Uhaul's self check in system is flawed. The system didnt give me access to the dealer's lockbox. Had to wait in line anyways. Reservation pick up site got changed three times.Julian G.
Customer Reviews for County Wide Insurance
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Davie, FL 33314
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam : 9h am à 1h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.RANDOL B.
My first reservation (7 days in advance) was for a 22â€ truck to pick it up this Saturday. Never received the confirmation and when I went to the store there wasn't my truck or any other truck. I visited a new uhaul store and the lady there help me with a small truck. Too bad for uhaul with reservations but great service for the young lady I rent the truckSantiago A.
Le client n'a pas laissé de commentaire.darel H.
Le client n'a pas laissé de commentaire.ANTONIO M.
Excellent customer service, made me feel welcomed and at home. Merci.dennis M.
Le client n'a pas laissé de commentaire.TYRONE H.
Le client n'a pas laissé de commentaire.christopher E.
The apps for U Haul are no good . Get at 7,3 am to get the truck . Couldn't connect or open .1.30hrs trying call U haul . Very disapointed . I could have the truck over 9 o'clock . I will delete the apps and chose a place i can pay the day before and pick it up hearly morning .MARIO B.
Le client n'a pas laissé de commentaire.Jose O.
Le client n'a pas laissé de commentaire.JOHN F.
The whole process was easy; the staff friendly and helpful.Frank T.
Very good serviceBlanca N.
Continuar dando el buen servicio.SAUD V.
Le client n'a pas laissé de commentaire.EVON S.
Le client n'a pas laissé de commentaire.Wilmary R.
Le client n'a pas laissé de commentaire.DAVID C.
Nice serviceRUFUS P.
No need for improvement! This location and our agent went above and beyond to help us in our time of need. Absolutely saved our day!laurie M.
Le client n'a pas laissé de commentaire.HERNAN Z.
Le client n'a pas laissé de commentaire.KATHRYN O.
Excellent customer service I will go back on my next trip if I need to keep up the great work. Thanks thanks thanks much Jose!!!!RISHI R.
Le client n'a pas laissé de commentaire.Enrique E.
Le client n'a pas laissé de commentaire.George O.
Le client n'a pas laissé de commentaire.Amanda S.
Le client n'a pas laissé de commentaire.JENNIFER N.
Le client n'a pas laissé de commentaire.TIARA F.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.NICOLETTE C.
Le client n'a pas laissé de commentaire.Michael T.
Le client n'a pas laissé de commentaire.JORGE L.
Le client n'a pas laissé de commentaire.James T.
I was charged more than I agreed to when booking onlineCaelan R.
Co-owner Jose was very professional and left a very good impression. I will definitely use this location again.THEODORE M.
Le client n'a pas laissé de commentaire.Rebecca W.
Always review contractFarhan H.
Le client n'a pas laissé de commentaire.KENNETH H.
I would only recommend this place for people who actually go in and get the keys that way. That 24/7 access didn't work and I even called U-Haul and they HUNG up on me! But the people at this location were super nice and I would work with them again.Emily M.
Le client n'a pas laissé de commentaire.Rodolfo A.
It is all good, great customer serviceJOSE D.
I would absolutely recommend using County Wide Insurance to rent a U-Haul truck. The staff was courteous as well as very informative. Great people.I have rented from U-Haul in the past but have never had this easy of service. I would give them a 10+RANDALL H.
Le client n'a pas laissé de commentaire.Joshua R.
They never informed me on the gas usage, and never marked it on my receipt. The truck was full of empty water bottles. They never unlocked the bed latch and I could never properly close it.LIAM J.
The mobile pick up and drop off was absolutely fantastic, five stars great job! You have earned a customer for life.Saqib S.
The U-haul website is atrocious. It implies that I can pick up the truck without interacting with the people of the insurance company. That's not the case. Had I known that, the experience would have been flawless. I give U-haul 2 stars for the website pickup experience. The employees of County Wide Insurance were polite and courteous and helpful in expediting the rental process once I realized I needed to interrupt their work. The â€œpick up my truckâ€ step as suggested be the website should say â€œGo talk to humanâ€.DAVID M.
Le client n'a pas laissé de commentaire.LEONDRA E.
Cumplio con el cometido buen servicioUZZIELITA H.
The truck was given to us with the lock locked and no key. After filling up the truck with furniture we realized the lock was locked and we had no key. Without being able to unlock we could not close the back of the truck. Called location and they did not have a key and sent us to another location where we had to physically take the truck to get unlocked and could not pick up a key. Issue was truck was full and we could not close the back. no one called to follow up or offer assistance to resolve.JASON G.
