Drop off was simple and easy—no changes necessary.
Vicki P
Customer Reviews for County Market 450
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Corrin the customer service manager was excellent. Got me my truck quickly. Equipment was clean and well maintained. Showed me the Uhaul app and how to complete return after hours all from my phone! Thank you Corrin!
James ES.O.
Matthew SStore employees were not familiar with procedures to check the vehicle out and tried to send me to another location to complete the check in when my requested vehicle was at their site. Ended up having to call someone to walk them through the process.
Richard Gcharge extr
jennifer wVery nice people at this location. They were very busy dealing with people in the store (grocery store location) and came right back to me, I didnt wait long to be helped.
TIMOTHY SThere needs to be employees in the store that know how to handle the u haul business
Carman HThey did not maintin an inventory of blankets. The staff did not check "vitals" on the truck, such as oil level and cleanliness of the box. This is aparently a new program for this grocery store, and staff were still being trained. The staff were friendly and helpful, when previously made scratches to the box were reported.
MICHAEL MTruck and trailer should be in one place And all discloses should be told to the customer like if you take off the trailer uhaul will not assist
AMY KGive the right information when someone orders a car dolly you should assess the model of car for the car dolly. I ordered a car dolly and when I went to pick up the car dolly they gave me a car hauler which I was not comfortable with and told me that it was sent in an email that the type of vehicle I was driving was not able to be put on a car dolly but when I was speaking to the representative at one 800 go U-Haul they told me that my car could be pulled with a car dolly. And I had given her the year make and model of the car and was expecting a car dolly not a car hauler. Ended up not taking the car Harleard because I rented a 20 foot truck and was given a 26 foot truck instead and was not comfortable driving both the car hauler and the truck without causing damage. What should've been a smooth transitional situation became very stressful and inconvenient. I will not be using U-Haul again I will go with budget truck next time!
Anastacia T