Le client n'a pas laissé de commentaire.
Zenda C.
Customer Reviews for Cornerstone
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The ladies were very nice and helpful the day I stopped to ask to the day I picked up the trailer.
Aimee S.Excellent customer service
Brenda F.The employees were very helpful and kind. Very good experience.
Kenneth S.Well I'm a dealer, I think we should be able to get a discount on rentals we do alot of rentals at 22305 location. Merci.
misty M.Watch out for that step down the first time!.
Bruce C.This location is the best!
Marc W.The customer service is terrible. When I checked out the cargo trailer I informed them the time I was returning the trailer and they informed were to leave it after hours. The next day I get a call they charged an extra day because I did not return the trailer on time. I informed the individual when I returned it like I discuss the previous day and for them to walk outside next to the office and you will see the trailer. Sure enough it was sitting right where they told me to return it. The individual said they would cancel the charge. It has been two days and they have not canceled the charge. If they had good customer service they should of called me prior to charging me and we would not be having this problem. Money over customer service.
Eugene S.Professionalism was greatly appreciated.
ROBERT H.Excellent location to rent a U-Haul and moving supplies. Very friendly people( I call Patti) and are a great asset for U-Haul. NICE JOB!!!
WILLIAM ELLIOT O.Great, friendly service!
Sharon C.Fender bracket was broken and taped with electrical tape. Came loose on trip requiring several roadside patches and detour to purchase/patch with duct tape. Tow dolly SHOULD NOT have been rented in disrepair.
KRIS T.Fast and simple reservations, checking and return. When I did have trouble making changes online, the telephone assistants were extremely helpful, patient and polite.
Sandra T.Not a thing, the ladies were amazing.
HARROELD E.The check in was a nightmare. Had to redo it multiple times change settings on phone was very frustrating after a long day. The check out was great The employee was PERSONABLE FRIENDLY AND PRO.ESSIONAL
CLARE R.This location will be the only location I use if I ever use Uhaul again. I've been jerked around so much in the past two weeks by uhaul over the phone and online that I swore I wouldn't use uhaul again. The woman in the office walked me through the process, and was exactly the help I needed. She was knowledgeable and kind. Through COVID I know customers are absolutely awful, but businesses are turning toxic now too.
EMILY O.The people there were great. Very professional and helpful.
Luann B.Wonderful experience at the Cornerstone location. Excellent customer service.
KELLIE T.Easy check in! Management was friendly and accommodating!
Russell O.Patti is a great asset to uhaul, she made the process easy and seamless, and was very accommodating of our needs. Give her a raise!
Kim L.Suspension on truck is very rough.
Steve D.Can't think of anything that needs to be improved. Thanks for the great service.
Patricia M.Very friendly staff. They were very helpful. And the truck was in great condition.
CATHERINE P.Ladies that work there went above and beyond to get us in a truck to move. It was rough but got it done in time!!! And back right in time for a reservation!! Thank y'all so much 5 stars
Brandy H.Excellent experience from 1st phone inquiry to drop off. Je les recommande fortement.
SANDRA S.Nothing!
CECIL F.The attendant was very easy to work with. Only bad part was the online return didn't work. Should make that simpler...sharing location isn't seamless.
STACEY A.quick and easy. No problems
MICHAEL S.Lower the prize, when I returned the u haul at the same day and asked the u haul lady at the destination why they make me pay 544 dollars, and she said she was going to ask me the same question when I showed her the receipt, she also said the her brother rented a u haul from Austin Texas to Arizona for 250 dollars so I don't know from cleverness Texas to Enid Oklahoma cost me 544,50 $
DINOMAID M.Made the reservation for the trailer & did the check in online, still got asked more questions than my doctor does at a checkup. Absolutely no reason for it to take 45min to pickup once I got there. very frustrating especially since I have a 3 year old son who does not like staying still for that long. About the equipment condition: one fender was previously crushed in on the trailer, instead of maintaining it with a 15 min repair they put a sticker on it to mark it as existing damage.
Robert C.Very good staff in Cleburne Texas my first time renting a Uhaul must say I was very impressed. The trailer tracked really nice towed well, my fuel mpg was much higher than I expected Thanks so much Tom
Thomas J.The girl that helped us seemed to be "Johnny on the spot", knowing everything we needed and was ready and able to help us get a U-Haul truck and car dolly.
George B.I think y'all have done a great job. This was my 1st time renting with your company. I will be back for all my u-haul needs. Thank you!!! Great service from Donna ...she was very kind and knowledgeable Kudos!
AIDA J.Everything went smoothly and was able to pick up and return truck with no problem. It takes time but not too bad.
Nora R.I was very happy with the service.
Roger K.Patti is great! Will certainly be my 1st pick next time I need to rent any equipment. If y'all could somehow have a more spacious office, so customers aren't A2B when it gets a little busy, that'd be nice.
William C.Nothing y'all are doing a great job
Perry B.Nothing.
Evelyn S.The gal at Cornerstone is so helpful and personable
Bryan B.A very efficient transaction and pick up ... ez drop off as well :)
BEN H.It was great
GENE R.The truck I had was great. But it is now time for new wiper blades.
CLAYTON R.I'd never rent a truck again unless it was at a manned location. Checking out wasn't too bad but trying to check back in was nearly impossible and horribly time consuming. Equipment was excellent. Hidden costs about killed my experience .Glad the move is over, though
Pauline O.Very good customer service ðŸ‘
evans H.No suggestion
Daniel T.