Évaluations des clients Country Side Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Country Side Rentals

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Douglas P.
Évaluation :

So I arrived at the location within business hours and they are closed. I'm told to drop keys and contract in the box and they would “take care of it” here's how they took care of it... they charged me a $30 after hours fee and two extra mystery days. Then they incorrectly marked my fuel level which should have shown the 3 1/4 I returned it with. I call customer service only to be told I'll be called in 24-72 hours a week goes by no call then I see a $199 charge from I haul and still no call so I call them again and the district manager only refunds me $140 and tells me “well we didn't charge you for the fuel” Hello!!!! It came back with way more than the quarter tank I received it with (3 1/4 to be exact) bottom line I will never use this company again I'd rather hand carry my items piece by piece!

jared T.
Évaluation :

Very professional , personable and easy to work with. Jumped right on helping hook up the trailer was a very pleasant and easy experience

Thomas C.
Évaluation :

There was no space to park the truck correctly.

Elaine C.
Évaluation :

I did not have a dolly in the truck as I had requested one when I made the arrangements for November 28, 2020 at 9:00 in the morning.

Louis C.
Évaluation :

GREAT SERVICE AND FRIENDLY

Christina D.
Évaluation :

I only needed a 10 ft truck. All that was available was a 15 ft was never informed that it was more expensive. Got the truck back after hours was going to use the after hours website but it was not responding. Was then charged 20 dollars for the truck to be inspected during hours. There were a lot of charges that I was not aware of until viewing final receipt in my email. I am very disappointed with Uhaul.

SEAN G.
Évaluation :

We needed to rent a 15' box truck on short notice. The representative was able to: - Obtain the truck we needed - Ensure that the truck was ready when requested - Explained the rental procedure in detail - Showed how we could return the truck after hours. The representative was very professional and knowledgeable. We highly recommend Country Side Rentals and would not hesitate to rent from them again in the future.

Lucinda L.
Évaluation :

We were told we had to have the truck back by 9:00 am on 10/13 ...they were not open...talked on the phone to owner and were told to leave the keys in the drop box. We were then charged $20.00 for “ After Hours Fee”.

Karen C.
Évaluation :

I wanted to return to Nassau N.Y. they made me go to ALBANY. I was not happy.

Cliff L.
Évaluation :

I would not recommend UHaul to a friend. It took over 30 minutes to get the truck picked up. I selected the pick up via the website and when I got to the location and logged in I got a message saying it wasn't approved. I tried calling AND used online video chat to resolve it. I had to provide three references in order to approve it. This information should've been collected prior to me ever going there. It was a very poor first experience with Uhaul, not recommended.

Virgnia G.
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Le client n'a pas laissé de commentaire.

brian K.
Évaluation :

Quick and easy rental!

Cliff P.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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