de commentaire.ELIZABETH N.
Le client n'a pas laissé de commentaire.Lisa V.
New contract associate did a great job.KENNETH M.
Le client n'a pas laissé de commentaire.Shelley Z.
Forever grateful.Daniel V.
Le client n'a pas laissé de commentaire.JONATHAN H.
Le client n'a pas laissé de commentaire.Nancy M.
I was surprised on how little fuel I used with Chevrolet pick up. Most times I needed to add so much more with Ford.Ken M.
Le client n'a pas laissé de commentaire.Kevin W.
Great job! Fast friendly and very accommodating. My go - to for U- HaulCarolyn B.
Le client n'a pas laissé de commentaire.EDward C.
Le client n'a pas laissé de commentaire.Emeline D.
Great truck! I want to buy it. The site was a little challenging to use when checking in, but once it was figured out it was easy.Frank G.
Le client n'a pas laissé de commentaire.PAMELA F.
Service was very good. ThanksCary P.
Le client n'a pas laissé de commentaire.Peter H.
Le client n'a pas laissé de commentaire.PHILIPFOSTER S.
Very helpfulPeter W.
The van was great, and it was in great condition. Full tank of gas. All of those things were an A+ The online check in experience was not good. It wasn't clear that all you needed to do was provide an additional contact, and then the biggest issue was once I located the car and was ready to drive I got stuck on an â€œAwaiting Approvalâ€ page. There was no change in the page (after refreshing multiple times) and I contacted customer service to help, but got nothing. Fortunately there was someone at the check in desk and I waited in line to work with her. She ultimately helped out, but had to cancel my reservation and make a new one. Looks like I would've just stayed stuck on that page and by the time I was helped I had been on the page for 35+ minutes. So if the online check in experience could be fixed, that would be great. To reiterate, biggest issue was getting stuck on the â€œAwaiting Approvalâ€ page. I presume from there I would've been given directions on opening the lock box and then I could get my keys and go. Check out experience online was very easy so no issues on the reverse end. Good ratings there too.MICHAEL L.
I was exhausted after a long drive. Customer Service took care of everything in short order and I was on my way. Extremely helpful.Janet K.
Fine drop off location.ashley D.
Le client n'a pas laissé de commentaire.Alyssa E.
Le client n'a pas laissé de commentaire.Amy S.
Friendly & helpful staff. Great experience.Lawrence M.
Le client n'a pas laissé de commentaire.pamela F.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.ERICK M.
Mission accomplished and Anthony is a great Uhaul service provider.WALTER C.
Nothing,it was perfectCHARLES C.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.Laura D.
Le client n'a pas laissé de commentaire.Robert S.
I rented a uhaul one way for a little over 200 miles from westerly to Vermont. They gave me a old truck with a below acceptable interior. It rear view marriors wouldn't adjust so I couldn't see behind me. And they charged me 650 dollars for this and I dropped it off a day early. I am not pleased by there quality. Service and especially there ridiculous price and will never recomend them but implore any one who asks that they choose anyone else then uhaul. I can't believe yous can charge and rent what I have had to swallow. I believe any other moving company would provide better services and pricesSarah D.
I've rented trailers several times at this location. Always fast friendly service!Allan Z.
Le client n'a pas laissé de commentaire.Richard C.
Very long wait time. No agent available- door closed and locked. Sign to say, "We will be back..."WAYNE P.
Need to be able to make the rental easier for us low tec people (ie no smart phone).SCOTT S.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.TIMOTHY B.
It was difficult using my phone to pick-up/drop-off.JAMES S.
Le client n'a pas laissé de commentaire.bonnie B.
Le client n'a pas laissé de commentaire.Pamela F.
The truck smelled SO bad I had to drive with the windows down the entire drive. I had to leave the windows open in the truck when parked as well. Otherwise, truck served its purpose and the people at this location were fantastic. Just please assess the trucks smell, as it's almost unbearable.Alexander P.
Le client n'a pas laissé de commentaire.Albert S.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Donna D.
I was very pleased, you decided to use GM trucks again. Fords were very stiff riding vehicles. My back never enjoyed Ford'sKen M.
Le client n'a pas laissé de commentaire.Elizabeth G.
My original contract was to pick up the vehicle in Columbia Connecticut. I ended up extending my reservation because of our move-in was not ready and then when I got my new reservation it was made for the wrong location in Westerly Rhode Island for the wrong date. I was very frustrated with the fact that I could not return the vehicle to the same location I picked it up at. I was charged extra miles and feel that this was inappropriate based on all of the additional stress that was put on me by U-Haul. I spent more time and energy renting this vehicle then it was worth for me. I would like for a representative to contact me directly at 860-604-5787 and I'd be happy to talk to anybody in customer service. MerciJoe O.
Great service !! My fourth time renting from Cornerstone Self Storage.Michael D.
This was a really great experience. Super helpful responses to questions by phone at the location, easy pickup, and the truck was fantastic. I was sorry to get back into my own car.MINOR M.
Le client n'a pas laissé de commentaire.John R.
Make the contactless rental more user friendly.KRISTIN P.
Le client n'a pas laissé de commentaire.Angela J.
Le client n'a pas laissé de commentaire.Ken M.
Keep better maintenance on their vehicles. The truck that I had today needs a front end alignment tires etc. It pulled really bad. They guy never went through the truck to check for recent damage etc. When I went to pick the truck up he was worried about finishing his game etc.JAMIE T.
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.Ashley G.
Le client n'a pas laissé de commentaire.Nicholas I.
Le client n'a pas laissé de commentaire.James U.