Évaluations des clients Covenant Carports & Trailers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Covenant Carports & Trailers

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Gary T. le

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This trailer has wiring and lighting issues. On my trip the Driver's side signal and brake lights stopped working. I went to a local area U-haul center to repair it and as I continued my trip the lights went out again. This was a safety issue as I was traveling in heavy rain.

Rick A. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Penny S. le

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Always real friendly and helpful!! This is the second time I’ve dropped off st this location.

JAMIE E. le

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Le client n'a pas laissé de commentaire.

Dennis P. le

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Le client n'a pas laissé de commentaire.

patrick s. le

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Le client n'a pas laissé de commentaire.

james t. le

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Le client n'a pas laissé de commentaire.

darty m. le

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Le client n'a pas laissé de commentaire.

Travis B. le

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Scheduling was a bit off, but seemed like more of a corporate issue. However, they were super helpful in tracking down the truck so I was able to get on my way in time.

gregory w. le

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Le client n'a pas laissé de commentaire.

James L. le

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I have dealt with this location a time or two before. The older gentleman, who is pleasant and friendly, has a very hard time using computers. He had to call the home office several times with simple questions. The truck was dirty in the cab, foam all over the floor, papers from other renters with personal information, seems not save for that person. I gave low numbers on this location but would use them again, by doing most of the work online before I got there, it did help speed up the process.

David G. le

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Le client n'a pas laissé de commentaire.

Andrea B. le

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Truck was subpar. Had problems with truck and trailer. Trailer was falling apart. Uhaul thought 100.0p bucks refund was enough. I will never rent uhaul again.

Tom S. le

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My reservation was for a 5X10 cargo trailer. When I went to pick it up they said U-Haul does not have a 5X10 so we're giving you a 6X12, that will cost you an additional $10. I was very unhappy with this turn of events and ended up getting a 5X8.

Eric T. le

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This was the WORST experience with Uhaul I have ever had. I scheduled to pick up a trailer at a specific location. When I arrived the people said they don't have the trailer and that the equipment had been scheduled for another location. I called the local Uhail dispatcher who stated that they had sent a text message and email regarding the change of pickup location. I NEVER received either. I relayed my frustration with this issue and she simply did not respond...at all. When I arrived at the other location the person who was responsible for processing the pickup chose to remain on a personal call for well over 10 minutes before they began to process the trailer pickup. However, even when they did begin to process the transaction they remained on speaker phone for their personal call. During the call the man handed over documents for me to sign, however these documents reflected a truck rental, not a trailer rental. The man then stated that I had told him that I wished to rent a truck. I never had an opportunity to inform the man that I had a reservation number since he was preoccupied with his personal call. The man then had to call the Uhaul help desk to cancel the truck transaction since he was unfamiliar with the system. I can't recall a worse experience with any service in any industry prior to this. I will deeply reconsider other options in the future if I ever need to rent another trailer/truck in the future. I am extremely dissatisfied with UHaul's complete disregard for customer service and poor professionalism.

william s. le

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Lower your prices!

Judy O. le

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We dropped off the truck on the weekend when they were closed and they handled the drop off quickly on monday morning

JOHNNIE S. le

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Le client n'a pas laissé de commentaire.

kevin w. le

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Le client n'a pas laissé de commentaire.

Johnnie S. le

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I do not know the name of the place I dropped the trailer off. The above is for the place I dropped the trailer off at. The guy called UHAUL for help during the receipt of the trailer and the woman on the phone said nothing else needed to be done because of the late arrival. I paid the late arrival fee. The place was on US Hwy 72 in Gurley, AL 35748.

ROGER S. le

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Le client n'a pas laissé de commentaire.

RALPH S. le

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Le client n'a pas laissé de commentaire.