Le client n'a pas laissé de commentaire.
Jason D.
Customer Reviews for Cornerstone
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This location will be the only location I use if I ever use Uhaul again. I've been jerked around so much in the past two weeks by uhaul over the phone and online that I swore I wouldn't use uhaul again. The woman in the office walked me through the process, and was exactly the help I needed. She was knowledgeable and kind. Through COVID I know customers are absolutely awful, but businesses are turning toxic now too.
EMILY O.The people there were great. Very professional and helpful.
Luann B.Wonderful experience at the Cornerstone location. Excellent customer service.
KELLIE T.Easy check in! Management was friendly and accommodating!
Russell O.Patti is a great asset to uhaul, she made the process easy and seamless, and was very accommodating of our needs. Give her a raise!
Kim L.Suspension on truck is very rough.
Steve D.Can't think of anything that needs to be improved. Thanks for the great service.
Patricia M.Very friendly staff. They were very helpful. And the truck was in great condition.
CATHERINE P.Ladies that work there went above and beyond to get us in a truck to move. It was rough but got it done in time!!! And back right in time for a reservation!! Thank y'all so much 5 stars
Brandy H.Excellent experience from 1st phone inquiry to drop off. Je les recommande fortement.
SANDRA S.Nothing!
CECIL F.The attendant was very easy to work with. Only bad part was the online return didn't work. Should make that simpler...sharing location isn't seamless.
STACEY A.quick and easy. No problems
MICHAEL S.Lower the prize, when I returned the u haul at the same day and asked the u haul lady at the destination why they make me pay 544 dollars, and she said she was going to ask me the same question when I showed her the receipt, she also said the her brother rented a u haul from Austin Texas to Arizona for 250 dollars so I don't know from cleverness Texas to Enid Oklahoma cost me 544,50 $
DINOMAID M.Made the reservation for the trailer & did the check in online, still got asked more questions than my doctor does at a checkup. Absolutely no reason for it to take 45min to pickup once I got there. very frustrating especially since I have a 3 year old son who does not like staying still for that long. About the equipment condition: one fender was previously crushed in on the trailer, instead of maintaining it with a 15 min repair they put a sticker on it to mark it as existing damage.
Robert C.Very good staff in Cleburne Texas my first time renting a Uhaul must say I was very impressed. The trailer tracked really nice towed well, my fuel mpg was much higher than I expected Thanks so much Tom
Thomas J.The girl that helped us seemed to be "Johnny on the spot", knowing everything we needed and was ready and able to help us get a U-Haul truck and car dolly.
George B.I think y'all have done a great job. This was my 1st time renting with your company. I will be back for all my u-haul needs. Thank you!!! Great service from Donna ...she was very kind and knowledgeable Kudos!
AIDA J.Everything went smoothly and was able to pick up and return truck with no problem. It takes time but not too bad.
Nora R.I was very happy with the service.
Roger K.Patti is great! Will certainly be my 1st pick next time I need to rent any equipment. If y'all could somehow have a more spacious office, so customers aren't A2B when it gets a little busy, that'd be nice.
William C.Nothing y'all are doing a great job
Perry B.Nothing.
Evelyn S.The gal at Cornerstone is so helpful and personable
Bryan B.A very efficient transaction and pick up ... ez drop off as well :)
BEN H.It was great
GENE R.The truck I had was great. But it is now time for new wiper blades.
CLAYTON R.I'd never rent a truck again unless it was at a manned location. Checking out wasn't too bad but trying to check back in was nearly impossible and horribly time consuming. Equipment was excellent. Hidden costs about killed my experience .Glad the move is over, though
Pauline O.Very good customer service ðŸ‘
evans H.No suggestion
Daniel T.Didn't do a walk around, gas was not filled up, and they did not even know how to use the equipment being sold...... VERY SCARY! Will never use this location again.
Michael M.It all went EXCELLENT.....and the lady that works there (Patty) was SO helpful! It made it almost fun to move!😊
Shelly L.I had a great experience. I needed a small box trailer to move my dads furniture in the rain. Convenient location right on my way, quick check out by a friendly lady who got me hooked on and out the gate. Fortement recommandé!
SCOTT L.Wonderfully personable and knowledgeable staff. All equipment in excellent condition.
Bryan B.Excellent service
Sally D.Start with doing what u say and get me my refund.
MARCUS S.Could not have been easier. I regret to say that I did not get the name of the woman who ran the location, but she was greatâ€"friendly and competent. Well done, U-Haul.
richard S.I was disappointed because i wanted a smaller truck but was told it had to stay in town and could not be rented out to travel.
Mariam C.The girls did a great job!
FERMIN M.Easy location to find, clean.
Randall P.Nice people
william M.Too much redundant info need at pickup- uhaul is cumbersome to use. Location was great in helping
Steven S.It took like 45 minutes to get the app to work to check the truck in for return. It would not find my location, then as I was taking the pictures, it would close on me and I would have to start all over again. It was 105 degrees outside and very miserable.
Juan A.If this was the place that actually took the truck, the lady was so wonderful! She was such a blessing after the other 2 places wouldn't take the truck. She was very sympathetic to my driving that giant truck all through downtown Cleburne trying to find out if anyone would take it. It was quick and easy for her to do the drop off once I found her.
Cynthia G.Just let y'all know the rear axle was leaking oil on the driveway the first night not as bad the second night. Told the lady when I dropped off.
GREGORY J.Staff was friendly, helpful and personable. Very efficient and knowledgeable. The only improvement would be if they were open more hours.
Debbie M.Maybe add a few extra staff members, the lady that helped us was VERY good to us but she could use some more help around there.
ALEX W.The lady was amazing..it was very busy she stayed on top of everything going on and kept us all up to date with her progress as well.
JASON D.I just wanted to say that the employee who checked us in was professional and kind during the whole process even with her being swamped and busy. She maintained professionalism and treated each customer with the same level of respect and courtesy. She made the experience easy and quick.
Candice T.very happy will use again
william M.Easy drop off. The person assisting me was quick and efficient with the process for return and very polite too.
JERRY R.Nothing. The whole crew was outstanding and very helpful.
Kenneth E.I don't know. Pattie is pretty amazing, and so was the experience!
DONNA SONGY W.