Évaluations des clients Council Bluffs Sinclair

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Council Bluffs Sinclair

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Joy C. le

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Just a key drop box

LAURIE M. le

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Needs some sort of office for uhaul customers

jennifer p. le

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Le client n'a pas laissé de commentaire.

SHADOM M. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Hire someone who knows what they are doing and not lazy! My husband could not get him to help, and said he could not unhook a trailer that was connected to the truck we were eventually renting. My husband and friend had to remove trailer from truck themselves. Truck that we were supposed to be picking up not there and he had to call me, to call 800 Number to get something done. Employee had friends in business lounging around not clean or safe!

Jason H. le

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Le client n'a pas laissé de commentaire.

Bruce L. le

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Place is a little sketchy! Employee had me do everything from verifying mileage and fuel to parking it in a slot for him. Don’t think he is comfortable operating a U-Haul. Otherwise not bad. Got in and out as quick as possible.

Kristina L. le

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Le client n'a pas laissé de commentaire.

Rose I. le

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Le client n'a pas laissé de commentaire.

Tiffany S. le

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Le client n'a pas laissé de commentaire.

Sarah D. le

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This was a completely horrible experience with Uhaul. Our reservation was made 6 weeks ahead of time and we did not find out until the day before our reservation was to be picked up that the truck we reserved was not available. It was a holiday weekend so at this point all other trucks we're not available at other companies as well. Not only did we have to drive an hour and 40 minutes out of our way but we also had to make multiple trips with the truck to our moving destination which cost a lot of additional money. Also when we drop the U-Haul off we were charged for all of the extra miles which is completely unacceptable considering we had absolutely no control over the location of the truck when we tried to get the truck locally. I feel like the entire experience was handled very poorly and I would never recommend Uhaul to anybody. I do not ever intend to use Uhaul for anything in the future and I will make sure to tell as many people as I know not to use Uhaul because of the experience that I had. We had to do an after-hours pick up since our location was so far out of the way and we could not get there in time so when we got there and attempted to do the after hours Check in in order to get the key the live representative gave about 10 seconds to give a second alternate contact and I had not finished entering the number and she had decided to just kick out the request completely. This resulted in us having to call and sit on hold and ultimately have to completely cancel our reservation and put in a whole new request we were extremely upset and frustrated that all of this continued to happen with Uhaul. This should have not been such a complicated process but U-Haul completely dropped the ball and we will never use this company again.

Dana T. le

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They were very nice

Tracey L. le

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I made the reservation to pick the truck up at 10:30 am and didn’t get the truck until after 12

brenda r. le

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Le client n'a pas laissé de commentaire.