Very good customer service! Will definitely use this location again for my moving needs.Zeljko B.
Customer Reviews for Cottrells Detailing Centers
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
North Royalton, OH 44133
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great experience!Zeljko B.
Very satisfied!Zeljko B.
First of all, the rate was changed from 29,95 $ to 39,95 $ and no discount applied as promised by a representative. I reserved a 15' truck at 29,95 $, but when I tried to pick it up, the representative suggested to try a bigger truck at the same rate, and I said yes. However, the bigger truck back door was locked and it took so long to get the correct working code. i almost waited for more than hour. The guy said that a discount would be applied dur to long wait. But when I get the email for the final bill... big disappointment. There's no discount, but 10 $added for the bigger truck. I am not sure if the guy was completely misleading me or the company system got screwed up. Please resolve this error asap. Thanks, BenBENJAMIN C.
Le client n'a pas laissé de commentaire.michael R.
Le client n'a pas laissé de commentaire.John S.
Need instructions in advance if personnel are not present. Someone else had to tell me where to drop off the truck and paperwork.Luis T.
Le client n'a pas laissé de commentaire.Farshad N.
Le client n'a pas laissé de commentaire.Greg D.
Our contract for return was not completed at time of return - we left truck more fuel than pick up - our mileage (took picture upon return) did not correspond with email receipt. Had to involve Recovery to get charges returned- charged for 4 additional days. If you use this facility don't leave until you have all your paperwork!Gregory M.
Le client n'a pas laissé de commentaire.George M.
Le client n'a pas laissé de commentaire.MICHELLE F.
No one was at the location even though I came during posted business hours. Had to call their number and the guy finally came to the drop-off location.JAMES M.
Give this location more trucks customer service was greatricardo L.