Le client n'a pas laissé de commentaire.Osvaldo P.
The prices are to highSHAQUAN W.
The staff was so nice-helpful, courteous, pleasant.Rebecca D.
Le client n'a pas laissé de commentaire.JORGE G.
Le client n'a pas laissé de commentaire.ADOLFO A.
Nothing. The staff at that location was outstanding. They helped getting me all hooked up, and were as nice as could be.Andrew G.
The truck was filthy in the back! Smelled like cats, dead animals, and like someone may have been living in it. It was overpowering and lingered. Full of dirt, debris, cat hair - had to clean it out before I loaded it. The truck was completely unlocked in that location and vulnerable to anyone having access to it and its cabin and box. Also, both at pickup and drop off, there was a tractor/trailer blocking access on the only way in or out - super inconvenient. Plus that strange religious guy set up outside shouting at everyone... The staff were friendly, not overly helpful though.Steve W.
They didn't have the van I originally booked, gave me bigger truck instead. And then charge me for fuel even though I filled it up full when returning.Jared G.
The only disappointing part of my UHaul experience was that this location didn't have the equipment that I needed. In my reservation I requested a dolly and it wasn't until I picked up the truck that I was told they had no dolly. I wish UHaul had made better arrangements.Peter S.
The representative were great the hospitality was amazing.STENIO M.
dirty truck!! back door lock was missing! There were 2 keys in the box, so confusing!! I got the 2 keys just in case and then I was called to return one of them was for another truckFRANCISCO P.
Great and speedy service with a smile!JASON B.
Le client n'a pas laissé de commentaire.PHILLIP G.
Le client n'a pas laissé de commentaire.greg B.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Holly B.
Great service and personnel.will be back when I need anotherJeff B.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.ALFREDO M.
Le client n'a pas laissé de commentaire.jordan M.
the people in charge of the attention to the public are not trained for that work, they do not show the minimum interest in helping the clients, they also give information completely different from the real one, which translates into excessive expenses for the client once hire the service. all the fees changed magically just after having hired the service ... and as if that were not enough, I was charged with an extra day unjustifiably and the excuse was that it was a system problem ... extremely dissatisfied with this bad experience of U-HaulLUIS P.
Nice van clean drive well!Zoltan V.
Le client n'a pas laissé de commentaire.PETER M.
Le client n'a pas laissé de commentaire.David R.
Le client n'a pas laissé de commentaire.Christophe A.
Le client n'a pas laissé de commentaire.JUDITH R.
Le client n'a pas laissé de commentaire.MARTA H.
Le client n'a pas laissé de commentaire.alexy H.
The guy was great and super friendly easy to do business withjason L.
Le client n'a pas laissé de commentaire.PAUL L.
I dont understand, how can you charge me for an mile if I didnt picked up the van. I had to cancel because the job I was going to do was posponed for next day. I had never been charge for canceling a reservation, please advise!Kevin L.
Le client n'a pas laissé de commentaire.enrique O.
Le client n'a pas laissé de commentaire.KENNETH E.
Le client n'a pas laissé de commentaire.OSVALDO R.
Le client n'a pas laissé de commentaire.WILLIAM K.
Le client n'a pas laissé de commentaire.Claude A.
Le client n'a pas laissé de commentaire.PRAJWAL S.
The issue I had did not apply to this location. I had a reservation with another UHaul facility, received the confirmation. Went to pick it up and it wasn't available, in fact they never had the vehicle we requested. They didn't know why the reservation went through.Michelle B.
Le client n'a pas laissé de commentaire.PRINSON T.
You are very professional Just be there for us. Than you.orlando M.
Le client n'a pas laissé de commentaire.Kyle A.
The customer service was excellent!! Recommend this facility. Very professional and helpful. From 1-10 give them a 10. Merci.rafaeli C.
The employee said that I was suppose to do 24:7. When I asked he said never mind. Then he added the insurance and said sign here. If I didn't look wgst I was signing he would've just let me. I like honesty!Tamara C.
Le client n'a pas laissé de commentaire.LEEOR B.
Le client n'a pas laissé de commentaire.FRED B S.
Le client n'a pas laissé de commentaire.NICOLE P.
Le client n'a pas laissé de commentaire.EBENEZER M.
Le client n'a pas laissé de commentaire.Ebenezer M.
Le client n'a pas laissé de commentaire.Ebenezer M.
Le client n'a pas laissé de commentaire.LUIS M.
No dolly or handtruck as promisedIvan H.
Le client n'a pas laissé de commentaire.LUIS V.