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donna smith
Customer Reviews for Covenant Tire Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very knowledgeable and helpful personal.
Michael MELVINVery satisfied .
delbert parsonsThis gentleman was very helpful and went the extra mile !
Louis WorleyThe person handling the rental was superb! Quick, easy, personable - wish all people we deal with could be this guy!!! Made for a great experience.
Louis AnzekSmooth transaction, thank you
Jesus Escalera-FrancoThe guy working the counter was rude and completely useless. He didn't even have buttons on his shirt exposing his not so hot bod.. No help at all. I brought the equipment back early, the guy didn't process the return while I was there just said "I'll check it in later, take it easy" (after refusing to help me park the equipment) resulting in an email from U-Haul stating my return was late and needing following up on.
Jordan AbsherWhen another customer goes online and decides to book for a truck and 2 dolly's. Make sure to have their 2 dolly's inside of the truck for use! Somehow if they are not in there and they booked them. Give their money back for not having them! Same thing with the multiple cushion rags.
thomas bradleyHad a hard time returning to drop off location do to they said they had no room for it and we had to return equiment to another location and then they said the same thing, they had no room for it, but finally took it at the second location. Should be able to dropp off at the location that was gave to us instead of making us run around looking for a place to except it. Dont think I will be using uhaul again.
Paul RussellProvide all equipment that is rented
Langton PomijeClose to home and easy to drop off.
Steve CahelaDennis and the guys are the greatest help and very efficient in their assistance with my reoccurring rentals.
Laurie MehergI rented a trailer it was Quick, easy, the people were knowledgeable and respectful
George UchakerNeed my receipt
STEVEN BAILEYThe staff at the site I leased from was awesome! They were kind, answered all my questions multiple times, & explained the process extremely well. Good dudes!
Rick CartagenaWhen I picked up the truck the interior was muddy and the back of the truck was covered in dirt and sand. The ramp it self was so dirty it would have been dangerous. I know it's policy for trucks to be cleaned between rentals.
Amanda JamesI showed up at this location after being told by another location they didn't have my rental, I wish I'd have gotten the gentleman's name who helped me. He was pleasant to work with.
Brandy MillerVery friendly staff, got in and out very quickly.
DANIEL CIGALOTTIIf you rent equipment that there is someone there to make sure you get it.
Dale BrockThe brake lights and turn signal lights on the trailer I rented worked. The running lights did not
charles whitlockVery smooth process and employees were very helpful.
DONALD BLACKThis trailer was a little older than the previous trailer I rented. It was bouncy while pulling.
MATTHEW OPOKAI was charged for 3 days up front. Maybe your standard but I only had unit for 24 hours
james burchetteI experienced issues with the app/website during the vehicle return. Nothing to do with the location, but it resulted in extra effort and headache in the process.
Mark ZeienEverything was great!
MARK DETWEILERGreat friendly people and great customer service.
Ron RexNothing not coming back
david tutenI have paper work for one price and wad charged a different rate
marjorie bagwellStaff was untrained in filling out contract. Took over 1 hour after pre registering two days before and filing online also. After picking up trailer and only driving it two miles to load, the right rear tire became flat. Contacted business and they were rude, saying since I didn't take out insurance they could not touch the trailer. I said tires were not checked prior to picking up trailer but they said they were. However, after taking trailer to another tire store in Arab they found a screw in the flat tire and the other three tires were under inflated.I paid to have the flat fixed at Pesnell Tire in Arab, Al Also the brakes had not been checked and they never worked for the entire 665 mile trip. I have never been as rudely and poorly treated at a business as by the staff at this store. They also never checked to see if I could save money in Cocoa by returning the trailer to a location there that needed it. Until I was well treated by Mr. Brandon Franson at Storage King USA in Rockledge, Fl I swore I would never do business again with U-Haul. I also rented a 10 foot van from him for my return trip and he checked and saved me $200 by me returning the van to a location near my return destination. He was great and I can't say enough good things about him. Sincerely, Edwin Reed
Edwin ReedExcellent people to work with. The best uhaul place around. Highly recommend them.
Martin HolcombeEver thing was great sales very friendly and great service
marjorie bagwellGreat guys! Super helpful. Best retailer in the area!
Zachary HumphriesEXCELLENT EXTREMELY PLEASED!!!
Jeanie WilhiteWe dropped it off after hours. Very secure drop off. We did not interact with any staff.
Rosalyn WesternNot clean nor full of gas and they barely knew how to rent it to me then charged me three times the original quote!
april hesterlyalways caring for my hauling needs
anthony petersonGreat staff, great service. Very satisfied.
Matthew JordanI can't find anything to improve. The staff was wonderful. They were polite, respectful, helpful, and even hooked up the trailer for me.
John KeirUp grade the older trucks , the one I had took along time to shift gears but it ran out good.
Wallace Widgeon