Évaluations des clients Country Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Country Storage

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Victoria R. le

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The staff person was very accommodating and friendly. My overall experience with uhaul was disappointing but it had nothing to do with this location. I drove 15 mins out of the way to pick up the truck and you charged me for the extra mileage, you didn’t have the appliance dolly I requested, and upgraded me to 26’ truck instead of indicating what I needed wasn’t in stock (smaller size) just to keep me from going to your competitors.

JAMES B. le

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The management was terrific and the pick-up was smooth. However, the location did not have all the supplies I had reserved online, such as a dolly.

Dawn M. le

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Was unable to obtain the lockbox key code and had to wait 45 mins at location for customer service to recieve. Also the dolly wasnt available that was ordered for heavy appliances.

Aaron G. le

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Le client n'a pas laissé de commentaire.

SHEILA S. le

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The truck was very dirty it looked like someone before us used it for cutting drywall and now that is all over my house .

Jessica P. le

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Nice people

Lisa S. le

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Le client n'a pas laissé de commentaire.

Tamra B. le

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Customer service was excellent would recommend to friends and family

Lis S. le

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Le client n'a pas laissé de commentaire.

Alaura H. le

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Le client n'a pas laissé de commentaire.

Brenda C. le

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I can't think of a thing to improve

Greg S. le

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Le client n'a pas laissé de commentaire.

Kaitlin O. le

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Le client n'a pas laissé de commentaire.

Abraham A. le

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The AC didn’t work and the vehicle had 5/8 fuel when rented. Upon return it had same however was charged 34.65 for fuel

Frank Z. le

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Corporate Management said they were going to refund me $50.00 because the website reserved me a truck at another location, and then I found out that the truck was unavailable. I have yet to receive that refund. This is the only problem so far.

Rochelle H. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Lori W. le

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remove furniture pads and dolly when they are not requested, could have used that little bit of space!

Rachel D. le

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I’ve been using uhaul for many years. This time was the worst. I was scheduled for mobile pickup for a 3pm reservation. I was unable to pick up my rental until 4pm, due to issues with the website. I made 3 calls to customer service and the supervisor which was the last call, was very rude to me and tried to send me to a further location after i was there an hour already. First rep stated the website issue was fixed, yet it wasn’t. Filed a complaint and no one has gotten back to me after 5 days. They keep reopening the complaint. And this location refuses to contact or compensate for the problem.

Maryann W. le

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Nothing. It was great.

Laurie A C. le

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Le client n'a pas laissé de commentaire.