Spoke with a Scott a csr rep yesterday, I want a call from U HAul about this unfortunate experienceRobb S.
Customer Reviews for Cousins Gold & Silver Company
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Hudson, FL 34667
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 10h am à 6h pm
- Dim : 10h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service was poor, they ignored me when I came pick up the rental, Did not help with hooking up trailer. Also I belive I was overcharged. I will be call usually for a refund.Mark C.
Nothing,excellent service alreadyNelson M.
Le client n'a pas laissé de commentaire.melisa D.
Never felt more like a friend than a customer. Very friendly and interesting atmosphere if customers in front of you. Oh yea, some interesting stories tooKelly B.
Le client n'a pas laissé de commentaire.Richard F.
Absolutely nothing. My son recommended this u haul location. They were very patient. Because we ran late for pick up.ruth R.
The guy who rented the trailer to me and my sister called us back to let us know he did indeed have a trailer and he was super nice and professional literally 10/10 I'd go back just because how easy and pleasant he was.tesla S.
Very friendly and courteous.garry D.
Le client n'a pas laissé de commentaire.Andrew H.
Thanks again worked ðŸ‘Edward D.
Le client n'a pas laissé de commentaire.kerlis J.
Originally went to another location on County line road, the gentleman there did not have the size truck I wanted to rent but he checked the other locations for me and sent an email to reserve it. He was very helpful and nice.Rose B.
Le client n'a pas laissé de commentaire.DOMINICK C.
Le client n'a pas laissé de commentaire.ROBERT U.
The pick up location was disgusting. The guy who â€œhelpedâ€ was rude, and didn't know anything. No mask. No social distancing. This was a terrible experience. I won't be using uhaul ever again.Alex N.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Karen S.
Second rental went just as easy as the first! Once again a happy customer!Jessica C.
Dean and Jessica were amazing. Both provided excellent customer service. The overall experience was great! Safe and Happy move!Jessica C.
Le client n'a pas laissé de commentaire.Jillian B.
First truck provided broke down 1/8 mile from rental. I was pulling out onto a busy 3 lane road and your company put my life at danger. I'm beyond angry. What a piece of crap truck. The rental place was nice and quickly fixed the problem. They are the middle man and hold no liability. You on the other hand should be ashamed. I paid 90 for the use of the next truck and thank god that truck worked. I feel I should be discounted for the huge inconvenience of time wasted in the first truck.Lisa S.
Le client n'a pas laissé de commentaire.Yolanda L.
Le client n'a pas laissé de commentaire.Joseph G.
We were overcharged and the rental truck was knowingly sent out with a flat tire at a rear dual wheel. We were given the name and contact number for correction of the overcharges of mr Ryan Hagerup @ 352-812-5881. We need to speak to a uhaul representative ASAP @ 727-534-1975 to correct this problem. Steve SimpsonChris T.
Jessica is the best! She will look for the best deal for her customers! They were helpful and knowledgeable!Roseli Z.
Le client n'a pas laissé de commentaire.DONALD L.
Le client n'a pas laissé de commentaire.cerry M.
Le client n'a pas laissé de commentaire.John M.
I received excellent customer service.Amelia B.
Le client n'a pas laissé de commentaire.Erik W.
Le client n'a pas laissé de commentaire.georgie M.
Everything was great! Ty!!candice H.
Le client n'a pas laissé de commentaire.Charles B.
Rented me the wrong vehicle i requested in the end the job i had rented it for wouldn't allow the vehicle to be used causing me extra driving thus went over expected mileage was a total fiasco never again .....Ryan O.
Le client n'a pas laissé de commentaire.Richard C.
Le client n'a pas laissé de commentaire.William B.
Very helpful and will use again. I have no improvements that need to be made.June S.
couldnt get my cash refund. run out of a pawnshop....what pawnshop doesnt have cash ????Dominick C.
Le client n'a pas laissé de commentaire.Tangie P.
This is the third location I drove to looking for a uhaul distributor who would accept the uhaul trailer. They charged me an additional 107,00 $! This is unacceptable. The other two locations would not accept a uhaul trailer! What's up with that? The first one I chose as a drop-off location on the uhaul website. Uhaul distributors suck. Don't go to County Line Mini Storage at 111 Peach Tree Dr. Spring Hill, FL 34608. They won't work with you.Robert F.
No one was there to check me in, a woman behind the desk told me to leave the truck and the guy will look at it Monday.Brian B.
No need for improvementAnthony C.
Nothing overall good people!kemuel G.
Le client n'a pas laissé de commentaire.Steve G.
Le client n'a pas laissé de commentaire.Roger S.
Excellent service à la clientèleKomi T.
Le client n'a pas laissé de commentaire.Willie M.
The man was so nice. He quickly answered my questions and made the return a breeze. He also cleaned out the truck from the last renter.Amy M.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.Gene E.
Le client n'a pas laissé de commentaire.paul V.
Le client n'a pas laissé de commentaire.Raphael L.
Le client n'a pas laissé de commentaire.Timothy A.
Le client n'a pas laissé de commentaire.Nathaniel W.
Le client n'a pas laissé de commentaire.NANCY L.
The truck came with the air bag light on and dried out wiper blades better maintenance on truck rental going across countryMatt M.
Le client n'a pas laissé de commentaire.Brandy T.
Le client n'a pas laissé de commentaire.Dominick C.
I rented the trailer on Friday for Saturday use but had to pick it up Friday. I was given a price. I paid the price. Later I got an email saying it was due back. I called 800 UHaul who said the supervisor fixed it so it was a 24 hour rental opposed to a 6 hour rental. Someone made a mistake. Said no charge then today I got charged another 58 $for another day when I didn't even have it 24 total hours! Everyone lied and I was overcharged.BOBBY P.
Le client n'a pas laissé de commentaire.Rex N.
Le client n'a pas laissé de commentaire.Diane P.
Le client n'a pas laissé de commentaire.Robert A.
Le client n'a pas laissé de commentaire.Diane P.
Took to long for the rental to be issued and was not given explanation on the full workings of the equipment.jim G.
Help me get the trailer back were it need too be parked!!! Thankfully for there help??Roger C.
Le client n'a pas laissé de commentaire.Robert G H.
Plz check the stirring wheel if it's straight or not.Rizhen Z.
nothing ,good customer service very helpful truck clean full gas ,no complains hereluis R.
Le client n'a pas laissé de commentaire.Edward S.
Le client n'a pas laissé de commentaire.raymond S.
There's nothing that can be improved, the two ladies at the counter I dealt with were absolutely amazing!Gary W.
Le client n'a pas laissé de commentaire.Skip V.